Terms of online registration. Nord wind airline online check-in Nordwind airlines e-ticket

Free baggage allowance

Checked baggage

The following free baggage allowances are established:

• when booking a tour from March 15, 2019 and later for departures from May 1, 2019:
  Economic- 1 piece up to 15 kg
  Business- 1 piece up to 30 kg
• when booking a tour before March 15, 2019 and departing both before and after May 1, 2019:
  Economic- 1 piece up to 20 kg
  Business- 1 piece up to 30 kg

hand luggage

The following hand luggage standards have been established for domestic and international destinations:
maximum dimensions by the sum of three dimensions and each dimension in particular do not exceed 115 cm (55x40x20 cm).

On certain routes and for certain fares, there may be exceptions to the standard free baggage allowance conditions. The passenger will be notified about them when booking the transportation.

Combining two pieces of baggage into one is possible with a total weight of up to 30 kg.

The free baggage allowance and carry-on baggage allowance applies to adults, children from 2 to 12 years old and children under 2 years old with a seat. For children under the age of 2 years following without providing a separate seat, only free baggage allowance is allowed, which is 1 piece weighing no more than 10 kg and the sum of three dimensions no more than 203 cm. Hand luggage is not provided.

Passenger's belongings, regardless of their name and purpose, weighing more than 30 kg per piece, but less than 50 kg, such baggage is considered heavy.

More information about baggage allowance can be found on the Nordwind Airlines website:
- hand luggage: https://nordwindairlines.ru/ru/baggage/hand-baggage
- baggage: https://nordwindairlines.ru/en/baggage

Additional hand luggage weighing - Cam Ranh (Vietnam)

Attention! Due to the constant problems with the overweight of hand luggage, an additional weighing of hand luggage before boarding the aircraft was introduced, which is carried out on certified electronic scales. Only goods purchased in DUTY FREE stores, of which there are only 2 in the departure hall of Cam Ranh Airport, are not subject to re-weighing. These goods must be packed in sealed polyethylene with appropriate symbols. Please note that in addition to the official DUTY FREE stores, there are shops selling coffee, tea, souvenirs, etc. in the departure area.”

Information on baggage transportation on the official website of the company.

Flight of children

The passenger has the right to carry a child under 2 years old without providing a seat.

The date of birth of the child must be indicated on the ticket. The passenger accompanying the child is obliged to present to the Airline (or an authorized agent) when buying a ticket and at check-in a document confirming the age of the child. The airline (or an authorized agent) has the right to verify the child's age. The age of the child is determined separately for each segment of the carriage.

Information on the flight of children on the official website of the company.

aircraft fleet

Airbus A321-200

The largest aircraft of the A320 family. The interior design is designed to provide increased comfort and is very popular with passengers. The A321 airliner is the most fuel-efficient narrow-body airliner in its class.

Airbus A330-200

Airbus wide-body passenger aircraft designed for medium and long distances, equipped with two turbofan engines.

Boeing 737-800NG

The 737-800 airliner is known for its stability and economy. Equipped with high-tech engines.

Boeing 777-200ER

The 777-200 airliner was manufactured by Boeing to ensure complete passenger comfort. This twin-engine aircraft with two aisles and high ceilings will keep you comfortable throughout your journey.

Boeing 777-300ER

The 777-300 airliner was manufactured by Boeing to ensure complete passenger comfort. This twin-engine aircraft with two aisles and high ceilings will keep you comfortable throughout your journey.

Business class passenger service standard:

Good day!

Today I want to tell you about my experience of flying with an airline. nord wind. We flew with this airline, because we bought a tour to the Dominican Republic and there was no choice who to fly with. And since booking tickets and a hotel on your own is more expensive than a package tour, we settled on it, although we have not been flying through tour operators for quite some time. We flew from the Pegasus company. Well, let's start from the very beginning, I tried to go through electronic check-in and was surprised to find that all places (absolutely all) are paid. Prices range from 2000 to 7500 per seat, depending on its convenience. This was the first time I encountered this, but I decided that paying for places where you should be put for free is absurd. As a result, when we flew there, my husband and I were put on those very “trump seats” at the emergency exit, where you can stretch your legs. Then many came up and asked how much we paid extra for them, it turns out they had to pay extra for 7500 rubles, so we were pretty lucky, I thought then, but it was too early to draw conclusions. People began to walk around the cabin of the plane to be seated together, as they were seated at different ends. When we had already arrived in the Dominican Republic and Pegasus was taking us by bus to the hotel, we were immediately offered to book seats on the return plane, of course, not for free, arguing that we could then sit at different ends of the plane and it would be better to immediately choose seats nearby. In general, NordWind is a whole chain of additional payments for any reason. By the way, back we really flew separately, though one after another. And there was also a problem with the seating of passengers, they were looking for a place among the available ones, since they put several people in the same places.

For almost 12 hours of flight, they feed only once, if you want to eat again, then pay money. Of course, I understand everything, but it seems to me that they should be fed at least 2 times, as other airlines do. Some airlines feed 2 times in 8 hours. And in addition, the amount of food was not calculated at all and there is no stock, for example, on the way back, I ran out of chicken and everyone began to distribute the remaining fish, and the stewards managed to pass less than half of the plane. The food is quite good, you can eat. For example, I show the diet: fish and rice, 2 buns (though I don’t understand why there are two of them, butter, potato salad, pie.

There is no alcohol on board, not even wine and beer, that is, everything is strict, only juices and water. Moreover, the juices also run out by the end of the flight and they are no longer poured in two glasses, so that there is enough for everyone.

There were TVs in the cabin, but when we flew there, there were no headphones and probably they just had to be bought. But there is no point in buying, since all the films are in English, Chinese and French, and this is in a Russian airline, in general, the logic is not very clear to me. On the way back, the TVs did not work at all, that is, they simply did not turn on.

Baggage.

In this airline you can 20 kg. per person per suitcase. This is the first time I have come across this, that is, one suitcase cannot weigh more than 20 kg, even if there are 10 people with one suitcase. That is, you can carry 200 kg in total, but only 20 kg in a suitcase. Pretty hefty fines for overweight., so a show begins at the airport, who is carrying how much and how much everything needs to be shifted. Everyone weighs their suitcases on the scale before checking in, it's good that there are free places where you can weigh them. But you get additional stress, and psychos and exclamations of people are heard from all sides.

The plane itself is quite fresh, the seats are tolerable, you can even sleep a little, though there is not enough space between the seats and the seats themselves are not very comfortable.

And of course, don't expect any additional bells and whistles in the form of beauty bags with toothbrushes, sleep masks and slippers, pillows on chairs, etc. Plaids end instantly and whoever is late, he remains without a blanket. But in general, the impression of the airline was not very pleasant, all the same, taking money for absolutely everything that is possible and impossible, I think it's too much. It’s good that the air in the plane is free for now, but I won’t be surprised that this will be fixed soon. Therefore, if it is possible to choose another airline, then I advise you to do just that. All the same, you don’t want to fly for a long time without food, at different ends of the plane, and even when you leave, you don’t want to pay extra for luggage. And it is desirable to start the rest on a positive note.

Thank you all for your attention, Lena was with you.

• Check in for a flight from home or office

  All you need is a computer or mobile device

• You yourself choose a comfortable seat in the cabin

  In accordance with the terms of the Seat Selection service

• Skip the lines at the front desk

  Use mobile boarding pass for security checks (not available at all airports)

Conditions for online registration

• You are traveling on your own Nordwind Airlines (N4) flights
• Before the flight departure no more than 24 hours and no less than 1 * hour. * For flights departing from foreign airports in the Russian Federation - 4 hours (except for Antalya, Yerevan, Cam Ranh, Cancun)
• You are flying without animals, weapons or luggage in the passenger seat
• You don't need special services. For example: accompanying people with disabilities, accompanying a child without parents and others
• There are no prohibited items or substances in your baggage or carry-on baggage

How to register online?

• Step 1

  Search for passengers

  In the form, indicate the passenger's last name and ticket number. After that, click on the "Search" button. If several people are flying, add fellow travelers using the "Add Passenger" button. After filling in all the data, click "Go to online registration".

• Step 2

  check-in

  At the check-in stage, you can choose a seat in the cabin and order additional services. After selecting the necessary services, click on the "Register" button.

• Step 3

  Payment for additional services

  Pay for additional services selected in the previous step. When paying, please provide a valid phone number and email address. This is necessary to send you a receipt for the payment.

• Step 4

  Getting a boarding pass

  Receive and print your boarding pass. You will need it to go through security and to board the plane. If you cannot print your boarding pass, please do so at the airport check-in desk.

Transfer passengers

In the case of travel by transfer flights, it must be remembered that check-in for a flight for each individual section opens 24 hours and ends 1 hour before the departure of the flight in this direction.

If more than 24 hours remain before the departure time of the second flight during online check-in, check-in will be available only for the first leg of the route.

For your convenience, you can:

• Use the online check-in service in stages for each flight (according to the start and end time of online check-in for this flight)
• Use the online check-in service at the same time for all flights in the route (during the period coinciding with the period of online check-in for both flights in the route)

Mobile boarding pass

On flights departing from:
– Sheremetyevo Airport (Moscow), domestic and international destinations;
– Pashkovsky airport (Krasnodar), domestic destinations;
– other airports, we recommend to clarify the possibility in the information service of the airport of departure;
when passing through pre-flight inspection, at passport control, at the boarding gate and on board the aircraft, it is enough to present a boarding pass on the screen of a portable device.

For this you should:

• Save your boarding pass to your device in case you don't have internet access
• Make sure your electronic device has sufficient battery power

Additional Information

• On flights operated under a codeshare agreement with Pegas Fly, online check-in is not available.
• Upon arrival at the airport, the passenger is obliged to present to the check-in counter of his flight for weighing and registration all baggage, hand luggage and personal belongings.
• Online check-in for fares: "Light Economy", "Optimum Economy", as well as for passengers of charter flights is available subject to ordering the "Seat Selection" service. If you do not need the online check-in service, you can use the standard check-in procedure at the departure airports.
• You can familiarize yourself with the norms for the carriage of checked and excess baggage.
• Even when going through online check-in, remember the time required to go through all the mandatory pre-flight procedures (security control, and for international transportation - customs formalities). It is recommended to arrive at the airport early!
• If, after completing the online check-in procedure, you need to change or return your ticket, you must cancel the check-in by contacting the airline's contact center no later than 40 minutes before the flight departure.
• For flight safety reasons, the airline reserves the right to change the seat chosen by you on board the aircraft, at the direction of the aircraft commander.
• For passengers with Hahn Air (H1) tickets, online check-in is not available.
• On some foreign destinations, after completing online check-in, the passenger will be notified of the need to contact the check-in desk at the airport to obtain a boarding pass of the form established by the airport.
• Check-in for a flight using self-check-in kiosks located at airports is available for passengers who have pre-registered the Seat Selection service.

North Wind is one of the largest airlines in Russia, based at the capital's Sheremetyevo Airport. The carrier operates both domestic and international flights.

In the article, we will talk about the check-in rules for domestic and international flights of the North Wind air carrier via the Internet and in the terminal of air harbors, when it starts and ends, whether this service is paid or free.

Rules for registering for the aircraft of the company Nordwind

There are three ways to check in for a Nordwind airline aircraft: at the airport at the check-in desk, at a self-service kiosk, and online. In the latter case, you do not have to come to the airport terminal with a large margin of time. In the first two cases, registration will take at least 40 minutes. With a large number of passengers, the check-in time may increase.

Domestic flights

In order to successfully check in for a domestic flight operated by Nordwind, some procedures need to be completed. First, at the entrance to the airport, each passenger is screened. This procedure ensures the safety of being in the building of the air harbor and on board the liner. Next, check-in for the flight of passengers and their luggage takes place at special check-in counters. Usually they are highlighted with the corporate logo and the name of the airline, so finding them is not difficult.

International flights

If you plan to travel abroad, in addition to checking in for a flight, the passenger needs to go through passport and customs control. Registration is also held at special counters.

Registration Time Limits

To check-in for a Nordwind air carrier aircraft at the airport, you should arrive at the place in advance, at least 3 hours before departure. Sometimes registration is quite fast, but it also happens that you have to stand in line for more than an hour.

The next step is to check in for the flight. It is during this step that you can.

The last step is getting your boarding pass. If all procedures are completed correctly, a button will appear that allows you to print the ticket. If the passenger does not have such an opportunity, he can print it out at the airport at the airline counter.

There is also the possibility of mobile check-in for a Nordwind flight. To do this, you will need to download the application on your smartphone. A distinctive feature from the usual online registration is what is displayed on the phone screen. It can be saved as a photo, and later presented directly on the screen when boarding.

How to check in for a plane at the airport terminal

In the terminal hall, check-in for the Nordwind flight is standard. After the screening at the entrance to the airport, you need to find the check-in counter. They are usually easily recognizable. All the necessary information is also on the electronic scoreboard, including the rack number. To register, you will need documents (ticket, passport). Luggage is also checked in there. After receiving a boarding pass, the passenger should go to the desired exit. You can read about how to recover a lost boarding pass for an airplane.

It must be remembered that although web check-in saves a lot of time, you should still arrive at the airport well in advance. The passenger, in addition to the check-in procedure, will have to go through a security check at the entrance and check in their luggage. This may also take some time.