Turkishairlines com in Russian. Turkish Airlines: check-in in Russian. Air fleet of the company

Turkish Airlines has been operating since 1933. The head office is located in Istanbul, the main hub is in the city of Ataturk, it is an international port. Additional hubs are Esenborg in Ankara and Sabiha Gokcen in Istanbul. Branches of the airline - B&H Airlines, Anadolujet and SunExpress. Since 2008 Turkish Airlines has been a member of Star Alliance. For three years in a row, starting in 2012, Turkish Airlines have been in the TOP-10 of the world's best.

Information about the company's fleet

The airline owns over 300 aircraft, not counting the fleet of subsidiaries:

airbus models - A319-100, A320-200, A321-200, A321neo, A330-200, A330-300 and A340-300 with a capacity of 126 to 289 seats;
Boeing - 737-700, 737-800, 737-900ER, 737 MAX 8, 737 MAX 9 and 777-300ER with a capacity of 149 to 337 passenger seats.

In addition, there are 10 cargo Airbuses of the A310-300F and A330-200F models.

Airline contacts

office in Moscow - st. Gross 35, Business Center;
phone 8 800 700 61 61;
email [email protected];
turkish Airlines official website in Russian turkishairlines.com;
iATA code - TK;
iCAO code - THY.

Baggage rules

The maximum baggage allowance on any Turkish Airlines flight is 32 kg. For domestic flights, the free carriage is:

Business - 30 kg.
Economy - 20 kg.
Special flights - 15 kg.

There are exceptions - for XHQ class a maximum of 40 kg, for babies 10 kg. The airline operates a concept on the weight of baggage, which means that the number of seats within the norm within the country is not limited.

There are free baggage rules that combine weight, number of seats and dimensions. There is no Russian direction for this concept. It should be borne in mind that the norms for some classes and directions change periodically.

Excess baggage is charged at a rate of 8 TL per kg on domestic flights. For international flights, the surcharge takes into account the destinations and the type of flight - direct or transit.

Free baggage transportation to Europe and Asia

Free baggage transportation to North America

General Free Carriage Rates

Full details can be found in the section Have questions? in the Baggage Information tab.

Main directions

Destinations in Turkey have over 40 airports, the most popular are:

Amasya and Antalya;
Canakkale and Bursa;
Balikesir in Edremit.

There are orders of magnitude more foreign flights - 220 points in 100 states. These are the capitals of most countries, the most popular resorts and places of interest for tourists:

Aalborg and Aarhus in Denmark;
Abidjan in Africa;
Abu Dhabi in the UAE;
Havana, New York, Phuket, Shanghai.

In Russia, the receiving airports are located:

in Voronezh, Sochi, Yekaterinburg and Ufa;
in Moscow, Samara and Krasnodar;
in Rostov-on-Don, Kazan and St. Petersburg.

Most flights from the national airport are within 3 hours.

Service and additional services

Turkish Airlines Corporate Club offers business clients an exclusive benefit program:

annual discounts;
extra baggage;
free tickets;
seat selection in the passenger compartment.

Members enjoy the benefits without any payment or obligation. Special routes can be divided into categories using the filters of the official website - swimming and climbing, cooking and shopping, mountains and romance, extreme sports and wildlife. The company helps to book a car, a hotel room, issue an electronic visa and insurance.

At the service of passengers:

hundreds of movies, TV shows and games on board;
fly Good Feel Good program, which brings together expert advice on how to make travel and flights as convenient as possible;
Skylife is an online information publication.

Meals on the flight

check-in

Check-in is carried out in a standard way at the counter, there is check-in for the flight via the Internet, using a mobile device and, in Turkey, at self-service kiosks.

Turkey's most famous carrier is, of course, Turkish Airlines. Everyone who has ever flown by plane has heard about this company. Like other carriers, Turkish Airlines has a number of features, knowledge of which will help when planning a trip with this company's aircraft.

Contact Turkish Airlines

The company was founded back in 1933. For a long time, she operated flights only within the country, the first international flight, which later became regular, dates back to 1947. This flight took place between Turkey and Greece; the company began to carry out long-haul flights only from the end of the 80s of the last century.

Today, it operates regular flights to 108 countries. Of the 155 regular flights of Turkish Airlines, 32 flights operate within the country. The carrier is based in Istanbul. Turkish Airlines has been part of the global Star Alliance since 2008.

The airline operates flights on Boeing and Airbus airliners, in total, there are more than 170 aircraft in the Turkish Airlines air fleet.

The air fleet is represented by the safest aircraft of our time - these are Boeings 777 and 737 and Airbus 310, 320, 330, 340.From 2017 to 2020. it is planned to replenish the company's air fleet with aircraft of the improved Airbus 320 neo model.

The airline code is TC (TK). The company has been featured in the SkyTrax rating several times. Turkish Airlines received 4 stars in 2007. Since then, the company has been repeatedly recognized in nominations and received awards as the best European air carrier. For several years in a row, Turkish Airlines has been recognized as the airline with the best meals in business and economy class. From 2012 to 2015, the carrier was one of the ten best world airlines.

Rates, conditions and booking

Tickets can be booked both at the box office and remotely, on the website of the airline or ticket agencies (in this case, the cost of tickets is usually lower).

Online check-in for a Turkish Airlines flight becomes available a day before departure, and you can check-in at the airport no earlier than two hours before the flight.

Important! Check-in for the flight ends on average half an hour before departure.

You can cancel your reservation no later than 12 hours before the flight. In this case, the passenger will be charged a cancellation penalty. The amount of the fine depends on the flight and ticket prices. If a passenger needs to change the data specified when booking a ticket, please contact the airline's service center. Changes to the passenger's passport data are prohibited, and to change the date or destination, you must pay a certain amount, which depends on a number of factors.

Best prices for tours

Main directions

The airline serves more than two hundred routes. Regular flights are made to 108 countries. Popular destinations involve arriving at the largest airports in the countries, here are just a few of them:

european airports: Berlin, Warsaw, Moscow, Frankfurt, Brussels, Paris, Kiev, Vienna;
airports in Asia: Beijing, Seoul, Singapore, Tokyo, Dubai, New Delhi, Bangkok;
Canada and the USA: Toronto, New York, Washington;
airports in Africa: Nairobi, Tunisia, Cairo.

In Moscow, this airline operates flights from Vnukovo airport. Flight schedules can be found on the official website.

Expansion of the routes was planned in 2017, but the implementation of the plans has been postponed due to the arrival of new aircraft.

Turkish Airlines check-in

The official website of the company has a wide functionality, all information is presented in a simple and conveniently structured, so booking tickets and check-in for a flight is not difficult. On the website of Turkish Airlines, online check-in for a flight in Russian is selected from the menu. To do this, select the Russian-language menu from the drop-down list at the top of the page.

Important! Online check-in is not available for all airports, therefore, before the flight date, it is necessary to clarify this information in the information service.

The advantages of online check-in are obvious:

no queues;
saving your own time;
independent choice of location.

Registration becomes available one day before the flight. This allows you to go through the procedure at home even if you have to get to the airport by buses or trains. Thus, each passenger can slowly go through the procedure, book a favorite seat on the plane, and then go to the airport without haste.

First you need to go to the website page for online check-in for the carrier's flight;
You must enter the ticket number on the page. This is the E-Ticket Number. You must also enter your first and last name there (First name and Last name, respectively);
After entering the requested data, you must click "Continue";
After confirming the correctness of the information entered, the client will be redirected to another page of the official website to select a flight. On the same page, you must indicate your citizenship in the Nationality column. Difficulties with filling in the data for the selected flight should not arise, since the flights available for check-in are highlighted and accompanied by the phrase "Available to Check-in";
As a result, an inscription in green will appear at the bottom of the data entry form. By ticking the appropriate box, the passenger agrees to the check-in rules for the flight. After that, you must again confirm the action by pressing the "Continue" button;
If all the data is entered correctly, the site will redirect to the site selection page. There is a detailed layout of the seats in the cabin. By right-clicking on the seat they like, the passenger will see his name appear opposite the seat icon;
Then there will be an offer to print boarding tickets (the inscription "Print"). It should be noted that after this step it is no longer possible to change the seat, so if the passenger changes his mind, he should choose another seat before pressing the "Print" button.

This completes the online registration procedure. Printed sheets will need to be presented at the airport check-in counter.

Accommodation at the hotel when connecting

The company offers free hotel accommodation for long connections. This service can be used by a passenger of any class, however, there are several conditions:

The free hotel is provided only for international flights, the long-term connection of which takes place in Istanbul. When connecting in other cities, the service is not provided;
Economy class passengers have the opportunity to use the service free of charge only if the connecting time exceeds 10 hours;
For Business Class passengers, the service is provided if the connection in Istanbul takes more than 7 hours;
Free accommodation is possible only if the seat is confirmed and is valid only for passengers whose tickets are issued on the Turkish Airlines stock, that is, the first three digits of the corresponding block in the ticket number correspond to the TC number - 235.

Important to remember! It is impossible to book the free check-in service. You can use the service only by contacting a company representative upon arrival at the international terminal.

The service also includes the transfer of the passenger from the terminal to the hotel and back. Each passenger using the service is provided with breakfast at the hotel free of charge.

Important! Children under 18 years of age flying unaccompanied by adults are not provided with free accommodation during the connecting time.

If the dock lasts more than 6 hours, passengers may be offered a free sightseeing tour to explore Istanbul. Tours start at 8:30, 9:00, 12:00 and 16:00.

Baggage

How much baggage can be carried free of charge and the cost of overweight at TK depends on the class of service and the direction of the flight.

On flights to Europe and Asia, baggage weight restrictions are imposed, but the number of items does not matter. Thus, the weight norm for first class passengers is 60 kg. When buying business class tickets, you can carry up to 30 kg of luggage for free. For the Economy class this value is 23 kg, but for a number of destinations this norm has been increased to 30 kg.

For a child under two years old, the baggage allowance is 10 kg. It is also possible to transport a stroller, but only fully disassembled and provided that the structural details do not exceed 1150 mm.

Important! The cost of each kilogram of excess baggage is not fixed and depends on the direction of the flight. It is necessary to find out this information directly when booking tickets in the right direction.

For flights to Canada and the United States, the weight requirements are different:

for first class and business class - 32 kg;
for economy class - 23 kg;
for a child under two years old - 23 kg.

On TC flights in these directions, there are restrictions on the number of transported items and their dimensions. The maximum amount of baggage items available for passengers of any class is no more than two pieces. At the same time, in the first and business class, the dimensions of baggage should not exceed 1580 mm for each unit, and economy class passengers should take into account the total size of two pieces of baggage - no more than 2730 mm.

Carry-on baggage is the same in all directions and depends on the class. Business class passengers can carry two items of 8 kg each; for economy class one can carry one piece of hand luggage weighing no more than 8 kg. Dimensions allowable for transportation in the cabin are the same for all passengers - no more than 230x400x550 mm.

Important! If a passenger needs an extra seat for carry-on baggage, it must be booked when purchasing a ticket.

Meals on planes

Turkish Airlines has received numerous awards for the best in-flight dining. And, as the passengers who prefer to travel by aircraft of this carrier note, these awards are fully deserved, because the food is really very diverse.

According to the airline, food should be a real pleasure, so a lot of attention is paid to this issue. The company offers food for every taste. Here everyone will be able to find the best food - a vegetarian, a raw foodist, and a person with religious dietary restrictions.

Quality metal cutlery is used on board the aircraft, rather than plastic dishes, as is often the case, but TK or Turkish Airlines use standard trays. In addition to the main dishes, the passenger can taste the desserts and sweets for which Turkey is so famous.

The portions are large enough, so passengers will not remain hungry, regardless of the comfort class.

A feature of the Turkish airline is also the variety of drinks and the absence of restrictions on their number.

Flight with a child

The airline is attentive to young passengers. Children on Turkish Airlines planes can travel with their parents or accompanied by representatives of the airline when ordering the appropriate service.

Infants are allowed on the plane after one week of age. However, one adult (parent or guardian) can accompany only one newborn. Children who have passed two days since their birth are allowed on board, but only if they have a medical certificate stating the need to fly for treatment.

When traveling with infants, parents may need a carrycot. Cots for babies are provided, but only by prior arrangement. This should be consulted when issuing tickets.

Important to remember! When traveling with small children, you must inform about this when checking in for the flight, as in this case the passenger will be provided with one of the safest seats in the cabin.

The airline's representative must be informed about the need for special meals for a newborn or small child when booking tickets, but no later than a day before departure. As a rule, baby food is provided on the aircraft upon request. You should also inquire about whether your food or formula can be used for feeding, and whether there is an option on board to preheat a baby bottle.

Children over two years old will not be bored during the flight. The airline offers a range of multimedia entertainment especially for young passengers: children's films and cartoons, music, and exciting educational games. For a long flight, the child will definitely be provided with a blindfold, slippers and a blanket, as well as a T-shirt for sleeping. To keep the kids from getting bored, a coloring book and a set of markers are given on the planes.

Airline fleet

The airline operates the following aircraft models of various configurations:

Airbus 310, 319, 320, 321,330,340;
Boeing 737, 777.

The airline operates three Airbus A310-300 aircraft. This aircraft is designed for 280 passenger seats. The aircraft are 25-27 years old.

The A319-100 model is designed for 150 passenger seats and is used for domestic flights throughout the country. In total, the airline has 14 such liners, their age ranges from three to ten years.

The company's air fleet also includes 33 Airbus A320-200 aircraft, the passenger capacity of which is designed for 150-180 people, depending on the configuration. The newest aircraft of this model has been in operation for about 5 years, the oldest - 12 years.

43 Airbus A321-200 airliners are designed to fly 185-200 passengers, depending on the number of classes. The newest aircraft of this model has been flying for a little more than a year, the maximum age of the "oldest" Airbus A321-200 in the Turkish airline is 8 years.

16 A330-200 airliners carry between 150 and 180 passengers daily. The age of these aircraft, at the disposal of Turkish Airlines, is from 6 to 12 years old.

The A330-300 and A340-300 are designed for a maximum of 440 passengers if there is only one comfort class in the cabin. The А330-300 model is represented by 18 liners, each of which is a little over four years old.

The company has six А340-300 aircraft, the age of which ranges from 15 to 22 years.

Transportation is also carried out by Boeing aircraft. In total, the company uses 4 types of these airliners:

18 aircraft model 777-300;
10 aircraft 737-900;
68 aircraft 737-800;
3 aircraft 737-700.

The newest aircraft at the disposal of the company are the Boeing 777-300 (in operation from 1 to 8 years) and the 737-900 airliner (the oldest aircraft is less than four years old).

Judging by the number of airliners, the carrier prefers the Boeing 737-800. The newest aircraft of this model was acquired by the company last year, and the oldest airliner is 17 years old.

Also, starting in 2017, the delivery of a new model of the Airbus A321 neo aircraft is expected, and next year the company expects to replenish its fleet with a Boeing 737 MAX 8 model.

Base airport

The "headquarters" of the airline is the largest and most famous airport in Turkey - Ataturk. It is located on the shores of the Sea of \u200b\u200bMarmara and is 24 km away from Istanbul.

In terms of the number of passengers using air travel services, Ataturk Airport ranks third in Europe. The airport has a well-developed infrastructure. There are two terminals and its own hotel on its territory. The first terminal is intended for domestic flights within the country, and the second for international ones. A spacious underground passage serves to connect the terminals.

8 The airport is one of the largest in Europe in terms of the number of passengers served

Good transport links make it easy to get from the airport to various parts of the city by metro or buses.

Important! In June 2016, a large-scale terrorist act took place at the airport, as a result of which more than two hundred people were injured and 41 people died.

Bonuses and discounts

The company's bonus program is called "Miles & Smiles" and means the accumulation of bonus miles for each flight made with Turkish Airlines flights.

Anyone can join the program, including a child over two years old. To do this, you must fill out a questionnaire on the carrier's website, or ask for a questionnaire at the check-in counter or in the cabin during the flight.

Bonus miles are credited for flights operated by the company and its partners. The program also includes car rental companies and a number of hotels.

The loyalty program includes four levels that give passengers different bonuses and privileges:

classic level;
level "classic plus";
elite;
elite plus level.

The Classic level allows you to choose a menu to your liking, check in for your flight online and receive discounts when renting cars from the airline's partners, while the Elite Plus level provides free 25 kg of excess baggage, special conditions for booking tickets and the opportunity to stay waiting rooms.

Bonus miles are accumulated every time you fly. They can be spent on leveling up in the loyalty program or on purchasing tickets. Details of the conditions, bonuses and privileges of the Miles & Smiles program member can be found on the airline's website.

Video

The airline enjoys well-deserved popularity and is growing rapidly. Turkish Airlines practices a special approach, so each passenger, regardless of the cost of his ticket, will feel comfortable while flying by this carrier.

Turkish Airlines is the largest national air carrier in Europe. The organization is based at Istanbul Ataturk Airport. The company's airliners fly to 276 destinations. The official website of Turkish Airlines in Russian contains all information about the air carrier, including the phone number + 90-850-333-08-49 in Turkey and the phone number of the company's representative office in Russia + 7-800-700-61-61.

The history of Turkish Airlines began in 1933, and at the moment the airline is recognized as the leader in Europe in terms of the quality and volume of flights. The dynamically developing airline offers its passengers worthy service, reasonable airfare, convenient schedule of regular flights connecting 110 countries of the world (more than two hundred cities).

How to buy a plane ticket

To buy a plane ticket, you can use the online booking form on the Internet resource of the official representative of Turkish Airlines at https://p.turkishairlines.com/ru-ru/. To book tickets in the proposed form, you need to enter the data:

City of departure and arrival;
Round-trip flight time;
Category of passengers by age;
Flight service class.

After searching for a suitable option, the client confirms the ticket reservation, indicating the passport data. Payment through the online cash desk is possible with Visa, MasterCard bank cards. Bank account holders can pay for the ticket through the EDD system. Turkish Airlines does not accept other payment methods.

Booking notification is sent to the email address. After that, it is enough to print a message that the ticket has been purchased, in order to avoid paperwork at the airport ground ticket offices. Online purchases must be made no later than four hours before take-off.

Service classes

On board Turkish Airlines you can use three flight service classes:

Inexpensive economy class ticket - comfortable seats, good food on board, entertainment systems on international flights.
Business class passengers get the opportunity to travel in a comfortable aircraft cabin. On long-distance flights, a chef service, a varied menu and a range of drinks are available. The passenger seat is adjustable, it can be folded into a berth. Additionally integrated entertainment system, internet, USB connection, table and lamp.
According to reviews, the best amenities "Turkish Airlines" offer when flying in the comfort class (first) - increased distance between the seats, the best menu and choice of drinks on board, entertainment, Internet connection.

Estimated airfare

Air carrier ticket fares depend on the flight category (international, transatlantic, transcontinental) and the selected passenger service class. Approximate cost of tickets to popular destinations there and back, including taxes and fees:

Moscow-Dubai - 332 $;
Moscow-Paris - $ 222;
Istanbul-Antalya - $ 71;
Istanbul-Dusseldorf - $ 563;
Moscow-Los Angeles - $ 368;
Moscow-Amsterdam - $ 186;
St. Petersburg-Miami - $ 460;
St. Petersburg-Tokyo - $ 500.

Cheap flights in one direction:

Kiev-Antalya - $ 75;
Istanbul-Nakhichevan - $ 100;
Bremen-Antalya - $ 112.

Aircraft of Turkish Airlines fly from 42 airports in Turkey, landing at Vnukovo, Sheremetyevo, Domodedovo, airports in North and South America, Europe and Asia. Turkey has an advantageous geographical position, so the average flight duration to fifty countries of the world is only three hours.

Turkish Airlines online check-in

Online check-in for a Turkish Airlines flight is possible via the Internet or directly at the airport. Passengers with children under two years of age and airline customers with checked baggage must be checked in at the airport. To check in for a flight online, you need to follow the link to the official website of the representative and follow the instructions:

The registration process in the network starts one day before the aircraft takes off, but no later than 2 hours before the aircraft takes off - register in a timely manner.
No more than four people can register for one ticket booking at a time.
When registering, you must enter your passport data, flight information and the booking code that comes to your e-mail.
During the online check-in process, you can choose a seat in the cabin, check in your baggage.

The advantages of registering in the Online Check-In system are obvious: registration is easy to carry out directly from the office or at home, after arriving at the airport there is no need to go to the check-in counter, since the passenger prints out the boarding pass himself, which saves time and the ability to choose a seat on the plane.

The online check-in instruction includes the transition to the Online Check-In service, after which the passenger is asked to follow a simple algorithm of actions: enter the first and last name in English. To start check-in only for the mentioned passenger, you need to press E-Ticket (a thirteen-digit numerical expression in the Ticket number column, which is in the passenger's hands) or go to the booking reference (PNR-six-digit letter code on the ticket).

Russian language is not available during registration. Be sure to tick the box that the client has been warned about the need to store information about the reservation and the number of the electronic ticket for their own safety. After entering the data, the passenger clicks the "Continue" tab, which, if all actions are performed correctly, will light up green, and proceed to select a seat in the cabin.

The service provides a detailed layout of the seats. Using the mouse button, you need to indicate the selected seat - the name of the passenger will appear above it. The system will then redirect the user to print the boarding pass. After pressing the Print button, it is no longer possible to change the seat selected on board. The passenger presents the printed ticket at the airport counter before boarding.

Important!

Not all airports offer online registration, this information must be checked with the administration in advance.

Regarding the booking rules, you need to know that you can cancel the ticket (cancel the booking) no later than twelve hours before the departure of the flight, provided that the purchased ticket has not yet been handed over.

Reimbursement of the cost can be obtained in the country that issued the ticket.

There is a fine for ticket refund.

If it is less than 12 hours before departure, you can cancel the flight through the airline's service center. This applies to non-international flights. After the departure of the plane, the ticket price is not refunded.

Baggage and carry-on baggage rules

Turkish Airlines sets certain rules for passengers on baggage and carry-on baggage. The requirements are quite strict and must be strictly observed.

Table 1. Allowance for free baggage transportation to the countries of Europe and Asia

Table 2. Allowance for free baggage transportation to North America (USA and Canada)

The maximum weight of carry-on baggage on a Turkish Airlines flight is always the same and does not depend on the direction and class of service of the flight.

Table 3. Weight allowance for free carry-on baggage

If a passenger wishes to carry more carry-on baggage, it is checked in checked baggage with an additional charge at the company's current rate of six dollars for each additional kilogram. Any item of baggage exceeding 32 kg is subject to a surcharge. For carrying bulky items in the cabin, you must pay the full cost of the flight ticket.

Turkish Airlines has strict rules on the contents of passengers' luggage. In particular, it is forbidden to transport cargo that threatens flight safety, flammable substances and liquids, suitcases for alarms and other items, a detailed list of which is available on the official website (). Here you can also familiarize yourself with the tariffs for the paid transportation of suitcases, since the company's rates are periodically changed. All transported items are obligatory for inspection at the airport.

Flight rules for certain categories of passengers

According to Turkish Airlines' rules, children under the age of three must travel with an adult. Infants under two days old are not allowed to fly, and a certificate is required for a child of two to seven days. Children of three to seven years old can fly under the supervision of airline employees at no additional charge for the service. To board a child of 7-12 years old, you need to be accompanied by adults until the moment of take-off, and upon arrival at the destination, the minor passenger is met by parents, guardians, and trustees.

Pregnant women over 28 weeks are not accepted on board. A woman with a shorter period must be provided with a medical permit and a certificate that there are no contraindications to the flight. The permit is issued 1-7 days before the trip. Passengers with disabilities board the board without a certificate or accompanying person. Sick passengers present a certificate that they are not prohibited from flying on the plane for health reasons. Individuals requiring special care must be accompanied by companions and requests for stretchers must be submitted 24 hours prior to flight departure. Passengers on transit flights with a waiting time of more than six hours in Istanbul are offered a free city tour. If the waiting time between flights exceeds 10 hours, Economy Class passengers receive a free hotel room, while Business Class transit customers can expect a hotel room and transfer with a waiting time of 7 hours or more. When traveling with animals, you need to have a special permit on the vaccinations made, the health of the pet. In the cabin, animals weighing no more than 6 kg are transported in cages. Animals in transport luggage containers are paid at the rate per kilogram.

Meals on board the airliner

To ensure the flight delivers maximum comfort to passengers, Turkish Airlines offers food and drinks during the flight. The range depends on the class of service. Everyone is given cutlery and a menu. The passenger can choose between two or three meals, the amount of drinks drunk is not limited.

Table 4. Meals on board Turkish Airlines

Special meals for small children and other categories of passengers must be booked in advance. In terms of the quality and variety of in-flight meals, Turkish Airlines occupies one of the leading positions among air carriers. Passengers who do not fit the classic menu can book special meals on board.

Reservations and purchases of special meals include: baby food, vegetarian food, Asian food, strict vegetarian food, diabetic food. You can order a menu low in fat, salt, protein, purine, lactose, or book a mild, kosher, Muslim, Hindu, oriental meal. Passengers are offered a special menu for the festive event with cake and champagne.

Air fleet of the company

Turkish Airlines' fleet consists of reliable modern liners. The aircraft fleet includes 288 airliners. The age of the "youngest" aircraft is several months, the average is 6 years. The oldest airliner has been flying for 20 years. All aircraft are focused on medium-haul flights.

There are two Boeing 737-700 airliners (10 years each) in the Turkish Airlines fleet.
The core of the air fleet is 74 Boeing 737-800 aircraft, which are between 0 and 17.6 years old.
The fleet includes 16 Boeing 737-900 airliners, including a new one-year-old aircraft. The oldest aircraft in this category has flown less than five years.
The list of comfortable airliners is supplemented by 33 Boeing 777-300 aircraft - ships not older than seven years.

The company's fleet is not limited to Boeings. Passengers can enjoy flights in the cabins of four Airbus A340-300 aircraft (15.9-20 years old), thirty practically new Airbus A330-300 aircraft - airliners not older than six years. You can fly on one of 20 Airbus A330-200s, the oldest of which is no more than 14 years old. In addition, the airline's fleet includes 9 Airbus A321-200 aircraft and 29 Airbus A320-200 airliners (0.0-12.1 years), a cargo liner Cargo. The company's aircraft take on board from 150 to 200 passengers, depending on the model of the liner and class of service.

Passengers can purchase tickets online and reserve a seat on the aircraft by previewing the seat layouts. Detailed layouts of Turkish Airlines aircraft cabins are available for viewing when registering for the flight. Schemes differ for different liner models. For a preliminary look at the Airbus and Boeing schemes, follow the link.

Miles & Smiles program

In order to increase the level of passenger confidence and attract new customers, Turkish Airlines is running a Miles & Smiles loyalty program. For each flight, passengers receive cumulative bonuses. All program participants have advantages when checking in for a flight, a favorable position when placing on a waiting list, the ability to choose special in-flight meals.

Miles & Smiles loyalty program passengers are assigned one of four levels from Classic to Elite Plus. Miles are accumulated when flying or participating in promotions from Turkish Airlines partner companies. Obtaining the status allows you to buy tickets cheaper, use free flights, gives advantages when servicing at ground-based ticket offices, choosing VIP lounges.

The Miles & Smiles program entitles you to purchase Business Class tickets with a 50% discount for your companion passenger. Customers of the air carrier with the Elite Plus card have access to preferential reservations for economy class flights three days before departure, business class - two days before the flight. Members of the program get the opportunity to carry additional baggage (10, 20, 25 kg) for free, starting from the Classic Plus level.

Reward points include flight miles and club miles earned on flights operated by partner airlines. Any passenger over the age of two can join the program. The greatest advantages of flying cheap are received by customers with the Elite Plus status, less privileges by the owners of the Classic status.

Turkish Airlines is Turkey's largest air carrier, with regular flights to 120 countries, including Europe, America, Asia and Africa. In total, the carrier has 292 destinations. Turkish Airlines occupies a leading position in this indicator, no other airline in the world can boast of such a route network.

The home airport of Turkish Airlines is Ataturk International Airport (Istanbul). Additional hubs are Esenboga International Airports (Ankara) and Gokcen (Istanbul).

Airline history

Turkish Airlines has existed since 1933. Then the main flights of the carrier were made between three large Turkish cities: Istanbul, Eskisehir and Ankara.

In 1937, the company's fleet was replenished with new aircraft, and the route network was supplemented with 4 more cities in Turkey. And 10 years later, in 1947, the carrier made its first international flight to Athens.

Turkish Airlines began operating long-haul flights across the Atlantic Ocean and the Far East only in 1987.

Since 2008, Turkish Airlines has been a full member of the Star Alliance.

During 2012-2015. the carrier was one of the ten best airlines in the world.

Today Turkish Airlines has 3 subsidiary airlines: AnadoluJet, SunExpressand North Cyprus Airlines.

Flight destinations

Turkish Airlines operates flights from 42 airports in Turkey, including a very large number domestic flights... Only on the Istanbul - Ankara route, flights are operated more than 100 times a week.

Most international flights the carrier operates from the Ataturk airport in the city of Istanbul.

IN Europe regular flights are organized to the following countries: Albania, Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Denmark, Great Britain, Estonia, Finland, France, Georgia, Germany, Greece, Holland, Hungary, Ireland, Italy, Latvia, Lithuania , Luxembourg, Macedonia, Malta, Montenegro, Norway, Poland, Portugal, Russia, Romania, Serbia, Slovenia, Spain, Ukraine, Sweden, Switzerland.

Turkish Airlines planes can be reached cIS countries: Belarus, Moldova, Azerbaijan, Kazakhstan, Kyrgyzstan, Tajikistan, Turkmenistan, Uzbekistan.

Transatlantic flight by Turkish Airlines

Using the services of Turkish Airlines, you can fly across the Atlantic to North America (US and Canadian cities: Atlanta, Boston, Washington, Havana, Los Angeles, Miami, Montreal, New York, Panama, San Francisco, Toronto, Chicago and Houston) and South America (Argentina, Brazil, Colombia, Panama, Cuba, Venezuela).

Eastern (Asian) direction Turkish Airlines includes flights to India, Indonesia, Japan, Korea, Malaysia, Singapore, Thailand, Maldives, Mongolia, Nepal, Pakistan, Sri Lanka, Bangladesh, China, Afghanistan, Vietnam, Philippines, Mongolia, Nepal, Bahrain, Iran, Iraq, Israel, Jordan, Kuwait, Lebanon, Oman, Qatar, Syria, Saudi Arabia, UAE, Yemen.

Turkish Airlines planes fly to Africa, you can fly to the following countries of the African continent: Algeria, Angola, Benin, Burkina Faso, Egypt, Libya, Cameroon, Congo, Morocco, Djibouti, Ethiopia, Gabon, Ghana, Guinea, Cote d'Ivoire, Kenya, Mali, Mauritania, Niger, Nigeria, Rwanda, Senegal, Somalia, Sudan, Seychelles, Sierra Leone, Tunisia, Tanzania, Uganda, South Africa.

The airline operates regular flights to russian cities: Voronezh, Yekaterinburg, Kazan, Krasnodar, Moscow, Novosibirsk, Rostov-on-Don, Samara, St. Petersburg, Sochi, Ufa. There are also direct charter flights of Turkish Airlines from Russian cities to the resort Antalya.

Aircraft of the airline "Turkish Airlines"

As of July 2018, Turkish Airlines' fleet consists of 310 aircraft, another 216 airliners have been ordered (they will replenish the company's fleet between 2018 and 2023). The entire fleet of Turkish Airlines aircraft is represented by the world famous and reliable brands Airbus and Boeing:

Airbus... Models: А319-100, А320-200, А321, А321neo, А330-200, А330-300, А340-300. Models А321neo (91 aircraft) and А350-900 (25 aircraft) were ordered.
Boeing... Models: 737-700, 737-800, 737-900ER, 777-300ER. Models 737MAX8 (65 aircraft) and 737MAX9 (10 aircraft), as well as 787-9 (25 aircraft) were ordered.

Schemes of the aircraft cabin of Turkish Airlines can be viewed on the official website of the airline in Russian. And in the publications of our portal you can familiarize yourself with the placement of seats and the best seats on board aircraft and Turkish Airlines, which often fly to Russian cities.

Boeing 737-800 of Turkish Airlines

Service classes

Turkish Airlines offers passengers 2 classes of service:

Economy class... The backrests recline by 15 cm, there is a comfortable footrest, an adjustable headrest and a touch screen. During the flight, passengers are offered soft and hot drinks; on flights over 1 hour, hot meals are provided. There are 350 video programs and 600 music discs available for entertainment.
Business Class... The armchairs fold out into a horizontal bed 188 cm long. There are built-in massage modules, power supply, reading lamp. Meals on board are served in china, and the menu changes every week and includes gourmet dishes that have been awarded the Skytrax Best Catering in Europe category. At the airport, business passengers check-in at a separate counter, board the plane last and leave it in the first days. There are also increased baggage allowances.

In different aircraft models of the airline, as well as depending on the main flight route of the airliner, the placement of economy and business cabins is different. Find out in advance about the layout of the aircraft you plan to fly in order to choose the best seats for a comfortable flight with Turkish Airlines.

Flight rules for passengers

On international flights of Turkish Airlines the rules of carriage luggage and carry-on luggage depend on the direction of the route and flight distance.

Most often, Economy Class passengers can carry luggage weighing up to 20 kg and hand luggage up to 8 kg free of charge. For business class, the free baggage allowance is 30 kg, hand luggage - 2 pieces no more than 8 kg each.

The maximum allowable baggage dimensions are 158 cm in terms of the sum of measurements, weight - 32 kg, for hand luggage, the total sum of three dimensions should not exceed 118 cm (55 * 40 * 23 cm).

Can be transported in baggage sports equipment... On domestic flights 1 set of equipment for many sports (kayaking, golf) can be brought in completely free of charge. Special fares established by the air carrier for the transportation of sports equipment for international flightsare from 30 to 60 euros. More information on the conditions for carrying equipment on board the aircraft can be found on the official website of Turkish Airlines in Russian.

Pregnant women from 28 to 35 weeks before the flight, they present a medical certificate stating that there are no contraindications to flights, and women from 36 weeks of pregnancy are not allowed on board.

For flights with small children Turkish Airlines has a system of discounts, separate check-in counters at airports, and special baby food on board. A baby stroller is carried on the plane free of charge.

The airline provides a paid service (from 7 to 12 years old) during the flight. You need to order the service and draw up the necessary documents for such a child's flight in advance.

Pets allowed for carriage and travel with Turkish Airlines comfortably and safely. Cats, dogs and some caged birds are allowed on board, provided that none of the passengers on the flight has provided a medical certificate stating that he is allergic to the transported animals. The permissible dimensions of the cage are 23 * 40 * 55 cm, and its weight with the pet should not exceed 8 kg. It is also possible to transport animals in the luggage compartment of the aircraft. Some pets are not allowed on the plane due to international air travel regulations, please check the list in advance.

The animal must have a veterinary certificate and passport, as well as other documents that may be needed at the destination.

More information about all the nuances of transporting pets on board aircraft can be found.

Miles and Smiles program (Miles & Smiles)

Turkish Airlines' Miles and Smiles program for regular customers of the airline provides many benefits, from award tickets to free upgrades.

It is very easy to become a member of the program, you just need to fill out the Miles & Smiles member form on the Turkish Airlines website. This is done absolutely free.

You can earn points by flying with Turkish Airlines and their partners (other Star Alliance airlines). The number of points will depend on the travel class. You can also earn points by paying with your Miles and Smiles card. Miles earned on a Miles & Smiles credit card can be used to pay for tickets and other purchases. You can apply for a credit card on the airline's website.

You can earn miles with the Miles & Smiles program from your first trip. Further, it is possible to use them to obtain the following privileges:

spend miles to purchase award tickets for Turkish Airlines domestic and international flights for yourself, family and friends;
use your miles for a free upgrade;
collect and spend miles with program partners;
use your miles to shop at Shop & Miles.

Miles & Smiles cards of Turkish Airlines

All members of the Miles and Smiles program receive a privileged status and a higher class service: they book flights on the website or through the Turkish Airlines mobile application, use the services of business lounges and the Business class check-in counter for free (regardless of which class they fly), use an increased free baggage allowance.

For more information about the program cards, see the official website of the airline in the section “How the Miles & Smiles Program Works”.

Turkish Airlines check-in

The airline keeps up with the times and offers passengers online registration for the flight. This can be done on the airline's website from a computer, tablet or smartphone, as well as using a mobile application. After completing the procedure on the website, you can send your boarding pass to your phone or print it yourself. Online check-in saves time by allowing you to arrive at the airport later and not stand in line at the check-in counter. In the case of online check-in, you must arrive at the airport at least 1 hour before departure (for domestic flights) and at least 2 hours (for international flights).

Online check-in starts 24 hours and ends 90 minutes before departure.

You can register in the usual way at the airport. In this case, you should arrive in advance and remember that check-in at the airport ends 45 minutes before departure (for domestic flights) and 60 minutes (for international flights).

Some air terminals have self-service kiosks, with which you can register yourself and avoid queues at the counters. Passengers with electronic tickets can use the kiosk services. To do this, you must do one of the following:

insert a Miles & Smiles member card or bank card into the reader;
enter the e-ticket number;
dial the booking code (PNR).

Self check-in starts 12 hours prior to flight departure and ends 45 minutes before departure for domestic flights and 60 minutes before departure for international flights. Self-service kiosks can simultaneously check in up to 8 people with the same PNR.

Passengers without luggage can go directly to the boarding gate by printing their boarding pass at the self-service kiosk. If you have luggage, you should check it in at the check-in counter and then proceed to boarding.

Always time your time correctly - after checking in at a counter or self-service kiosk, you must be at the boarding gate at least 20 minutes before any flight departs! At some airports, it may take some time to get to the gate. Late passengers are not allowed to fly.

Turkish Airlines website

The air carrier Turkish Airlines has a convenient and very informative official website, most of the information has been translated into Russian, but there are also sections available only in English.

The site allows you to view routes (it is possible to filter destinations by topic of interest), book and purchase tickets online, choose a seat in the cabin, order services on board (special meals, accompanying minor children, transportation of animals, etc.). Using the company's website, passengers can use points of the bonus program, book hotels and order a car rental.

Turkish Airlines is one of the largest European airlines headquartered in Istanbul. The headquarters of the company is located in the Ataturk airport of the largest city in Turkey.

In 82 years, Turkish Airlines has expanded from 5 to 298 aircraft, both passenger and cargo. In terms of growth, the company ranks among the leaders of the world's air carriers. In 2013, a decision was made to purchase the largest airliner in the history of Turkish civil aviation. Turkish Airlines is constantly rejuvenating its air fleet while improving the quality of service. The total fleet, by the end of 2020, will be 421 aircraft. With the addition of new aircraft, the average fleet will be 6 years.

Also, the production of aviation seats for Turkish Airlines aircraft began. This is the first manufacturer in Turkey in this area. Boeing 737-800 aircraft, as well as Airbus A319-320 and 321 aircraft, were the first to adapt to the installation of new seats.

The design of the new seats will bring the passenger's flight comfort to a qualitatively new level.

Another undoubted innovation is the specially designed kitchen facilities. The kitchen equipment was developed by Turkish engineers and the first airplanes are starting to be equipped with these appliances.

The company has been a member of the Star Alliance confederation since 2008. The quality of transportation has improved significantly. Service standards have earned many acclaimed awards in the air travel industry.

Among the awards of Turkish Airlines are:

"Best Airline in Southern Europe" (2009, 2010).
3rd place in the category "Best Airline in Europe" in 2010.
Received the 2017 World's Best Economy Food Award.
In 2012, 2013 and 2014, the company received the title of the best in Europe, as well as the title of the best cuisine in the world on flights.
A total of seven times it was recognized as the best company in Southern Europe, and the company's cuisine is still the best in the world.

The company provides 3 classes of passenger service: economy, business and comfort.

Economy class a lot of legroom, all seats recline. All places are equipped with sockets, as well as a modern entertainment system. Also, the company's free complex food is considered the best in the world.

In business class Turkish Airlines provides chairs with massage and reading lamp. Passengers can be separated by a partition, and the seats can be transformed into a bed. All places are supplied with an individual entertainment system. Complimentary welcome drinks are provided and the cuisine is replete with Turkish and world dishes.

In comfort class comfortable and wide armchairs with large monitors are installed. The choice of food and drinks is quite wide.

Check-in for flights

The company provides booking services both through the box office and online through the official website or intermediary agencies selling tickets.

Online check-in for the company's flight becomes available a day before departure, check-in directly at the airport is possible no earlier than 2 hours.

Online check-in for Turkish Airlines does not require much time. This requires passenger data and seat selection. When buying tickets, a confirmation is sent to the e-mail, which, among other data, indicates the weather forecast at the end point and the exchange rate of the ruble and local currency. This email contains a link that takes the customer to the registration page.

Pulkovo airport

When checking in for a Turkish Airlines flight at Pulkovo Airport, you can use the company's check-in counters and self-check-in kiosks located in the departure area on the 3rd floor. To do this, you will need a passport, ticket details, bonus card number (if required).

Departure from Vnukovo

When registering at Vnukovo, you can use check-in desks 103-110 on the second floor of the terminal, self-service kiosks and online check-in through the website and mobile applications.

However, when registering online, remember that the information on the current site is not entirely complete and it is worth using the old version of the site.

It is also possible to book your ticket by phone using the company's single call center number 8-800-700-6161 a day before departure.

Departure from Antalya

For those passengers who fly from Antalya airport, you must remember that check-in for the flight takes place only through self-service terminals and check-in counters, online registration is not available.

Charter flights

Charter flights by the company cost a little more than the budget option, but this is fully justified. The seats are very comfortable and comfortable to fly. The kitchen meets all the expectations of a company that is the leader in this segment. It is worth noting that on the screens of the electronic entertainment center, all information is either in English or in Turkish. The staff also speaks mostly English. On a charter company, you can freely request alcoholic European drinks for lunch.

You can register for charter flights of the company through the leading tour operators online and through the hotlines of these companies.

The quality of service is in no way inferior to regular flights at a cheaper ticket price.

Turkish Airlines has its own loyalty program - Miles & Smiles... The age of the participants is from 2 years. You can register both on the website and during the flight. Traveling with a company allows you to accumulate bonuses or miles. The program involves partner airlines, hotels and car rental stations.

There are two types of bonuses:

Club miles - can be used to buy tickets, as well as increase the level in the program.
Bonus miles are for ticket purchases only.