S7 official check-in. S7 airline: check-in for a flight. Options for purchasing tickets and the nuances of the flight

S7 Airlines is the brand under which PJSC Siberia Airlines operates, successfully carrying out passenger air transportation in Russia and international flights. Customers create a S7 Airlines personal account in order to have remote access to the airline's services, as well as to account for the accrual of miles under the Loyalty Program.

Possibilities of a personal account

When a registered customer of an airline enters the personal account of S7 Airlines from its official website, they have at their disposal:

Booking management.
Flight history.
Customize notifications according to your needs.
Ordering documents for hotel services.
Joining the loyalty program (for new members).
Stock.
Mileage balance.
Online check-in for flights from the list of available.
Conclusion of an agreement for the service of sending documents "Flying envelopes", a calculator for calculating the cost of shipping.
Registration of insurance.
Saving information about visas, documents, fellow travelers.
Purchases with payment by bank cards (Maestro, Visa, MasterCard).
Using a promo code when making a purchase.

The S7 Airlines app for iOS and Android additionally has:

Building planned routes and adding passed ones.
Notifications about the status of the flight, the beginning of registration.
Search for the nearest S7 Airlines offices on the map.
Information about the flight in local access.
Direct call to the contact center.

Registration and login to your personal account

New users are offered two types of registration on the S7 Airlines website:

Fast — for ordering services remotely.
Registration for the purpose of participation in the S7 Priority program - for new customers and for holders of temporary cards issued on board.

To quickly register on the site, you must specify the name, email address and password that meets the requirements of the proposed instructions. Activation of the link received in the message to the user's selected e-mail box will confirm the registration and open access to the S7 personal account.

To participate in the S7 Priority program, you need to enter more personal data during registration:

Name, surname twice - in Cyrillic and Latin, as in the passport.
Passport details used for travel.
Date of Birth.
Mobile phone.
City.

If you have a temporary card, you can specify its number and the accumulated miles will be transferred to a permanent one.

S7 Priority loyalty program cardholders do not need to register through the S7 Airlines official website, as their account was automatically created when a joint bank card was issued, and the login and password should have been sent to a personal email. If the message with access data has not arrived, the hotline operator will solve the problem.

The user, who registered through the site, logs into the personal account of C7 Airlines, according to the data that he chose himself when filling out the electronic form. In addition to email, the card number is used as a login, and pin instead of a password.

On the site, you can recover the password and pin via the email associated with the user account. In the first case, a message with instructions will be sent after the user enters an email, in the second, the pin will be reset to the client after specifying the card number.

Official site: https://www.s7.ru
Personal Area: https://www.s7.ru/s7-priority/personalaccountanonym.dot
Hotline phone:

Check-in is the most important procedure that an air passenger goes through before boarding an aircraft. In addition to the traditional check-in, online check-in is available for the S7 flight, which greatly facilitates the completion of pre-flight formalities and allows you to choose the most convenient seat in advance.

Regular check-in at the airport building

At the airport, there are two ways to check in for an S7 flight. You can independently go through the procedure in the electronic terminals of the company or go to the registration desk. However, terminals where electronic S7 check-in takes place do not exist at all airports. In their absence, there is only one way: paperwork for departure at the registration desk.

Basic registration rules

According to the rules of check-in for an S7 flight, you must go through several procedures, in addition to obtaining a boarding pass and baggage check-in:

passport control and personal search;
filling out a customs declaration, if necessary;
when flying with animals - veterinary control, etc.

For the timely completion of all activities, you must arrive at the airport in advance, 3 hours before the departure of the liner. This is when the registration process opens in most cases. At some airports, it starts even earlier.

Check-in opening times at different airports:

The immediate purpose of check-in for a flight is to issue a boarding pass, which indicates:

Personal Information;
flight number;
departure hours and date;
from which exit the boarding will be made and the time of its start;
seat number in the passenger compartment.

When registering, it is required to show an identity document (civilian, foreign, diplomatic passport, etc.). Parents provide birth certificates for children, visas are checked on foreign flights. If the air ticket is not an electronic ticket, but a regular one, you must also show it.

Important! It is necessary to present exactly the document for which the ticket was booked. Replacing it with another is allowed, but first you must make changes to the reservation in the personal account of the official website or call the S7 contact center.

When less than 40 minutes remain before the departure of the liner, you will no longer be able to check in and will be suspended from the flight.

Seats are determined automatically during check-in, but you can choose a seat with improved flight conditions (extended legroom) for an additional fee. There are very few chances to choose such a place directly at the registration desk, most often they are booked in advance during online registration.

Online registration on the S7 website

The second most important part of the check-in process is baggage handling. Here it is weighed and checked for compliance with the allowable dimensions. According to the tariffs of the Economy or Business group, restrictions on weight and dimensions are imposed on baggage.

In case of non-compliance, payment will be charged:

for exceeding the weight of the bag, which is included in the norm;
for excess baggage;
for dimensions exceeding the established standards.

Cages with animals are also weighed at the S7 check-in desks when flying with them and checked in as baggage or hand luggage. Transportation of pets is always subject to payment. Their transportation is agreed in advance at the contact center, no later than one day before the departure of the aircraft.

Ways to transport animals:

in the cabin, with the weight of the animal with carrying up to 8 kg;
in the cargo area.

The S7 air carrier has the right to refuse to transport an animal weighing more than 32 kg in the baggage compartment. At foreign destination airports, loading and unloading of animals of this weight is often prohibited.

Important! Veterinary control is carried out before, not after registration.

Electronic registration, step by step instructions

The convenient online check-in service offered by S7 allows you to avoid queues at airport counters and secure the best seat in advance.

The S7 air carrier regulates how many hours online check-in for a flight opens: the procedure becomes available 30 hours and ends 50 minutes before the departure of the aircraft.

S7 passengers have two options for check-in for the company's flight via the Internet: using an application for mobile devices and on the web page of the air carrier.

Successive stages of registration on the website:

When registering using the mobile application, you will receive an electronic bar code, do not forget to save it on your gadget. In airport car terminals, it is enough to bring it to the reader to print out a paper version of the document. If there are no automatic terminals, please contact the registration desk.

The seat reservation service is free of charge with an Economy Basic fare ticket only for a member of the S7 Priority program with a Silver status and above. Other air passengers must pay for the option. The price of the service is 300 rubles.

Comfortable seats are chairs with extended legroom. They cannot be booked for the following flights:

transportation of unaccompanied children;
travel with animals.

If such seats are located in the area of emergency exits, then the following persons are not allowed to sit on them:

disabled and sick air passengers;
persons who do not speak Russian or English;
traveling with minors under 12 years of age and children separately from accompanying persons;
pregnant women;
persons who are transported under escort.

If you are a client of the S7 Priority program, enter your card number before the registration procedure, otherwise you will not be able to select a free seat.

In addition to the official S7 webpage, you can register online using the onlinecheckin.io service. On the main page of the site, select the S7 company, leave your details and pay for the application. The cost of the service is 350 rubles for all passengers. For a round-trip flight - 600 rubles. The advantage of the service is that you do not need to catch the moment of opening the check-in: you will be checked in at the required time and a boarding pass will be sent to your email.

When You Can't Register Online

S7 provides online check-in for its flights not for all categories of passengers. The procedure is not available to the following air travelers:

Persons who need to provide special conditions for the flight: the disabled and the sick, unaccompanied children.
Traveling with animals.
Booking additional places for the transportation of any cargo, for example, overall musical instruments.
Traveling with an infant for whom a private seat has been booked.

In addition, the online check-in procedure is not carried out for departure from any airport. The list of cities from which remote check-in is allowed is available on the S7 web page.

Useful information

Online check-in for Siberia Airlines (S7 Airlines) flights from Vladivostok, Yakutsk, Irkutsk, Krasnoyarsk, Khabarovsk, Ulan-Ude is not available when flying to Chinese airports.
It is temporarily not possible to register online when traveling from Domodedovo (Moscow) to Kulyab, Khujand.
Remote check-in may not be possible if you bought a ticket or changed your booking data a day or less before the departure of the liner.
You can use the boarding pass downloaded as a barcode on your mobile device without an internet connection.
A boarding pass with a business class seat is at the same time a pass document for airport VIP lounges.

Checking in online when traveling on S7 aircraft is an easy and comfortable way to complete pre-flight formalities. But if for some reason it is not available, there is always an alternative way to check in: directly at the airport. Try to always arrive there early in order to have time to calmly check in your luggage and go through all the necessary types of control.

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It has been operating since 1992 and is currently the third largest airline - passenger traffic is about 14 million passengers a year. S7 is trying to introduce modern technologies and is one of the first airlines to introduce online check-in by ticket number.

Ordinary registration - rules and procedure

There are two ways to check in for an S7 flight: regular and online. However, not all airports have electronic check-in terminals for this airline. Then you need to go through the usual procedure, going to the front desk.

According to the check-in rules, the passenger must go through several more procedures, in addition to obtaining a boarding pass and baggage check-in:

passport control;
personal inspection;
if necessary, filling out a customs declaration;
veterinary control if the passenger is carrying an animal.

To go through all these procedures calmly and without haste, you should appear at the airport at least 3 hours before the departure of the aircraft. Reception desks open around this time. At some airports, this process starts even earlier.

The main purpose of passenger check-in for a flight is to obtain a boarding pass, which contains the following information:

personal data;
flight number;
date and time of departure;
the beginning of the landing and the exit from which it will be made;
seat number in the passenger compartment.

At the time, he shows an identity document - a passport (diplomatic, civil, foreign). If a child is flying with an adult, then you must present his birth certificate. For overseas flights, you also need to demonstrate the presence of a visa. If the ticket is not an electronic one, but a regular one, then it must also be shown.

An important point is that during registration you need to show exactly the document for which the ticket was booked. It is possible to replace it with another one, but only if the passenger has previously made these changes to the reservation in the personal account of the official website - https://www.s7.ru

Seats are determined automatically during check-in, but the client has the right to choose a seat with improved flight conditions for an additional fee.

Another important part is the baggage check-in process. The company has a lot of requirements for transportation, but it is not difficult to understand them.

First of all, it is issued - it happens directly at the airport:

in business class, you can take 2 units 55 * 40 * 20 cm (maximum 7 kg);
in economy class, you can take 1 unit measuring 55*40*20 cm (weight - maximum 7 kg).

If it is not possible to put everything in hand luggage alone, passengers are allowed to carry one piece of checked baggage free of charge:

in business class - up to 30 kg;
in economy class - up to 20 kg;
children's baggage, regardless of class - up to 10 kg.

You should pay attention to whether the flight is code-share, as different companies may change baggage allowances.

It is also possible to transport oversized luggage - for example, ski equipment. Such equipment is allowed to carry up to 20 kg. If the weight exceeds this value, or the sum of the dimensions exceeds 203 cm, an additional fee will be charged.

Boarding ends at the check-in counters approximately 40 minutes before the departure of the aircraft. At the airports of Beijing, Madrid and Dubai - in an hour.

Online check-in

Online check-in is a great success, as this service allows the passenger to save himself from having to check-in at the airport itself. Online registration has a number of advantages:

Saving time. Electronic registration allows you to perform all the necessary actions without queuing among other passengers and choose the most comfortable seat.
Self check-in luggage. Upon arrival at the airport, you just need to either leave it at the counter (Drop off), or hand it over at the flight check-in desk without a queue. Read more about what you can carry in your luggage.
Round the clock service. You can check in for the flight whenever it suits you.

At which airports is online check-in available?

There is an impressive list of airports for which you can check in online. These include:

Alicante;
Astrakhan;
Almaty;
Ashgabat;
Anapa;
Baku;
Bangkok;
Barcelona;
Belgorod;
Berlin;
Bishkek;
Bratsk;
Vein;
Verona;
Vladivostok;
Vladikavkaz;
Krasnodar;
Voronezh;
Dusseldorf;
Ekaterinburg;
Yerevan;
Irkutsk;
Moscow;
Magadan;
Novosibirsk;
Prague;
Rostov-on-Don;
Surgut;
Khabarovsk;
Beijing;
Tokyo and others.

Step-by-step instruction

You can go through the online check-in procedure through the official website of the airline. Proceed according to this algorithm:

Go to the "Registration" section.
Enter your full name in Latin and booking number or .
Select passengers who check in for the flight, after which the system will assign a seat in the cabin. If you want to change the location, you can click on the "Change" button. Occupied places are highlighted in gray, and free places are highlighted in white. This service is provided free of charge only to S7 Priority cardholders, for other people the cost of choosing a seat depends on the airfare.
Save your boarding pass and email it to yourself.
Print out the ticket. If you can’t do it at home, then use the airline’s terminals - bring a smartphone or tablet with a code to the scanner, and information about the flight will appear on the screen.

You can start check-in 24 hours before departure, and finish - 45 minutes.

Registration through the application

Online check-in can be done through the official application, which can be downloaded from the Android and iOS stores, and in the second case, the boarding pass is saved automatically.

All rules and time frames for registration using the mobile application are the same as above. After you fill out the electronic form, and a boarding pass will be sent to your mobile phone and mail, which must be saved and printed.

When is e-registration not possible?

There are some restrictions or situations in which online registration is not possible:

if you need to register a ticket for an airport that is not on the list of allowed ones;
if changes were made to the booking data less than 23 hours before departure.

Also, people of the following categories may not pass online registration:

children unaccompanied by parents or guardians;
seriously ill people;
passengers with disabilities;
passengers who plan to carry dangerous or special cargo;
passengers who have issued tickets through travel companies;
passengers flying with animals;
when buying tickets for groups (more than 9 people).

How to change or cancel registration?

There can always be situations when you need to change the data already entered. Making changes is quite easy - to change, for example, the date of departure or passport data, you need to contact the airline's contact center and inform the staff about the change. If you need to correct an error in the entered passport number, you can do it yourself by using the "My Reservations" service on the S7 official website.

If you need to cancel part of the flight or cancel it completely, you should contact the call center or contact the sales office, but keep in mind that the refund can take up to 20 business days, and they also charge a fee of 300 to 700 rubles.

It is also important to know what to do in situations where the route consists of several flights. If the passenger does not have time to use one of them, this means that the rest will also be unavailable.

Therefore, if there is a risk that you will not be able to use one flight, then it is better to cancel it in advance so that you can return the cost of tickets. The return is carried out at the office from 9 am to 1 pm. You need to have your passport with you. If another person takes the money, then he needs a notarized power of attorney.

The process of booking and registration is now easy and fast due to the development of online versions of these procedures. If you do not know exactly how to perform these procedures, then most often on the official websites you can find detailed instructions that will help you understand these issues.

Online check-in reminder:

Now passengers can not waste their time standing in line at the check-in desk at the airport. Anyone can check in for a flight before arriving at the airport using a personal computer, mobile phone, tablet or smartphone.

Online registration is quick and easy, taking between one and four minutes. In addition, you have the opportunity to independently determine the place on the plane. Upon completion of check-in, you will receive a boarding pass on your mobile phone (as an SMS) or by e-mail.

Currently, the online registration procedure is very popular. This service is provided by most Russian airlines, saving customers from a long check-in at the airport.

The relatively recent introduction of this service has not prevented it from gaining high demand among both domestic and transatlantic airline passengers in such a short period of time.

The main advantages of electronic registration:

Significant time savings, as there is no need to stand in line for passenger check-in, and the ability to choose the best seat on the plane.

Self check-in luggage. Upon arrival at the airport, the actions with checked baggage will be clear and simple: either you hand it over at the check-in desk (without a queue), or leave it at the counter.

Round-the-clock availability: at any convenient time, a passenger can check in for a flight.

What do you need to have on hand for online registration?

Passport data (full name, series and number of the passport, by whom and when issued).

Booking/flight number.

E-ticket number.

If you are traveling with an infant, the choice of seat in the cabin will be limited.

After entering all the necessary data in the form, an electronic boarding pass will open. Save and print it, as it is presented when boarding the plane. Moreover, registration of hand luggage is not required. But you should pay attention to the rules for registering cargo, which may differ in different airlines. If you are traveling by air for the first time, check out what is considered hand luggage, as well as the list of allowed and prohibited items and weight limits.

It is worth noting that the online check-in procedure, its restrictions and rules are in most cases almost the same in all airlines, but it is still better to resolve emerging issues in advance to avoid unpleasant situations.

If you receive an SMS with a check-in notification on your tablet or mobile phone in the form of a barcode, then upon arrival at the airport you can go to the self-check-in terminal equipped with a scanner, present the barcode for scanning and print your boarding pass, or go to the check-in counter and get your boarding pass .

If you received your boarding pass by email, you just need to print it. Even if you don't have that option, don't worry. Upon arrival at the airport, go to the check-in counter and inform that you have already been checked in for the flight. Your data is already in the airline's database, and it will take a few seconds to print your boarding pass.

How can I check in my luggage in this case?

For most passengers who have resorted to online check-in, the following question arises: “What to do with checking in luggage upon arrival at the airport?”. It turns out that by going through online check-in, you can immediately check in your luggage, indicating the number of bags that will be taken with you on the flight. Also, many airlines provide passengers with the opportunity to pay for baggage check-in through their official websites. Once you have checked in your ticket and luggage online, upon arrival at the airport, you must go to the Drop Off counter where you can leave your luggage. The airline employee will print special tags, attach them to the bags, and then place them on the conveyor belt.

Requirements and conditions for online registration:

Check-in must start 23 hours and end 2 hours before departure.

Before proceeding with online check-in, you need to make sure that you have an e-ticket and a confirmed booking.

Online check-in is available for all passengers, except for the following categories:

Passengers traveling with infants (under two years of age) who do not occupy a separate seat;

Passengers who have warned that they may need medical assistance or special services;

Passengers under 16 years of age traveling alone;

Passengers with animals;

Passengers who have issued air tickets through travel agencies;

Passengers carrying special or dangerous cargo;

When buying group tickets (more than nine people).

The weight and dimensions of hand luggage should not exceed the established norm.

If you are planning to travel with luggage, it is best to check it in at any check-in counter or baggage drop-off desk. You must present your boarding pass at check-in.

You must arrive at the boarding gate no later than the time indicated on your boarding pass.

Documents must be presented before boarding.

Please remember that you will need to show your passport and printed boarding pass to pass through passport control and security checks and before boarding.