Working hours of taxi fri at Rome airport. Taxi fries in Rome: the complete guide. Is the procedure different at other airports in Italy

The Soviet era of total deficit has long passed. Domestic counters literally "groan" from imported abundance. The era is gone, but the harmful bacillus that prompts our compatriots to look for exclusive gizmos in the West has taken root in our minds forever. And it doesn't matter that you have to overpay for this "exclusive" (which has ceased to be such for 20 years already). Do the math: air tickets, visas, hotels, transfers - all this eventually translates into solid numbers. Maybe that's why (in order to sweeten the expensive pill), the leadership of the EU countries came up with for the Russians, Chinese, Japanese TAX FREE?

And the EU leadership is also making sure that we remember for a long time the long tails of queues “for something” in the beautiful Soviet era. After all, it is almost impossible to get a refund after shock shopping in Italy without tedious waiting. But, jokes aside, our story is on a serious topic. So…

Dedicated to all Russians shopping in Italy...

What is TAX FREE?

International VAT refund system for non-EU residents. This means that Russians (Chinese, Arabs, Japanese) who make a trip to Italian shops can alleviate the bitterness of losing their money by returning a small percentage.

What is the refund amount?

In different countries, the percentage of TAX FREE is different. Tax-free in Italy - 22%. It's official. In fact, its value varies greatly. Shops enter into unfavorable contracts for tourists with intermediaries, which we will talk about later. As a result, a Russian citizen receives 11-13% instead of 22%. The exception is exclusive stores (jewelry, fur). In them, the returned amount sometimes reaches several thousand euros.

Minimum purchase value

The total amount of purchases is over 155 €. They must be completed during the day and certainly in one store, less often - in one trading house. For instance, Milan Center La Rinascente at the Global Blue office issues a common tax free invoice for all purchases in different boutiques.

Which stores provide Tax Free?

We noticed shop windows, on the glasses of which there is a logo or global blue, or Tax refund or Premier Tax Free- that way. There are more than 18,000 such outlets in Italy.

How to ask the seller about Tax Free?

After selecting the product and going to the checkout, say: "Tax Free, Perfavore". Say the phrase before making a purchase.

What documents are required?

Personally with you - a passport. For large purchases, branded equipment (for example, Apple) without a passport, a discount will not be issued.

The store must issue:

  • Fattura- a special invoice, which indicates: the amount of the purchase (as in the check) and the amount of the return (without this figure, the customs officers will not put the necessary stamp). Sellers can fill in your personal data themselves or ask you to do so.

Return methods

  1. In the city before leaving.
  2. At the airport of Rome, Milan, Naples, Rimini, Verona, Pisa, Bologna.
  3. In Moscow.

Return in the city

Without waiting for the return flight, you can return the tax free at the city offices of the return points. A list of Global Blue offices is available at globalblue.ru. The list of TAX Refund points is available at taxrefund.it. Going for money, grab:

  1. Product.
  2. fattura.
  3. The passport.
  4. Return ticket.
  5. Credit card.

The tax-free return procedure looks like this. Employees, after checking the checks, pay money, while fixing the credit card data. You undertake, in turn, to send stamped checks to the address of the office in due time. Otherwise, the amount paid and a fine for non-fulfillment of the contract will be debited from the card.

Expensive fur and jewelry boutiques provide this service without intermediaries. This is the most favorable return for the buyer. Such stores return the maximum percentage (22%). That is, you buy a product "cleared" from value added tax (VAT).

For stamped checks in a branded envelope (it is issued with fattura), special boxes are installed at the airport. The envelope can be sent from Russia by mail, gluing the necessary stamps.

Standard return procedure at Italian airports

  1. Take your boarding pass.
  2. Approach the dogana (customs office) with documents (coupon, passport, checks, fattura) and with things bought in the country. Do not remove labels from products.
  3. The customs officer, having checked the purchases and checks, puts a stamp.
  4. Find points global blue, or Tax refund or Premier Tax Free and show stamped checks.
  5. You receive money in cash or leave your credit card details, to which the entire amount will be transferred in 3-5 days.

Yaroslav, Petersburg:

“At the Rome airport (in January 2019) I left my card details. I waited 2 weeks in vain. I thought my blood was crying! It's good that I kept a piece of paper with a phone from Premier Tax Free. Called. I had to "roar" in Italian-English. Received mine after 3 weeks. Bad story."

Rome. Tax Free at Aeroporto di Fiumicino

There are 2 customs offices in the building. The first one is intended for passengers who wish to send items bought in Italy as luggage. Huge queues in which it is easy to lose 2 hours are 100% inevitable. The undoubted plus of this item is a superficial inspection of purchases.

Olga, Petrozavodsk:

“I once got TAX FREE by showing a used Naf Naf dress instead of a purchased Max Mara outfit.”

You will see the second dogana behind the store. Salvatore Ferragamo after going through passport control. This dogana has a procedure for those who “prefer to carry everything with them” rather than check it in as luggage. The queue here is small, but things are examined more carefully.

In front of this customs crowd of people at the window global blue. An immediate refund occurs in this window. Stock up on patience and time (the final step will take another 40 minutes).

Milan. Tax Free at Aeroporto di Milano - Malpensa

The first customs office (registration hall) checks checks more quickly than the point behind passport control. In the window Premier Tax Free(return) for some reason there are always fewer people than in the other two. Experienced shoppers in Milan know this and initially look for stores that have contracts with this intermediary firm. The return office opening hours can be found at airportmalpensa.com.

Vera, Tula:

“The worst airport in terms of money back! Active Arabs, disciplined Chinese visit Milan with the only mission - to collect more goods. Three-hour lines, noise, hassle. You don't wish it on your enemy! Passengers who are lost in lines are often called over the loudspeaker, and they drop everything and run to the plane.”

Rimini. Tax Free at Aeroporto di "Federico Fellini"

Map of Federico Fellini airport.

The customs office is located next to the check-in counters for aircraft flying to Russia. Customs officers are extremely picky: they open the boxes, check the letters on the shop receipt with the letters on the product label. The screening takes 20 (at least) minutes.

Cash points are located on the second floor. You need to get to them before going through passport control.

Moscow. Return Tax Free

In Moscow, a refund is carried out:

  • First Czech-Russian Bank;
  • SMP Bank;
  • Intesa;
  • Promsvyazbank;
  • MDM Bank.

Payments may not be made by all Moscow branches of banks, therefore, before you go for blood money, call and specify the address of the desired branch. The checks you present must be stamped by Italian customs officials.

Do not forget!

  • TAX FREE checks for Italian purchases are valid for 3 months. Make sure you meet this deadline!
  • With each Fattura, upon receipt of cash, a commission is charged - 3 €.

farewell parable

At the planning meeting, the director of the holding instructs managers:
- Ask the client what he wants more: a discount or the product itself. If the discount is more important to him, offer the product for a triple price with a 50% markdown - let him rejoice!

Sometimes, when picking up goods worth more than 155 €, an excited customer does not notice that she is choosing an unnecessary item (skirt, trousers). At home, she sighs in disappointment: “Why did I grab this?”. Benefit as a result - zero. Don't make mistakes!

All tourists who are not residents of the Eurozone countries, Italy provides the right to receive TAX FREE. You can use this service if:

  • make a purchase in stores where you will see company logos on the windows: Global Blue TAX FREE (the most popular), TAX REFUND or PREMIER tax free. If you do not see them, do not hesitate to ask the seller if they issue TAX FREE.
  • make purchases with a single check for at least 154.94 euros. If you failed to pay for all purchases with one check, then when making several purchases on the same day in one store, you can add all checks to make up the minimum amount above.

Registration of TAX FREE:

At the checkout according to your passport, the seller will issue you a TAX FREE check. Carefully check if your details are correct: last name, first name, country of residence, address and passport number.

It is important to remember that the check for TAX FREE is valid only for 3 months!!!

Return TAX FREE:

METHOD #1: a tourist can return TAX FREE without waiting for the day of departure from the country at one of the offices of the above companies located in the center of Rome. You must have with you: checks for purchases, a passport, the purchases themselves in an unpacked form with all tags and price tags, a return ticket. The paperwork will be filled out and the money will be given to you. When leaving the country at the airport, you will need to stamp the previously issued checks at the customs office (in Italian Dogana) and present your purchases.

Addresses of points TAX FREE Global Blue in Rome:

  • ACCORP FOREXCHANGE. Via del Lavatore 88/a. Opening hours: Mon-Sat 10.30-19.30, Sun 11.30-18.30. The maximum refund is 500 euros.
  • MACCORP FOREXCHANGE. Via del Caravita 6. Opening hours: Mon-Sat 10.30-19.30, Sun 11.30-18.30.
  • MACCORP FOREXCHANGE. Piazza della Rotonda 68/b. Opening hours: Mon-Sat 9.00-20.30, Sun 9.30-20.00.

Addresses of TAX REFUND points in Rome:

  • Best and Fast. Via Nazionale, 19. Opening hours: Mon-Sun 7.45-21.00.
  • ROMA Via Veneto. Via Lazio, 10. Opening hours: Mon-Fri 9.30-19.00, Sat 9.30-13.00, Sun closed.
  • ROME Piazza di Spagna. Piazza di Spagna, 38. Opening hours: Mon-Fri 9.00-17.30, Sat 9.00-12.30, Sun closed.
  • ROME Piazza di Spagna. Piazza di Spagna, 80. Opening hours: Mon-Sun 9.30-20.00.

Addresses of PREMIER Tax Free points in Rome:

  • Premier Tax Free. Via Gregoriana, 54. Opening hours: Mon-Fri 9.00-18.00.
  • Forexchange. Via della Conciliazone, 43/A. Opening hours: Mon-Sun 8.30-20.00.
  • Forexchange. Termini Train Station, opposite platform 4. Opening hours: Mon-Sun 7.00-20.00.
  • Forexchange. Via del Caravita, 6. Opening hours: Mon-Sun 9.00-20.00.
  • Bank of China. Via Barberini, 97/103. Opening hours: Mon-Fri 8.45-16.00.

METHOD #2. TAX FREE can be returned at Fiumicino Airport (Aeroporto nazionale Leonardo da Vinci Fiumiccino). In this case, I advise you to arrive early, because very often there is a long queue at the TAX FREE pick-up points.

The procedure for obtaining TAX FREE is as follows:

  1. go to the passenger check-in desk and take your boarding pass, tell the woman at the desk that you want to get TAX FREE, she shows you where the customs office is located (DOGANA in Italian).
  2. after receiving your boarding pass, you take your luggage and go to the customs office. Things for which you want to return the tax, you need to prepare in advance so as not to waste time. Do not remove tags and price tags from them and do not unpack them.
  3. the customs officer, at his discretion, may ask you to present all purchases according to the presented checks. If there are no questions, he will put a stamp on your checks.
  4. with stamped checks, you go to the Global Blue TAX FREE, TAX REFUND or PREMIER tax free points, where you can receive money in cash immediately or on a bank card within 3-5 business days. I advise you, until the transfer of money to your card, keep the papers that the customs officer will give you. If the money does not come, you will need to call back the number indicated on the papers to obtain information.

Customs (DOGANA) at Fiumicino Airport are located:

  • in the center of the first floor. After passing through this customs, upon presentation of your boarding pass, you check in your luggage,
  • in the center of the hall behind passport control. For orientation: pass the Salvatore Ferragamo boutique, then the bar, on the right you will see the TAX FREE pick-up points of all the above companies, behind them there is a customs point. After passing through this customs, you pick up your things in the cabin of the aircraft.

TAX FREE Global Blue points at Fiumicino Airport are located:

  • Global Blue Italia srl. Terminal 3, next to check-in desk 326. Opening hours: Mon-Sun 09.00-21.00. TAX FREE refund to credit card only.
  • Global Blue Italia srl. Terminal 3 - Exit H1 (non-Schengen area). Opening hours: Mon-Sun 07.00-22.00. The maximum refund is 999.50 euros.
  • Global Blue Italia srl. Terminal 5. Opening hours: Mon-Sun 07.00-12.00. The maximum refund is 999.50 euros.

TAX REFUND points at Fiumicino Airport are located:

  • Terminal 3 (Check-in Area). Opening hours: Mon-Sun 7.00-22.00.
  • Terminal 3 (Departures Area). Opening hours: Mon-Sun 7.00-22.00.
  • Gate C20 (Departures Area). Opening hours: Mon-Sun 7.00-22.00.

PREMIER Tax Free points at the airport are located:

  • Terminal 3 - Gate H1. Opening hours: Mon-Sun 7.00-22.00.
  • Terminal 5. Opening hours: Mon-Sun 7.30-24.00.


Natalia Markhinina


All tourists who are not residents of the Eurozone countries, Italy provides the right to receive TAX FREE. You can use this service if:

  • make a purchase in stores where you will see company logos on the windows: Global Blue TAX FREE (the most popular), TAX REFUND or PREMIER tax free. If you do not see them, do not hesitate to ask the seller if they issue TAX FREE.
  • make purchases with a single check for at least 154.94 euros. If you failed to pay for all purchases with one check, then when making several purchases on the same day in one store, you can add all checks to make up the minimum amount above.

Registration of TAX FREE:

At the checkout according to your passport, the seller will issue you a TAX FREE check. Carefully check if your details are correct: last name, first name, country of residence, address and passport number.

It is important to remember that the check for TAX FREE is valid only for 3 months!!!

Return TAX FREE:

METHOD #1: a tourist can return TAX FREE without waiting for the day of departure from the country at one of the offices of the above companies located in the center of Rome. You must have with you: checks for purchases, a passport, the purchases themselves in an unpacked form with all tags and price tags, a return ticket. The paperwork will be filled out and the money will be given to you. When leaving the country at the airport, you will need to stamp the previously issued checks at the customs office (in Italian Dogana) and present your purchases.

Addresses of points TAX FREE Global Blue in Rome:

  • ACCORP FOREXCHANGE. Via del Lavatore 88/a. Opening hours: Mon-Sat 10.30-19.30, Sun 11.30-18.30. The maximum refund is 500 euros.
  • MACCORP FOREXCHANGE. Via del Caravita 6. Opening hours: Mon-Sat 10.30-19.30, Sun 11.30-18.30.
  • MACCORP FOREXCHANGE. Piazza della Rotonda 68/b. Opening hours: Mon-Sat 9.00-20.30, Sun 9.30-20.00.

Addresses of TAX REFUND points in Rome:

  • Best and Fast. Via Nazionale, 19. Opening hours: Mon-Sun 7.45-21.00.
  • ROMA Via Veneto. Via Lazio, 10. Opening hours: Mon-Fri 9.30-19.00, Sat 9.30-13.00, Sun closed.
  • ROME Piazza di Spagna. Piazza di Spagna, 38. Opening hours: Mon-Fri 9.00-17.30, Sat 9.00-12.30, Sun closed.
  • ROME Piazza di Spagna. Piazza di Spagna, 80. Opening hours: Mon-Sun 9.30-20.00.

Addresses of PREMIER Tax Free points in Rome:

  • Premier Tax Free. Via Gregoriana, 54. Opening hours: Mon-Fri 9.00-18.00.
  • Forexchange. Via della Conciliazone, 43/A. Opening hours: Mon-Sun 8.30-20.00.
  • Forexchange. Termini Train Station, opposite platform 4. Opening hours: Mon-Sun 7.00-20.00.
  • Forexchange. Via del Caravita, 6. Opening hours: Mon-Sun 9.00-20.00.
  • Bank of China. Via Barberini, 97/103. Opening hours: Mon-Fri 8.45-16.00.

METHOD #2. TAX FREE can be returned at Fiumicino Airport (Aeroporto nazionale Leonardo da Vinci Fiumiccino). In this case, I advise you to arrive early, because very often there is a long queue at the TAX FREE pick-up points.

The procedure for obtaining TAX FREE is as follows:

  1. go to the passenger check-in desk and take your boarding pass, tell the woman at the desk that you want to get TAX FREE, she shows you where the customs office is located (DOGANA in Italian).
  2. after receiving your boarding pass, you take your luggage and go to the customs office. Things for which you want to return the tax, you need to prepare in advance so as not to waste time. Do not remove tags and price tags from them and do not unpack them.
  3. the customs officer, at his discretion, may ask you to present all purchases according to the presented checks. If there are no questions, he will put a stamp on your checks.
  4. with stamped checks, you go to the Global Blue TAX FREE, TAX REFUND or PREMIER tax free points, where you can receive money in cash immediately or on a bank card within 3-5 business days. I advise you, until the transfer of money to your card, keep the papers that the customs officer will give you. If the money does not come, you will need to call back the number indicated on the papers to obtain information.

Customs (DOGANA) at Fiumicino Airport are located:

  • in the center of the first floor. After passing through this customs, upon presentation of your boarding pass, you check in your luggage,
  • in the center of the hall behind passport control. For orientation: pass the Salvatore Ferragamo boutique, then the bar, on the right you will see the TAX FREE pick-up points of all the above companies, behind them there is a customs point. After passing through this customs, you pick up your things in the cabin of the aircraft.

TAX FREE Global Blue points at Fiumicino Airport are located:

  • Global Blue Italia srl. Terminal 3, next to check-in desk 326. Opening hours: Mon-Sun 09.00-21.00. TAX FREE refund to credit card only.
  • Global Blue Italia srl. Terminal 3 - Exit H1 (non-Schengen area). Opening hours: Mon-Sun 07.00-22.00. The maximum refund is 999.50 euros.
  • Global Blue Italia srl. Terminal 5. Opening hours: Mon-Sun 07.00-12.00. The maximum refund is 999.50 euros.

TAX REFUND points at Fiumicino Airport are located:

  • Terminal 3 (Check-in Area). Opening hours: Mon-Sun 7.00-22.00.
  • Terminal 3 (Departures Area). Opening hours: Mon-Sun 7.00-22.00.
  • Gate C20 (Departures Area). Opening hours: Mon-Sun 7.00-22.00.

PREMIER Tax Free points at the airport are located:

  • Terminal 3 - Gate H1. Opening hours: Mon-Sun 7.00-22.00.
  • Terminal 5. Opening hours: Mon-Sun 7.30-24.00.


Natalia Markhinina


Tax Free allows shopaholics and ordinary tourists to save on purchases. Receipt rules may vary by country. Consider how to get savings in Tax Free at Fiumicino Airport in Rome and other Italian cities.

The principle of obtaining Tax Free by passengers who travel

Tax Free is a system that allows travelers to save on value added tax (VAT) refunds. The tax included in the final cost of goods in each state is directed to the development of the social sphere.

A tourist will not be able to take advantage of various social programs of the country, therefore he has the right to a deduction.

The store where goods are purchased must be included in the Tax Free Shopping system. The tax refund is not carried out by the outlet, but by the operator.

Most often, the service is issued in Global Blue, but if you can choose an operator, give preference to the last two. So, when receiving a refund at the airport, you will avoid long queues and tedious waiting.

You can return VAT when buying clothes and shoes, watches and accessories, gadgets, jewelry. If the product was purchased online, the tax refund is not available.

You can return Tax Free in Italy if the check amount is 154 euros. In this case, several goods can be included in the check, only the total amount matters.

In stores, when buying, sellers fill out a special form - Tax free shopping check. It reflects the total cost of the purchase, the details of the buyer and the amount that can be refunded. To prove that you are a foreign citizen, you need to present your passport to the cashier.

The procedure for obtaining Tax Free on the example of Fiumicino (Rome)

You can return the tax upon departure from Italy. Purchase receipts are valid for 3 months, you need to meet this deadline.

If you do not apply for a refund within a given period of time, then checks can be thrown away, since it will not be possible to refund part of the VAT on them.

Returning Tax Free at Rome airport is not always easy, you should be patient. Long queues and large crowds of people will be a real test for the human nervous system.

There are two customs offices at Fiumicino Airport. The first customs is intended for passengers who wish to issue Tax Free, and then check in their luggage.

Customs officers verify the goods indicated on the check with real things. Often they simply check for the presence of things, in rare cases they can check the name of the product on the tag with the list in the check.

The passenger will have to put up with a long queue of the same tourists who want to issue Tax Free.

The second customs office is suitable for passengers who do not plan to check in their purchases as baggage. The queue moves faster, but the inspection of things is carried out more carefully.

You can get Tax Free at Fiumicino Airport in the following order:

  1. If the purchases from which you want to return the tax will be checked in as luggage, go to the check-in counter. Tell the employee that you want to issue Tax Free. Get your boarding pass, but don't check in your luggage yet.
  2. Together with your luggage, you go to the customs office.
  3. The customs officer checks the correspondence of the list in the check with the real things. It is advisable to keep purchases on the surface of a suitcase or bag so as not to waste time looking for them.
  4. If the check is successful, the customs officer will stamp the checks. Certified documents must be taken to the Tax Free operator's point.
  5. Present checks at the operator's point. Money can be issued in cash immediately or transferred to a card. Transfer to the card may take up to 5 days. If the issuance is carried out on a card, save the document that the operator will issue. If for some reason the money is not received within the specified period, you need to contact the Tax Free operator by phone.

Important! Arrive at the airport early in order to have time to do all the necessary procedures and catch your flight. Getting Tax Free can take 1.5-2 hours. If you do not check in your luggage, you will be able to free yourself early.

Is the procedure different at other airports in Italy

Getting Tax Free at other airports is about the same as in Rome. Venice has a small airport, so the queue is not so long. You can pick up money after passport control.

There are two customs offices in Bergamo. All passengers go through the first customs, regardless of whether they check in their luggage. Items are checked thoroughly. If the check was successful, you can pick up the money before passing through passport control.

In Bologna, customs is located in the arrivals area. First you need to check in for a flight, and then go through the entire airport to customs. You can get Tax Free at the currency exchange kiosk. The kiosk is open during the day, so if you get on a night flight, you will have to receive money while at home.

At Naples airport, you will not be able to get Tax Free cash. Funds are transferred to the card. After registration and customs clearance, the passenger goes to the cash desk, where the employee will put down the necessary stamps.

Can there be difficulties in obtaining Tax Free

Although the procedure is simple, sometimes there are difficulties. Refunds are not available for all product categories. For example, when buying precious stones, the tax is not refundable. You can clarify the list of things from which you can return VAT in stores or with Tax Free operators.

It is also important to observe the period during which you can return part of the VAT. An appeal later than 3 months will not be considered, and it will not be possible to receive money.

Italy is one of the most popular tourist destinations, including for shopping. The European tax free system allows tourists from Russia to return part of the cost of goods purchased in stores included in the TAX FREE SHOPPING system. The refundable amount depends on the value added tax (VAT) rate included in the price of the purchased item. VAT rates are set independently by each country and may vary depending on the type of goods (food, books, household appliances, etc.).

In Italy, the standard VAT rate is 22%. But this does not mean that you will receive a tax free refund of 22% of the purchase price. The VAT rate is set to the value of the goods without VAT. For example, a factory has set the price for a dress at 100 euros. When selling, value added tax is added to this price at the rate set by the state, in this case 22 euros. If we calculate the share of VAT (22 euros) in the total price (122 euros), then it will be 18%.

Do not forget that tax free operators (Global Blue and other intermediaries) withhold a commission from this amount to finance their activities. The larger the amount of purchases, the lower the share of the commission charged. There may also be fees for the return of tax free in cash, and if the issuance is not in euros (for example, in dollars due to the lack of euros), then for currency conversion.

The maximum tax free refund percentage a tourist can receive is 15.5%. In addition, there are groups of goods for which VAT rates are much lower. For example, for food products the VAT rate is from 4% to 10%. For some goods, there is no tax refund at all (cars, gasoline).

The official website of Global Blue has a calculator that will show the amount of the refund, depending on the total cost of purchases.

The minimum amount for a tax free refund in Italy is purchases of at least €154.94 in one day in one store.

Registration of tax free in the store

Shops included in the tax free system can be recognized by the corresponding signs with the tax free logo at the entrance (see photo above). To use the VAT refund, you must ask the seller (cashier) to fill out a special check (form) tax free and present your passport. An example of filling out the form is shown.

In large supermarkets, a separate office is usually created to issue such checks (forms).

The form contains the passport number, name, credit card number, if it is planned to return by bank transfer, and other necessary information (see sample).

Purchased goods are indicated either in the form or in a separate invoice, which in this case is attached to the form. All cash receipts are also attached to the form. Carefully check the correctness of filling in the data, as due to errors, problems may arise when obtaining a customs stamp and tax refund.

Issuance and return of tax free at Rimini airport

A prerequisite for receiving a tax refund by a tourist is the presence of a customs stamp in the tax free forms, confirming the fact that goods have been exported outside of Italy. To obtain a mark to the customs service, you must present:

· Fully completed tax-free forms and all sales receipts for goods for which you want to receive a tax refund.

· Purchased goods in their original packaging and without signs of use.

· Personal passport.

· Travel documents (boarding pass or ticket printout).

The sequence of actions depends on whether you are transporting checked-out purchases in hand baggage or in checked baggage.

If purchases are in checked baggage, you need to get customs marks in the tax free forms before visiting the check-in counters for the flight. The customs service office is located on the first floor of the airport to the left of the check-in desks for flights (when viewed from the main entrance). You can recognize it by the sign: "Check-in tax-free" (pictured below).

After receiving the customs stamp, you can go to the check-in desk to check in your luggage and check in for the flight, if you have not already done so through online check-in.

Then you need to go to the inspection area at the sign "Security Check" (to the left of the main entrance), from where you get to passport control.

If purchases are in hand luggage, like all air passengers, you should first go to the check-in counters to receive a boarding pass and check in your luggage, then to the security check area at the “Security Check” sign (to the left of the main entrance), and to passport control.

At the passport control on the wall you can see an inconspicuous announcement with the following content:

“TAX FREE is located after passport control on the first floor. First you go up to the second floor and then go down again to the first one along the stairs located near the bar. You go up the same stairs to the second floor for landing.

We explain the meaning of this announcement. Having risen after passport control to the second floor by stairs or by elevator, in the departure hall you need to go around the store located in the center of the hall on the left. Diagonally from the entrance to the hall is the bar mentioned in the ad, and opposite it is a staircase and an escalator leading to the first floor (pictured below).

Going down to the first floor, to the right of the stairs you will see the customs office for passengers carrying purchases in hand luggage (pictured below).

Customs control at Rimini airport

For doubters, a note is attached to the glass: “Customs control. Passengers with carry-on baggage must be stamped to receive TAX FREE.”

As in the case of purchases in luggage, customs officers are presented with tax free forms with original cash receipts, purchases in the manufacturer's packaging, personal passport and travel documents.

Only after receiving a customs stamp can you apply for a VAT refund.

VAT refund (VAT refund) at Rimini airport

Reimbursement under the tax free forms of the Global Blue operator (blue) is carried out at the office on the ground floor, located next to the customs control point for hand luggage (pictured below).

VAT refund at Rimini airport (1st floor)

Show the customs stamped form and let us know if you would like your refund to be cash or credit card.

When refunding in cash, the amount should not exceed 3000 EUR, and for each form, depending on the amount of the refund, an additional fee of 3 to 8 EUR is taken. For the amount of compensation more than 800 EUR, the commission will be 1%.

When returning to a credit card, this fee is not charged, and the maximum refund amount is increased to 5000 EUR.

If you don't have time to queue for a return, use the Global Blue prepaid envelope you received in store with the form. Enclose the form in an envelope and drop it into the blue mailbox located next to the Global Blue office (shown with a red arrow in the photo).

There are two more fallback options for getting a refund. In large cities of Russia, several banks issue VAT refunds for foreign purchases, the addresses of which are given.

In addition, the tax free form can be mailed back home. In this case, do not forget to stick postage stamps, as the envelope is prepaid only for Italy, and the Russian post will return your letter to you.

If there is no special envelope, the form is sealed in a regular envelope, on which stamps are glued and the address of the corresponding operator is indicated. For Global Blue, for example: Global Blue, P.O. BOX 363, 81000 Bratislava, Slovakia

Check that the credit card number, home address, and name are correct and legible (they must be written in capital letters).

Another TAX REFUND operator is located on the second floor of the airport to the right of the entrance to the departure hall.

VAT refund at Rimini airport (2nd floor)

The procedure there is similar to the one described above.

Another option to save money on shopping is to purchase goods in duty-free shops in the Republic of San Marino, the distance to the border with which is less than ten kilometers. In addition to economical shopping, very interesting sights and the atmosphere of the Middle Ages are waiting for you there.

Read more about attractions and how to get there in the articles:

If you are just planning your holiday in Rimini, we recommend choosing a hotel in the Marina Centro area, as the main attractions of this ancient city are within walking distance. You can see the prices and location of hotels on the map below.