Turkish Airlines online check in. Turkish Airlines: check-in in Russian. Baggage and carry-on baggage rules

Turkish Airlines check-in

The official website of the company has a wide functionality, all information is presented in a simple and conveniently structured, so booking tickets and check-in for a flight is not difficult. On the website of Turkish Airlines, online check-in for a flight in Russian is selected from the menu. To do this, you must select the Russian-language menu from the drop-down list at the top of the page.

Important! Online check-in is not available for all airports, therefore, before the flight date, it is necessary to clarify this information in the information service. ...

Home page of the official site

The advantages of online check-in are obvious:

• no queues;
• saving your own time;
• independent choice of location.

Registration becomes available one day before the flight. This allows you to go through the procedure at home even if you have to get to the airport by buses or trains. Thus, each passenger will be able to slowly go through the procedure, book a favorite seat on the plane, and then go to the airport without haste.

• First you need to switch to the carrier's flight;
• You must enter the ticket number on the page. This is the E-Ticket Number. You must also enter your first and last name there (First name and Last name, respectively);
• After entering the requested data, you must click "Continue";
• After confirming the correctness of the information entered, the client will be redirected to another page of the official website to select a flight. On the same page, you must indicate your citizenship in the Nationality column. Difficulties with filling in the data for the selected flight should not arise, since the flights available for check-in are highlighted and accompanied by the phrase "Available to Check-in";
• As a result, an inscription in green will appear at the bottom of the data entry form. By ticking the appropriate box, the passenger agrees to the check-in rules for the flight. After that, you must again confirm the action by pressing the "Continue" button;
• If all the data is entered correctly, the site will redirect to the site selection page. There is a detailed layout of the seats in the cabin. By right-clicking on the seat they like, the passenger will see his name appear opposite the seat icon;
• Then there will be a proposal to print boarding tickets (the inscription "Print"). It should be noted that after this step it is no longer possible to change the seat, so if the passenger changes his mind, he should choose another seat before pressing the "Print" button.

In 2012-2015. Turkish Airlines has officially entered the TOP 10 of the best airlines in the world. Turkish Airlines is a semi-state structure (49% owned by the local government and 51% by various investors) and carries at least 20 million people annually. In total, flights are carried out to 120 countries of the world, which is a record number of destinations in comparison with other companies. The geography of flights covers almost the entire globe, flights are made to:

• Numerous European countries (42 airports in total);
• Transcaucasia and Russia;
• Countries of the Near and Far East;
• Africa;
• North and South America;
• Oceania.

Most flights are made to European countries, and the flight time does not exceed 3 hours. Departure to the largest number of destinations is via the company's base airport in the capital of Turkey, Istanbul. In total, flights are operated to 262 airports around the world.

Turkish Airlines

Turkish Airlines also serves the tourist flow of the most densely populated cities in Russia. Departures are regularly made from:

• Moscow (Vnukovo airport);
• St. Petersburg;
• Yekaterinburg;
• Kazan;
• Sochi;
• Rostov-on-Don;
• Stavropol;
• Voronezh;
• Samara.

In addition to mass transportation services, the company actively sponsors the production of films and the holding of the Euroleague in football, as well as other large-scale world championships in this sport.

Airline check-in rules

Turkish airlines check-in online for a flight is strictly limited. Check-in opens exactly 24 hours before take-off and closes 90 minutes before.

There are several options for registering:

• At the check-in counter or similar self-service counters at the airport.
• On the official website through any convenient device with Internet access.
• Via a mobile application.

Note!You can register through the self-service point at the airport only after preliminary registration on the website. In this case, the data on the identity of the passenger has already been verified and collected, it remains only to check in and drop off the baggage.

Booking tickets

There are different free baggage allowances for different categories of passengers. They should be strictly observed in order not to delay the procedure for passing customs control. For Economy Class the maximum is 23 kg, for Business Class 30 kg. Passengers using special offers and promotions can only take 15 kg of hand luggage. For an infant or child who is not allocated a separate passenger seat, in the general procedure, when purchasing any adult ticket, the right to carry an additional 10 kg of baggage is given.

When choosing a ticket, the maximum baggage allowance is prescribed

If the amount of luggage exceeds the norm, then the surcharge will be at least 4-8 Turkish lira (52-104 rubles) per 1 kilogram of weight, or $ 80 for 1 piece of additional baggage. These data are given for flights to Turkey and Cyprus, on international flights the amount of the surcharge will increase significantly.

For those who have passed online check-in, there are two options for check-in at the airport itself:

• Re-check in with your boarding pass at the staff counter and check in your luggage there.
• Check in at the self-service checkout, check in your luggage there without the participation of employees, then go on board.

Orange self-service kiosks where baggage is also dropped off

If you do not need to check in your luggage, there is only carry-on luggage, then the check-in is also carried out at one of the above two counters. Which one to choose - you choose yourself.

How to book a flight online. Instructions

You can book your flight immediately on the airline's home page www.turkishairlines.com. Usually, due to the reading of cookies, a menu in Russian is automatically displayed immediately upon opening the site. If this did not happen, then you need to select the corresponding icon with the Russian flag in the upper right corner to change the language and currency.

On the website of the Turkish Airlines, online registration is carried out in several steps, you need:

1. Go to the main page of the official site, indicated above.
2. In the middle of the color screen, select the second icon titled Register / Manage Booking.
3. Enter personal data in two semi-transparent windows: your own surname and the number of the purchased ticket and click on the red arrow to continue.
4. On the next page, fill in the details of your flight (it will be difficult to confuse it with other flights, since it is highlighted with a special line “Available”).
5. Accept the terms of online registration.
6. On the detailed plan of the aircraft, select a suitable seat and confirm your choice (as a result, the passenger's name should appear opposite the selected seat).
7. Send the file for printing, present the sheet at the reception.

Turkish Airlines aircraft cabin layout that will be displayed during online check-in

If several people are entered on one ticket, and you need to register a seat only for one, you must uncheck the box that will accompany the data entry at all stages of registration.

Once the file has been printed, you cannot change your selection. Only 22.5 hours are given for online registration. However, it provides the following benefits:

• The right to independently choose a seat (for example, at the window or at the beginning or at the tail of the plane, that part of the side where the sickness is less).
• Saving time (we are talking not only about the absence of queues, but also the ability to go through self-check-in at the self-service counter at the airport, bypassing the check of documents and luggage by employees).

Note!The online check-in form is not available for all airports in the world. Before proceeding with the procedure, check with the help desk if the function is available for a particular air port.

Care must be taken to ensure that the printed form is not lost anywhere until the moment the aircraft is boarding. It will serve as a boarding pass, there is no other alternative for it to confirm the right to be on board. This is the only copy of the ticket.

For those who bought a ticket at a travel agency, online check-in for Turkish Airlines flights is not available. On charter flights, all seats are redeemed in advance, you cannot subsequently choose another seat yourself.

Seat reservation

Despite the fact that many travel agencies and intermediary websites offer the purchase of tickets for Turkish Airlines flights, it is strongly recommended to book tickets on the official website or at the sales offices, even if it is more expensive.

Reservation, as well as registration of a place, is available immediately on the home page of the site. In this case, to start the system, you will need to change the language at most, otherwise the active windows already offer a choice of airports and dates. To book a flight without payment, the following steps are taken:

1. Data on points and time of departure and arrival are entered.
2. If there are several options, the most suitable one is selected.
3. The passenger's personal data is filled in (passport and other data cannot be changed later).
4. The ticket is redeemed 12-24 hours before departure or at another specified time for a specific flight.

It is necessary to indicate how many passengers should receive individual tickets (or all passengers will be checked in for one ticket). It is imperative to indicate their status: child, adult, disabled. These categories are subject to different pricing policies, the check-in procedure also differs if there is one ticket for all or a separate ticket for each (the whole group will pass in turn as separate passengers or all at once with one ticket).

Cancellation without penalty is rare. You can completely cancel the purchase of a ticket without any consequences only when the application has not yet been processed. Cancellation penalties are charged on a portion of the money already paid as a percentage of the total amount (the amount depends on the specific direction and other factors). Changing data when booking is possible only through corporate customer support (by calling the hotline or by other means).

Registration via mobile application

This registration form will be convenient for those who are unable to use the computer version of the site. In general, check-in for a flight in Russian on Turkish Airlines through the application is similar to the one that has already been considered. You need to do the following:

1. Open the start page of the application and select "Check-in" (one of the four icons, the one in the upper right corner).
2. Indicate the same personal data: last name, ticket number.
3. Choose a suitable location.
4. Get your boarding pass with a QR code on the app page.
5. Present the QR code at the service counter as a boarding pass.

Seat selection and boarding pass in the mobile app

So, when using a mobile application, there is no need to even print a ticket, it is enough to show it on your smartphone.

Online registration restriction.

It is quite difficult to meet the restriction when registering online. the company actively receives feedback from its customers. It is possible in two cases:

• Contact or personal information was incorrectly entered.
• The required airport has not yet been entered into the airline's electronic database or is not serviced on the Turkish airlines website.

The first situation can be corrected by contacting the customer service center. In the second situation, nothing can be done. You can check in at such an airport only in the general order (i.e. in person) at the service counter.

So, there are two ways to go through preliminary online registration with the right to choose the desired seat on board: on the official website of Turkish airlines or through their mobile application. At the airport itself, check-in is possible either at the service counter or at the self-service counter (taking into account that online check-in has already been completed).

Turkish Airlines (Turkish Airlines)

The code IATA: TK
ICAO code: THY
A country: Turkey

National airline of Turkey

Year established: 1933
Alliance Membership: Star alliance
Official website of the airline:www.turkishairlines.com
Address: Turkish Airlines General Management, Building Ataturk Airport, Yesilkoy, 34149 Istanbul, Turkey
Phone: +90 850 333 08 49
Fax: +90 212 465 21 21
E-mail: [email protected]
Representative office in Russia: Moscow, st. Valovaya, 35, Wall Street business center
Representative office in Russia: +7 495 980 52 02, +7 800 700 61 61
Fax of the representative office in Russia: +7 495 933 55 23
E-mail of the representative office in Russia: [email protected]
Base airports: Ankara Esenboga, Istanbul Sabiha Gokcen, Istanbul Ataturk

Turkish Airlines (tour. Türk Hava Yolları Anonim Ortaklığı, translated as Turkish Airlines) is the flagship carrier of Turkey, based in Istanbul. It operates regular flights to 220 foreign and 42 domestic airports in Europe, Asia, Africa and America. The main hub of the airline is Istanbul Ataturk International Airport (IST), while the secondary hubs are Esenboa International Airport, Ankara (ESB) and Sabiha Gokcen International Airport, Istanbul (SAW).

The airline employs about 12,000 people.

Subsidiary airlines are Anadolujet, SunExpress and B&H Airlines.

Turkish Airlines operates flights from 42 airports in Turkey. Turkish Airlines is the leader in domestic transportation with AnadoluJet's low-cost division. Competitors include Onur Air, Pegasus, SunExpress (50% owned by Turkish Airlines) and Atlasjet.

Most of Turkish Airlines' international flights operate from Istanbul Ataturk International Airport, from where the duration of the flight to 50 countries where the flights are made is no more than three hours. Turkish Airlines serves 220 destinations outside Turkey to around 108 countries. Flights across the Atlantic Ocean to North America - Atlanta, Boston, Washington, Los Angeles, Miami, Montreal, New York, Panama, San Francisco, Toronto, Chicago and Houston, to South - Bogota, Buenos Aires, San Paulo.

The largest destinations in Asia are Bangkok, Hong Kong, Guangzhou, Jakarta, Kuala Lumpur, Manila, Osaka, Beijing, Seoul, Singapore, Shanghai, Taipei, Tokyo, Ulaanbaatar, Hanoi and Ho Chi Minh City (Saigon).

Flights internal: Adana, Ankara, Antalya, Batman, Gaziantep, Denizli, Diyarbakir, Izmir, Kayseri, Kars, Kahramanmaras, Konya, Lefkosa, Malatya, Samsun, Trabzon, Elazig, Erzincan, Erzurum.

Flights to CIS countries: Almaty, Astana, Ashgabat, Baku, Bishkek, Ganja, Dnepropetrovsk, Donetsk, Dushanbe, Yekaterinburg, Kazan, Kiev, Minsk, Moscow, Odessa, Osh, Rostov-on-Don, St. Petersburg, Simferopol, Tashkent, Ufa

International flights: Abu Dhabi, Algeria, Amman, Amsterdam, Athens, Bangkok, Bahrain, Basel, Barcelona, \u200b\u200bBeirut, Belgrade, Berlin, Bodrum, Brussels, Budapest, Bucharest, Warsaw, Vienna, Venice, Hamburg, Hanover, Hong Kong, Dalaman , Damascus, Doha, Dubai, Dublin, Dusseldorf, Geneva, Zagreb, Cairo, Karachi, Casablanca, Cologne, Copenhagen, Kuwait, Lagos, Lyon, Lisbon, London, Ljubljana, Madrid, Manchester, Milan, Mumbai, Muscat, Munich, New -Delhi, New York, Nice, Nuremberg, Osaka, Oslo, Paris, Beijing, Prague, Pristina, Riga, Rome, Sanaa, Sarajevo, Seoul, Singapore, Skopje, Sofia, Stockholm, Strasbourg, Tbilisi, Tabriz, Tehran, Tel -Aviv, Tirana, Tokyo, Tripoli, Tunisia, Chicago, Shanghai, Stuttgart, Zurich.

Airplane a park: Airbus A319, Airbus A320, Airbus A321, Airbus A330-200, Airbus A330-300, Airbus A340-300, Boeing 737-700, Boeing 737-800, Boeing 737-900, Boeing 777-300, Embraer 190

As of June 2014, Turkish Airlines' fleet consists of 228 aircraft, excluding the fleet of subsidiaries:

Turkish Airlines will provide its passengers on international flights with Wi-Fi Internet and TV. Passengers will be able to watch BBC World, BBC Arabic and Euronews. And the Internet (free) can be used from any device - mobile phones, laptops and tablets. This system is installed by Panasonic on 11 Boeing 777-300ER and 10 A330-200 airbuses.

Business class on long-haul routes

Aircraft:
Services:

Fully reclining luxury seats for passengers traveling on long haul routes;

Each seat is equipped with a personal monitor with entertainment system;

Wide range of hot meals and alcoholic / non-alcoholic drinks;

Chef on board on destinations: New York, Washington, Los Angeles, Tokyo;

Business class on medium-haul routes

Plane: A321.

Services:

Salon with fixed seating configuration;

Comfort class on long-haul routes

New York, Sao Paulo, Los Angeles, Toronto, Beijing, Shanghai, Guangzhou, Hong Kong, Tokyo, Bangkok, Ho Chi Minh City.

Aircraft: A330-200, A330-300, A340-300, B777-300R.

Services:

The comfort class cabin is located in the central part of the aircraft;

The distance between the seats is 116 cm, the width is 49 cm;

Each seat is equipped with a personal monitor with entertainment system;

Wide selection of hot meals and alcoholic / non-alcoholic drinks

Economy class

Aircraft: A321, A320, A319, A310, B737-800, B737-900, B738.

Services:

Comfortable and comfortable chairs;

Wide selection of hot meals and alcoholic / non-alcoholic drinks.

On flights Istanbul - Moscow - Istanbul TK415 / 416 in A321 aircraft, each seat is equipped with a personal monitor with an entertainment system (business and economy class).

* - the total sum of three measurements should not exceed 115 cm (55x40x23 cm).

** - you can additionally take a folding stroller up to 115 cm in size.

The Star Alliance brings together 24 partner airlines and offers the world's widest route network, as well as the benefits of a large and time-honored alliance such as coordinated flight schedules, shared or compatible award programs for frequent flyers, check-in privileges, priority conditions for baggage transportation and much more.

The route network of the Lufthansa Regional grouping of regional carriers, connecting different regions of Europe, is an excellent addition to the route network of the Star Alliance. For completeness, there are additional partnerships with some other airlines.

Enjoy 1,293 destinations in 190 countries, 20,500 daily flights, access to more than 950 lounges around the world and many other benefits.

check-in

For frequent flyers, the airline has created the Miles and Smiles loyalty program. Traveling with Turkish Airlines and partner companies (American Airlines, Air New Zealand, Asiana Airlines, Austrian Airlines, Lufthansa, SWISS, TAP Portugal), you can earn bonus points ("miles") that can be spent on tickets or upgrades your level in the program.

In this article I want to visually consider the registration for Turkish Airlines aircraft. I recommend that you go through this process through the Internet, without any queues and in a relaxed atmosphere. This will not only save time at the airport, but also be among the first to choose your favorite seats on the plane, which is very important, especially on long flights.

It should be noted that, unfortunately, online check-in for the flight is not available at all airports. So, for example, when leaving Sarajevo, I could not take advantage of this opportunity. In other cases, she helped me a lot: you can take your time and not stand in line. This option can also be considered irreplaceable if you do not have checked-in luggage, but only carry-on luggage. Then, upon arrival at the airport, you need to go straight to the check-in and security desk.

Okay, let's put the theory aside for later, let's analyze everything with a specific example.

1. Online check-in for regular flights of Turkish Airlines begins 24 hours before departure. It is very convenient, you register at home, even if you then go to the airport by train or bus across the country. Slowly, in a relaxed atmosphere, and not rushing to the nearest cafes in search of WiFi.

Attention! If the flight consists of several flights, check-in will be available 24 hours before the departure of the last one!

To start the registration procedure, we go to the TK website, where you will be asked to indicate the e-ticket number ( E-Ticket Number) or PNR code ( Booking Reference), as well as the name ( First Name) and surname ( Last Name) of the passenger, and then click the Next \u003e\u003e ( Continue).

At the same time, pay attention to the checkbox “ To start online check-in only for mentioned passenger please click.“. This function is for those who have several people entered on the ticket and you want to go through the check-in procedure only for the passenger whose name and surname have just been entered. By default, the checkbox is unchecked, and we do not need it in most cases.

Please keep your booking reference and e-ticket number confidential for your own security – Please keep your e-ticket number confidential. for your own safety.

2. If you entered all the data in the first step correctly, you will be directed to the next page. It serves to select a flight for check-in, indicate the bonus account number of Turkish Airlines or another airline that is part of Star Allians ( Frequent Flyer Card Number) and your citizenship ( Nationality). Please note that the Turkey Card ID field ( Republic of Turkey ID Number) are filled in only by citizens of the Republic of Turkey. Then click the Next button.

Please note that flights for which check-in functions are already available are marked as Availeble to Check-in.

3. A new inscription will appear at the bottom. You need to set the corresponding checkbox in the green field stating that you agree with their rules, and click again Continue.

I accept the above conditions and would like to continue check-in – I agree with the airline's rules and would like to proceed with online check-in.

4. We got to the step where we need to indicate a seat for ourselves and the rest of the passengers. You can read about which seat is better to choose on the plane in a separate article.

As you can see, before us is a diagram of an airplane and a schematic representation of all passenger seats in our class. White, empty squares are empty spaces, we can choose them. We select, click on them with the mouse and the corresponding place will appear opposite your surname. After this procedure, click next. If the flight is connecting, you will be asked to select seats on other aircraft. Do it.

After we have selected a place for ourselves on all segments of the flight, we can go to the next page.

5. On this our registration is actually completed. At this point, you can still go back and change seats, but before the boarding passes are printed.

So now you need to print ( Print) all boarding passes ( Boarding pass) in the appropriate column. With these sheets, you will have to come directly to the flight. Try not to wrinkle it, as I did, stuffing it into my trousers pocket, at the Donetsk airport at the inspection the scanner only counted the security code from the boarding pass 5 times, I had to get nervous.

Please note that without Boarding Pass you will not be able to board the plane! Please do not lose these pieces of paper. For reliability, I recommend that you print several copies and put them in different places, plus take one with you on a USB flash drive in electronic form (I advise you to study this in my article on travel documents).

6. Printing the boarding pass is done in the following way: after clicking on the Print button of the corresponding flight, a pop-up window pops up (make sure they are not blocked by the browser!)

Here we click on Please click here to print the boarding pass to send to the printer for printing, and be sure to save it on the computer with the item Please click here to download the boarding pass... We repeat for each boarding flight.

If the passengers have made the ticket payment via internet or call center, main credit card is required to be presentes during the boarding time – If a passenger bought a ticket online or by phone, he will have to present his credit card with which the payment was made to confirm its physical presence at the time of boarding. In practice, I have never met, but just in case I do not buy through a virtual credit card, but only pay with physical ones.

7. That's all, actually! Congratulations and happy flight!

Any questions? Ask in the comments!

Frequently Asked Questions

What to do with your luggage?

If you have checked baggage, you will have to drop it. As a rule, for this you need to stand in line with those who check in for the flight (even with boarding passes). And only some airports have a separate counter and even a self-service baggage check-in machine for such passengers. If you only have hand luggage, go straight to boarding.

I checked in for the flight, but I cannot print my boarding passes, instead of the print item there is Info.

There are a number of reasons why the service will not allow you to print your boarding pass. In such cases, you will be able to receive them during check-in at the counter, along with everyone.

I bought a ticket at a travel agency and online registration is not available to me. It's true?

Yes indeed. Travel agencies redeem places in “blocks”. You can only check in at the airport.

Can they ask me for the card with which I paid for the tickets?

Yes, but only if you bought directly from that airline's website.

Turkish Airlines flights can be purchased at the box office, but there is also a much more pleasant option - to book them online. This can be done on the website of the airline itself or using the services of an agency; the procedure will be equally fast. You do not need to go anywhere and stand in line - you just need to indicate in the search form the desired dates, the number of passengers and the points of departure / arrival.

Reservation

To book your favorite flight, you must carefully follow all the instructions, and a booking confirmation will be sent to your email. After that, it is enough to print it and present it at the airport - and no paperwork.
Of course, in certain cases, you cannot do without additional documents: for example, if you need a visa to enter the country. But booking via the Internet is in any case much more convenient and is popular with an increasing number of passengers.

You can only book a ticket online using a bank card, so it is recommended to check in advance whether your card is suitable for online transactions and whether it has enough funds. For example, Turkish Airlines only accept Visa and Master Cards for payment, and holders of German bank accounts have an additional option to pay using EDD.

registration

Check-in is possible both online and directly at the airport. Of course, online check-in is more convenient, as it opens in advance and saves you from standing in queues, but it is not available for all categories of passengers. For example, those who have checked baggage with them, or those who travel with children under two years of age, cannot use this function.

To check in at the airport, it is better to arrive in advance, especially if you have to drop off your luggage, so as not to rush and be in time for everything. Usually check-in at the airport starts two hours before the departure of the aircraft, and closes 30 minutes on domestic flights and 45 minutes on external flights.