It is prohibited to be carried in Aeroflot hand luggage. Hand luggage on Aeroflot flights: size and weight. What things are not weighed?

Global statistics clearly say - . But this was achieved on a global scale only thanks to strict standards and transportation rules. One of these norms is permissible weight of baggage on an airplane for one passenger.

Despite the fact that many consider this norm to be a whim of the airlines, it is based on serious calculations. Any aircraft certified for flights has such characteristics as maximum take-off weight and permissible payload weight. Exceeding the weight of the aircraft according to these indicators directly affects.

In addition, it is not difficult to guess that each “extra” place requires additional effort to process baggage, register it, control it, and deliver it. Therefore, budget airlines, which make money by cutting costs as much as possible, are trying to limit passengers in this matter even in 2018.

Global standards and rules

What is the allowable weight of luggage on an airplane in 2019? To begin with, let us explain that all baggage accompanying passengers during the flight can be divided into 3 categories:

Personal items
Hand luggage
Baggage

Free of charge, according to the law of the Russian Federation and international rules, the airline is obliged to transport 1 piece of baggage weighing no more than 10 kg and personal belongings (reading book, umbrella, laptop, etc.). Companies transport everything else at their own discretion, guided by their own rules.

At the same time, as in any other issues related to air transportation, you can be guided by a simple truth - the more expensive the ticket, the greater the permissible weight of luggage on the plane, which a passenger can carry for free.

Most modern airlines, including the leaders of the domestic air transportation market, evaluate all their passenger’s baggage according to three criteria:

number of seats;
weight of one place;
dimensions of one place.

When purchasing a ticket, you need to pay attention to the tariff plan - it is according to which each airline determines how many seats and how much weight a passenger can carry. In addition, loyalty program participants are given additional privileges.

Important! When calculating the weight of luggage on the plane before the flight, keep in mind that for a child under 2 years old, even without their own seat, you can take 1 piece of luggage weighing up to 10 kg for free.

What luggage can you take on board an airplane in 2018?

Bags and suitcases that a traveler takes with him inside an airplane are called hand luggage.

You can bring 1 piece of hand luggage weighing no more than 10 kilograms on board the aircraft free of charge. This norm is guaranteed by law.
But there is a small nuance here - most airlines have restrictions on the size of hand luggage. The most commonly used are: dimensions no more than 55x40x20 cm or no more than 115 cm in the sum of 3 dimensions.

In turn, airlines reward travelers who buy expensive tickets to high-flight airlines by increasing their rates.
For example, in 2018, airline business class passengers can take 2 pieces of hand luggage into the cabin with a total weight of no more than 15 kg.
When discussing the allowable weight of luggage on an airplane, we must not forget about personal items that are not considered carry-on luggage by law.

In excess of the established free baggage allowance and without additional payment, the passenger has the right to transport individual items, the list of which is precisely defined in paragraph 135 of the Federal Aviation Regulations. Read more about this.

What kind of luggage can be transported as cargo?

Larger bags are accepted into the cargo compartment of the aircraft than into the cabin. However, here too there are a number of restrictions for passengers that apply in 2018.

There is no legal requirement for free checked baggage for passengers. This has made it possible for many airlines to introduce so-called “baggage-free” fares, significantly reducing the cost of flights for business people and light travelers. These, for example, include “Light” tariffs from Utair or “Economy-Promo” tariffs from Ural Airlines.

For standard Economy class fares, which most carriers have, the free allowance is 1 piece weighing no more than 23 kg. But there are exceptions here too - so before flying you should always look at the information on the website of a specific company.

Important! Russian airlines do not take on board luggage weighing more than 50 kg. In most European countries, the maximum permissible weight is no more than 32 kg. There, even a porter at the airport will refuse to bear such a “heaviness,” citing the instructions of the trade union.

The largest Russian airlines and their free baggage allowances.

An airplane is, of course, not a train or a personal car. Of course, you can’t load it with too much luggage. Therefore, any airline has certain standards regarding the weight and dimensions of passengers’ personal belongings. Aeroflot is no exception in this regard. Passengers who have purchased tickets for a flight owned by this company can take luggage that is not too heavy or bulky.

Basic Concepts

All things carried by airplane passengers are usually divided into two main categories:

actual luggage;
hand luggage.

The last group consists of portable, lightweight personal belongings of airline customers. Passengers have the right to take them into the cabin with them. The passenger is responsible for the safety of hand luggage.

Baggage refers to larger and heavier items that are checked into a special compartment during check-in. Aeroflot, of course, is directly responsible for their safety. Passengers' luggage must be delivered by the company safe and sound and handed over to the client immediately after arriving at the destination airport.

Carry-on baggage regulations

The weight of items allowed for transportation without registration depends on the cabin class in which the passenger is flying. The more expensive a plane ticket is, the more privileges are provided to Aeroflot clients. Thus, business class passengers have the opportunity to take suitcases and bags with them into the cabin, the total weight of which does not exceed 15 kg. For the company’s clients who bought an economy or comfort class ticket, this figure is reduced to 10 kg. In this case, the sum of the length, width and height of the luggage transported must not exceed 115 cm.

There may be exceptions to the weight of non-checked items for certain flights. It is worth checking at the Aeroflot ticket office to find out which routes require different standards for the carriage of hand luggage. So, for example, passengers on the Moscow - Cancun flight in both business and economy class can carry no more than 5 kg of things.

Children from 2 to 12 years old have the right to take the same amount of hand luggage into the cabin of Aeroflot aircraft as adults.

Prohibited items

Thus, it is clear what the Aeroflot company provides for carry-on baggage standards in terms of weight and dimensions. Of course, not all things can be transported on a company plane without registration. For example, Aeroflot prohibits passengers from taking too much into the cabin:

water;
cosmetics;
various types of aerosols;
soups

All of the products listed above must be placed in special bags. Moreover, the volume of each such product should not exceed 100 ml. If such products are packaged in containers with a capacity of less than 100 ml, they should be placed in a special 1 liter plastic bag with a zipper.

In some cases, Aeroflot, whose baggage allowance is strictly regulated, may make exceptions to these rules. For example, baby food or medicines vital to a passenger can be transported in the cabin in quantities larger than 100 ml.

Among other things, it is not allowed to import meat and dairy products into the EU countries. Aeroflot passengers should also keep this in mind.

What things are not weighed?

An Aeroflot passenger can take some items into the cabin “by default.” That is, such things are not weighed and are not standardized in any way. Such items include, for example:

crutches;
mobile phone, laptop, camera or camera;
package from Duty Free;
umbrellas, canes and briefcases;
newspapers and magazines.

Of course, passengers' outer clothing is not weighed during the winter season.

Aeroflot baggage allowance: free transportation

The company transports oversized and heavy items of passengers, as well as hand luggage, free of charge. But, of course, only if their weight does not exceed that established by the standards. Baggage is checked into a special compartment of the aircraft, as already mentioned, during check-in at the airport. Its weight is also normalized depending on what class the passenger is flying.

For example, 23 kg for one piece and 46 kg for two - this is the 1PC baggage allowance. Aeroflot transports heavier items only for an additional fee. 1RS is a regular economy class. For business class passengers, these figures increase to 32 and 64 kg respectively.

Aeroflot charges additional fees for the transportation of items not only if their weight exceeds the standard. The company also has a price list for the number of pieces of luggage. Also, three dimensions of suitcases or bags for economy class should not exceed 158 cm, for business class - 203 cm.

Aeroflot: excess baggage allowance

The payment for the transportation of “extra” things in this company is quite large. Exactly how much additional the client will have to pay in this or that case can be seen in the table below.

Of course, even for an additional fee, it is possible to transport cargo that is not too heavy and bulky on Aeroflot aircraft. Baggage whose weight exceeds 32 kg per piece and dimensions exceeds 203 kg will not be accepted from the passenger.

If the company’s client’s belongings are too large, he will most likely have to pay for the second piece of luggage - 2,500 rubles, and for all subsequent ones - 7,500 rubles. ($50 and $150 respectively).

Aeroflot shares

Some groups of company passengers can carry excess baggage at a lower cost or even free of charge. For example, additional seats are provided for participants of the Aeroflot Bonus program and those carrier clients who fly to Israel, the USA, China or Japan.

In some cases, Aeroflot may also offer discounts on the transportation of certain categories of items. The luggage of skiers and snowboarders (equipment), for example, from November 1, 2016 to May 5, 2017, flights of this carrier are accepted free of charge. Also, until March 25, Aeroflot passengers do not have to pay extra for diving and surfing equipment.

Company liability in case of damage to client's belongings

Aeroflot's baggage allowance is thus precisely determined. However, of course, not only passengers are subject to certain requirements regarding the transportation of things. Aeroflot itself assumes certain obligations in this regard.

Specially hired movers are responsible for loading, storing and unloading passengers' belongings from this carrier. Of course, the company's management requires these employees to take the most responsible attitude to their work. But in some cases, passengers' luggage may, of course, be damaged during loading/unloading. In this case, Aeroflot undertakes:

send the passenger's belongings for repair at his own expense;
If repairs are not possible, return the full cost of the damaged luggage to the client.

To ensure that no problems arise when receiving compensation, the passenger must keep the luggage tag with him until he receives and checks the safety of his items.

Lost luggage

Of course, from time to time passengers of the company have such troubles. In case of loss of luggage, the company's client should immediately contact the tracing service at the airport. Here you will need to fill out a special loss form and receive a case number. Next, company employees will begin to actually track the movement of lost items using the World Tracer program. The latter, by the way, is also available to ordinary people. Passengers can track their luggage on the official website of Aeroflot, in the “Looking” section.

Passengers' opinions about the service

Most passengers believe that the company's baggage allowance is too strict. Aeroflot (the company's economy and business class cabins are quite expensive), according to many customers, could slightly increase the weight and dimensions of the free items accepted. In this regard, there are, unfortunately, mostly only not very good reviews about the company.

In addition, as can be judged by the reviews, Aeroflot employees usually do not give their clients any discounts even if their suitcases are even the slightest overweight or in size. This, according to many passengers, is not observed with almost any other carrier. Some customers even have to simply throw things out of their bags if they exceed the norm, since their cost is much less than the amount of additional payment for additional places. So when collecting luggage at home, Aeroflot passengers should be as careful as possible.

Also, this company has not earned particularly good customer reviews for its overly complicated baggage check-in procedure. In order to do this, passengers often have to stand in queues for hours.

Aeroflot doesn’t lose things from clients very often. However, this still happens sometimes. There are also negative reviews from passengers whose suitcases had personal belongings or souvenirs taken from them.

09:54, February 21, 2018 Frame for checking the size and weight of Aeroflot hand luggage // Yuriy Plokhotnichenko

The airline " " suddenly sharply reduced the list of absolutely free items allowed for carriage as hand luggage. The carrier also introduced strict controls on the size and weight of hand luggage. Both steps immediately caused numerous complaints from passengers, reports the correspondent. website.

The list of free items allowed to be carried in addition to the usual (10 kilograms) hand luggage allowance was cut by Aeroflot three times a few days ago (excluding items required for medical reasons). The national carrier has excluded cell phones, laptops, cameras, video cameras, umbrellas, folders and printed materials for in-flight reading. In addition, purchases from Duty Free stores are limited to one sealed package, and a free backpack, previously not limited in size, must now be no more than 5 kilograms and no more than 80 centimeters in the sum of three dimensions. The list of free items includes a briefcase or handbag without restrictions on size and weight (or the backpack described above), as well as outerwear, a suit in a briefcase and a bouquet of flowers. A number of items required for medical reasons are also carried free of charge.

Aeroflot did not even bother to announce this step - there is nothing about cutting the list in the company's news or press releases. As a result, many passengers were caught off guard by the new developments at airports. The carrier only vaguely listed the new shortened list on its pages on social networks on February 19 with the note “to make it easier for you to make a checklist of things that you will take with you to the cabin.”

The passengers did not appreciate such touching care. In numerous posts on the same social networks, many of them expressed outrage at the new policy. Among those especially dissatisfied were photographers, videographers, business travelers with laptops, and so on. Commentators pointed out that a number of items of photographic and video equipment cannot be placed in the normal carry-on baggage standards specified by Aeroflot (55x40x20 centimeters), just as it is impossible to check them in as luggage due to their fragility and value. In fact, all these people are put in a hopeless situation by the company - especially those who bought a ticket earlier, based on the previous rules of Aeroflot. Obviously, there are also passengers who can safely carry a camera or laptop according to the previous rules one way, but will encounter problems on the return flight using the same ticket.

The situation is aggravated by the fact that at the same time the carrier introduced ultra-strict control of hand luggage at airports. In particular, passengers report control cordons, for unknown reasons, installed by Aeroflot in the customs control zone at Sheremetyevo (in addition to the control at check-in counters and boarding gates!). Employees at these cordons require passengers whose hand luggage even slightly exceeds 55x40x20 centimeters to return and check it in as baggage (if the baggage allowance has already been exhausted, then such check-in will be paid - 2,500 rubles in Russia, $50 on short-distance international routes and $100 on long-distance routes !). In addition, passengers who have valuable or fragile items in such hand luggage again find themselves in an almost hopeless situation. According to reports on social networks, no exceptions are made even in the case of minor excesses of 1-2 centimeters or slightly protruding handles or wheels.

The norm itself, 55x40x20 centimeters, is more typical for low-cost carriers. Classic airlines usually allow you to carry slightly larger items - most often up to 56 centimeters in length, up to 40-45 in width and up to 23-25 in height. Such items can easily be placed on the luggage racks of any Aeroflot aircraft and would not create any problems for it, but the carrier decided to take an example from low-cost airlines instead of full-service airlines. The situation is aggravated by the deplorable literalism of employees, probably at the direction of management, who demand compliance with standards to the last centimeter. This immediately eliminates the possibility of carrying a huge number of popular small wheeled bags with a height of 21-23 centimeters, which many passengers are used to traveling with and which do not create any problems in the aircraft cabin.

To make matters worse, Aeroflot actually misled the press, public and passengers with its press release on February 9th. In this release, the company announced tightening control over compliance with carry-on luggage standards with the note “Aeroflot especially emphasizes that it is not changing the carry-on baggage standards, but is only strengthening control over their compliance.” However, just a few days later, the carrier cut the list of free items by half.

the site apologizes to those of our readers whom we, through the fault of Aeroflot, unwittingly misled in our opinion on this topic. Passengers wishing to adapt to Aeroflot's new customer-unfriendly rules may be advised to fly with roomy briefcases or handbags that are not limited in size, and when purchasing new wheeled bags, check that they comply with the national carrier's standards.

Unfortunately, once again a seemingly reasonable initiative to prevent multiple violations of the rules by individual Aeroflot passengers, who were dragging several large bags into the cabin, was turned into its opposite by its thoughtless implementation by the company's managers. As a result, problems have been created out of the blue for a huge number of passengers of Aeroflot and its subsidiaries who do not carry any huge trunks.

MOSCOW, February 22 – RIA Novosti, Svetlana Baeva. A laptop, a camera - only in permitted hand luggage or checked luggage - Aeroflot's strict rules for transporting personal belongings have once again caused active controversy among passengers.

The national carrier has once again clarified the rules for carrying hand luggage on board aircraft.

The first is the dimensions: no more than 55 centimeters in length, 40 in width, 20 in height. Secondly, the maximum weight for economy class is 10 kilograms, for business - 15 kilograms.

The parameters should include both professional equipment, for example, video and photo cameras, and children’s umbrellas, which previously could be carried in excess of the norm. Read about what you can take with you into the cabin of the plane from RIA Novosti.

Above normal

“In addition to the established norm and without additional payment, you can carry in the cabin: a backpack weighing no more than 5 kg and measuring no more than 80 cm in the sum of three dimensions or a handbag,” Aeroflot reports. You can also take with you a bouquet of flowers, outerwear, and a suit in a suitcase for free.

Baby food and devices for carrying a child (weighing no more than 7 kg and dimensions no more than 42x50x20 cm) are not subject to the restriction. As well as medications and equipment necessary for passengers with disabilities (crutches, canes, walkers, rollators, folding wheelchairs). You can also take a bag of Duty Free goods with you, but only one.

In case of transportation of a musical instrument as hand luggage, transportation of other hand luggage (in addition to items carried in excess of the established allowance without charging an additional fee) is not permitted.

Aeroflot published information about these rules on its pages on social networks. Facebook , In contact with, and on the official website.

“Knowing the airline’s rules will make your trip even more comfortable,” writes Aeroflot.

Go through the cordon

The Travel.ru portal clarified that the list of things “in excess of the established norm and without additional payment” has been reduced by three times. Cell phones, laptops, cameras, video cameras, umbrellas, folders for papers and printed publications for reading in flight disappeared from it. All this should fit either in 10-15 kg and the proposed dimensions, or in an excess backpack and handbag.

The portal even writes about the control cordons installed by Aeroflot in the customs control zone at Sheremetyevo: “The employees at these cordons require passengers whose hand luggage even slightly exceeds 55x40x20 centimeters to return and check it in as luggage.” By the way, if the baggage allowance has already been exhausted, then such check-in will be paid - 2500 rubles within Russia, 50 US dollars on short-term international routes and 100 dollars on long-distance routes.

The carrier clarified that “it does not introduce additional restrictions and does not change the carry-on baggage standards, but only strengthens control over their compliance and brings the company’s standards into compliance with the federal aviation regulations, which have been amended.”

“A camera, telephone and other electronic devices,” the Aeroflot press service reports, “are accepted for transportation if they are packed in hand luggage, the quantity, dimensions and weight of which comply with the airline’s rules.”

If the established standards are exceeded, they are transported according to the general rules for the carriage of checked free and excess baggage in the luggage compartment of the aircraft in special protective cases.

Logic and bureaucracy

In the comments to message Passengers remember how it was: “They just didn’t check hand luggage before at check-in. Now, apparently, they will monitor this,” says Dmitry Gladyshev.

“The problem is not the dimensions, everything is fine here. The question is that according to the new rules, a laptop, a tablet, and a camera are INCLUDED in 10 kilograms. Previously, they were above,” writes Anastasia Bakhmutova.

The new rules have already become an unpleasant surprise for many passengers. “Thank you” to Aeroflot for the innovations,” says Anton Gladyshev. “It’s clear that people who carry everything on board are sick and tired, but, for example, our company had a problem with transporting television equipment. Our camera with a bag does not fit through dimensions".

Aeroflot offered the only option - to check it in as luggage. But there, according to the passenger, no one will be held responsible for her. “No exceptions were offered. Even if there are six of us, and we all have three bags as personal luggage, two of which meet the standards,” he continues.

“As a result, we take up less space than the average passenger, but even this does not help. Logic and bureaucracy are incompatible!” is Anton’s conclusion.

The only thing they could offer him was a Fragile ribbon (fragile luggage). However, according to the stories of passengers, it is not a panacea: “The Samsonite suitcase on which you can sit arrived cracked,” the discussion continues.

A common question from passengers is that hand luggage fits according to the sum of three dimensions, but does not fit in dimensions - is this allowed?

“My carry-on baggage was two millimeters too small for the dimensions, and they forced me to check it in. It’s unclear who will win a seat with these two millimeters,” Veronika Andreeva is surprised.

Strictly according to regulations

People who booked tickets on the airline’s website on February 21 and 22 claim that there are no stated restrictions on equipment in excess of the norm: “I need to check the box that I have read and agree with all the rules and conditions. At the same time, I open the Air Rules transportation of passengers and luggage (the link leads to the file, and there in the paragraph