Atoll viva smart. Touch terminal atol viva smart novosibirsk. Software compatibility

8 reasons to trust us:

• Only high-quality and well-known brands
• All equipment has certificates
• We are fully responsible for the warranty.
• We will refund the money or exchange the goods without further questions
• Own after-sales service and spare parts warehouse
• A full-time technologist and designer will help you make the right choice.
• Regular couriers and own freight transport in Moscow, St. Petersburg, Samara and Tolyatti
• We send to the regions of Russia only by reliable transport companies, cargo is insured

Unlike many online stores, Restaurant Service has its own service center and spare parts warehouse. This allows us to quickly resolve warranty, and not only problems.

Great experience, constant practice, training and certification in factories are the basis of our professionalism.

Only loving our common cause people take root in our team.

About Service Center

We are not an online store in the usual sense. First of all, we are an engineering company.
Our staff consists of food technologists, designers and engineers of various specializations.

The main activity is the design and integrated equipment of public catering facilities.

And we develop the online store as a structural unit in accordance with all the rules and standards of electronic commerce.

Description and Specifications

Touch terminal ViVA Smart (E715) without OS production Atol (Russia)

ATOL ViVA Smart - This is a new model in the line of touch monoblocks Atol. It is designed for industrial use and is practical and reliable.

The design of the POS terminal is stable, which virtually eliminates its fall in the event of a careless push. The screen has high protection against moisture and is not afraid of even spilling on the surface of the drink.

The high screen resilience makes it very sensitive - it reacts to touching with different objects, which is very convenient for those employees who are more familiar with working with the sensor using plastic cards.

A wide interface system allows you to connect a variety of additional equipment to the device, starting with the fiscal registrar and ending with a bar scanner. There are 5 USB ports, 4 - COM, 1 each - VGA, PS / 2, Audio, LAN, DC-Out and LPT;

The kit comes with a magnetic card decoder.

State-of-the-art powerful processor Intel® Celeron® J1900 processor, up to 2 GHz provides high speed and efficiency of the device. Monoblock can function smoothly when fully loaded around the clock. A removable drive allows you to quickly perform service maintenance on a schedule or if necessary.

When creating the equipment, the most modern energy-saving technologies were used, which significantly increases the efficiency of its use. The monoblock has a stylish design and successfully fits into the interior of any institution, including the highest class.

Specifications:

Intel® Celeron® Processor J1900;
- 64GB Flash SSD;
- The amount of RAM 2 GB with the possibility of increasing to 8 GB;
-15 port interface;
- Touch waterproof 15-inch TFT-display with a USB port;
-Max screen resolution 1024x768 megapixels;
- Ethernet network card;
-Customer monitor 10 or 12 inches;
-Black color;

How to make an order

Any of your orders at Soft Trade requires confirmation. After receiving the application, the company's managers will contact you to clarify the details. Please check your contact details so that we can quickly offer you the best solution.

You can send an application in any way convenient for you:

• call us and order the necessary goods;
• come to our office and talk about the tasks that you need help solving. In 99.9% of cases, you will be able to carry the goods that you purchase with you immediately after payment.
• send the desired product to the basket by clicking the “Buy” button, and fill out the order form.
• write an email with a description of the task, the proposed characteristics of the product, the name or link to it
• contact an online consultant with an application at any time from 9:00 to 18:00.

How to pay for purchased goods

When you make a purchase, you only have to make a payment. Payment methods available for legal entities and individuals:

• cash payment;
• payment by credit card using the terminal payment terminal;
• bank transfer;
• by credit card online.

How to pay via Net Pay

How to pay via Net Pay

An order can be paid by credit card online immediately after its creation - you will see the corresponding button on the page for completing the reservation.

1. To pay by credit card, you will be redirected to the secure payment page of the processing company Net Pay. The payment page meets the latest international security requirements of Visa, MasterCard, MIR payment systems.

2. In the process of payment by credit card, enter its number, expiration date, CVV code indicated on the back, as well as the name and surname of the holder and contact details of the holder of the card.

3. Make sure that you entered the correct data, and then click on the "Pay" button.

4. If your bank card supports 3D Secure technology, you will automatically be redirected to your bank’s website where you will be asked to enter a secret activation code that will be sent to your phone.

5. If the card details are entered correctly and there is enough money in the account, you will see confirmation of payment of the order. After which you will be asked to return to the store page.

Refund Procedure

For a full or partial refund to the card you need to contact the store. Money will automatically be returned to your card within 2-3 days. The exact period for a refund depends on how long the order was placed and on the bank that issued the card (the maximum period for a refund cannot exceed 30 days).

Payment information is processed on the page of the Net Pay processing center, therefore the Buyer's card data is not available for the online store. Information transfer protection is carried out according to the technologies developed by the international payment systems VISA, MasterCard, MIR - Payment Card Industry Data Security Standard (PCI DSS). The use of Secure Sockets Layer (SSL), Verified by Visa, MasterCard Secure Code, MirAccept protocols and closed banking networks guarantees the security of transactions with bank cards.

Delivery and pickup

You can pick up any order from the site in our office after full or partial payment of the order and in the presence of a seal or power of attorney, if you do not receive the order. Our office hours are from 9.00 to 18.00 from Monday to Friday.

Delivery in Novosibirsk is made by prior arrangement with your manager.

If your city does not have your office, we are ready to arrange delivery to any city in Russia and the CIS countries by transport companies:

If you want to offer another scheme of shipment and receipt of goods, voice it to the manager.

How to return or exchange an item

We work with corporate clients. Our partnerships are governed by a supply contract.

Upon receipt of equipment, the buyer must check its availability, quantity and equipment. If your order is shipped correctly, then you sign the acceptance certificate. If you received the wrong equipment, in the wrong quantity and configuration, or the goods shipped showed defects, then you need to write a complaint to us in a free form. The time frame for considering a claim may vary. If the claim is substantiated, then we will replace the equipment of inadequate quality within 15 days or eliminate all detected defects within 30 days from the date of prepayment.

The warranty on equipment is 1 year and is valid from the moment of signing the acceptance certificate. Please note that the warranty provides for free repair of equipment with defects, but does not provide for its replacement with other equipment during the repair.

Sophisticated electronic equipment is usually not subject to exchange and return, but we are ready to meet you. So that the goods do not have to be returned or changed, voice to the manager all the possible conditions and your requirements for operation. If you were unable for objective reasons to integrate our equipment into your automation system, you can ask our manager to replace the equipment or return the money. This may happen with the following items:

You can return the goods within three days from the date of actual receipt or within the time agreed in advance with the manager.

VIVA Smart Atoll - POS-terminal on the platform of the touch 15-inch candy bar. It is used to equip the cash desk workplace in cafes and fast food establishments with high traffic.
The candy bar is equipped with a 4-core Intel processor. By default, 2 GB of RAM is installed, the volume of which easily increases to 8 GB, and a 64 GB high-speed SSD is used as ROM. Access to a working network through a gigabit LAN. On the case, a magnetic card reader is installed on 1-3 stripes, and there are also mounts for the customer’s monitor with a 10 and 12 inch form factor. To connect the peripherals are used: 5 USB, 4 COM, VGA, LPT, PS / 2, Audio and DC-Out for the customer’s monitor.

Technical specifications of the product may differ from those indicated on the site, check the technical specifications of the product at the time of purchase and payment. All information on the website about goods is for reference only and is not a public offer in accordance with paragraph 2 of Article 437 of the Civil Code of the Russian Federation. We earnestly ask you to check the availability of the desired functions and characteristics when purchasing.

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Shipping and payment

Orders are accepted daily and round the clock without days off and holidays.

When ordering goods on weekdays until 15:00 and having goods in stock, delivery is carried out the next day or at any time and time convenient for you (including on Saturday within the Moscow Ring Road).

When ordering goods on weekends and having goods in stock, delivery is carried out on Tuesday or at any time and time convenient for you (including on Saturday within the Moscow Ring Road)

Urgent delivery within 2-4 hours is carried out only if there is goods in stock and a free courier.

Cost and delivery time:

Free delivery is carried out only to the cargo terminal of SDEK shopping mall, if the client is in a city where there is no pickup point of SDEK shopping mall, we deliver to the nearest terminal of this company (SDEK) for free! The terms for this delivery are set according to the tariffs of the shopping mall and at the discretion of the sender!

There is no urgent tariff and targeted delivery in the “Free Delivery” service !!!

• - CDEK;
• - Business Line;
• - DPD;
• - EMS;
• - Express RU.

Terms of free delivery in Moscow and Moscow Region

Your order is delivered by courier:

• - Grastin (Moscow and Moscow Region up to 25 km from MKAD);
• - ETGO (Moscow and Moscow Region up to 25 km from MKAD)
• - Algorithm (Moscow and Moscow Region up to 25 km from MKAD);
• - CDEK (from 25km from MKAD and more);

Free delivery can be used only when ordering KKT with a full range of services (turnkey cash register)! Under this condition, only the box office is delivered free of charge.

If a customer buys KKT with a full range of services + other goods (scales, cash drawer, banknote counter, label printer, 10 boxes of receipt tape, etc.), then we deliver only KKT for free, the customer pays for everything else separately.

Free delivery is carried out in Moscow the day after its registration. In MO (up to 25 km from MKAD) - 1-2 days. On the day of the planned delivery, you need to answer the courier’s call, otherwise he will be forced to postpone the delivery the next day.

If you are located more than 25 km from MKAD, delivery is carried out by the CDEK shopping center to the closest point of delivery for this company, according to the parameters for this direction (dates are reported by the logistician when placing the delivery order).

Choice of shopping mall, under the terms of free delivery, is at the discretion of the sender.

How to order the goods:

If the goods are in our remote warehouse, and you want to come and buy them, you need to contact the manager and arrange delivery of the goods to our office. Indicate the product and quantity, contact phone. When the goods are in our office, the manager will call you back.

If you want to arrange the delivery of goods to you, then in the order indicate the goods and quantity, whom to write out the documents and contact phone number. After that, the manager will contact you, specify the details of the order, date, time and exact delivery address.

If you need a maintenance contract upon delivery of the cash register, inform the manager in advance!

Delivery is within 1-2 days, depending on the load on the delivery service.

Shipments to regions are made within 1-2 days after receiving an advance payment.

Order payment:

Payment is accepted both by bank transfer and cash payment.

Payment Options:

You choose the payment method yourself and specify the comments when placing an order.

With cashless payment we invoice and send by e-mail. After receipt of money for settlement
the account is shipped. The goods can be received either at own expense from our warehouse, or through delivery by courier or transport company. Originals of primary accounting documents are issued.

With cash payment, we notify you of the availability of goods in stock. You either come, pay and
pick up the goods, or the courier brings it to you. Originals of primary accounting documents are issued
and cash receipt.

When processing documents the client must provide either a power of attorney to the legal entity and individual entrepreneur
from the buyer, or put a stamp. Otherwise, documents are executed by a private person
and the invoice is not issued.

Purchase returns

Regulation on the return or exchange of goods by individuals (Regulation is drawn up in accordance with Article 26.1 (Remote Sale Method)

The Law of the Russian Federation “On Protection of Consumer Rights” of 02/07/1992

1. The buyer has the right to refuse the goods or exchange it for another product at any time before its transfer, and after the transfer of the goods - within fourteen days.

2. Return or exchange of goods is carried out on business days from 9.00 to 17.00 hours.

3. Return or exchange of goods of good quality is possible if its presentation, consumer properties, as well as a document confirming the fact and conditions of purchase of the specified goods (cash receipt, receipt of payment for goods) are preserved.

4. The return or exchange of goods is made by the Seller on the basis of the Buyer's application for the return of the goods, subject to the presentation of a passport.

5. The absence of a document from the Buyer confirming the fact and conditions of purchase of the goods does not deprive him of the opportunity to refer to other evidence of the purchase of the goods from the Seller.

6. The Buyer does not have the right to refuse the goods or exchange goods of good quality that have individually defined properties (tinting goods, sawn long products or furniture facades, etc.), if the specified goods can be used exclusively by the Buyer who purchases it. Not allowed changing the assortment and (or) parameters of the goods delivered or manufactured especially for the Buyer after making an advance payment.

7. If the Buyer refuses the goods paid by him, the Seller shall refund the amount of money no later than ten days from the date the Buyer submits the relevant requirement and returns the goods to the Seller in accordance with clause 4 of these Regulations. The refund is made to the Buyer's bank card. after canceling the order, it is from 1 to 30 calendar days, depending on the Bank that issued your card.

8. The return or exchange of goods of inadequate quality is carried out in accordance with the provisions of Articles 18-24 of the RF Law on the Protection of Consumer Rights of 02/07/1992.

9. You can ask additional questions about the return or exchange of goods to our employees by phone, email or in the office of the company.