Club turtas beach hotel 4 Alanya. Club Turtas Beach Hotel – Reviews. Entertainment at the hotel

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8,3

"All liked it"

  • . Rest
  • . Family with small children
  • . 13 night stay
  • . Sent from phone

Location, well thought out area.

Length of stay: October 2019

Russia

6 marks “helpful review”

8,8

Very good

  • . Rest
  • . Family with small children
  • . Sent from phone

Cleaning is lazy. Becomes more active only after motivation. Entering the sea and beach line in general, somehow unkempt. Small children are not very comfortable on such a beach.

Excellent hotel. Everything corresponds to the description and photographs. The staff is friendly, everything works as it should. The area is beautiful, it's nice to walk around. The sea is as always, but the sunset is not very good. It is comfortable to enter only from the pantone. The food is good, the choice is not very large, but everything is tasty. I recommend staying.

Length of stay: September 2019

Azerbaijan

2 marks “helpful review”

4,6

“The price does not match the requirements. »

  • . Rest
  • . Family with small children
  • . 5 nights stay
  • . Sent from phone

Reception workers. Very inattentive and rude! The reception is very small and therefore hot. It takes a long time to accommodate people.

Pools and restaurant services

Length of stay: August 2019

Russia

10 marks “helpful review”

Fabulous

  • . Rest
  • . Family with small children
  • . 8 nights stay
  • . Sent from phone

Disadvantage #1 - entry, and especially exit from the sea! Pebbles! Requires special shoes. Although there is a wonderfully equipped pier, for those who know how and are not afraid to swim, this is an excellent way out. 2. The hotel does not provide beach towels. We got out of the situation and bought bathhouses for a dollar.

Great hotel, I recommend it to everyone! We rested at the end of July with our family, in a triple room. The room is comfortable, not very big, but you don't need more sleep to get a good night's sleep. We came for the sun and sea, and not to dance in the room. The air conditioning worked, the shower too, the water was hot, what more do you need!? All inclusive! Meals: from 7 am to 12 midnight!!! Very decent breakfasts, although a little monotonous, but there was everything! 1. Boiled eggs, scrambled eggs, fried eggs and mixed scrambled eggs with vegetables and cheese were fried in front of you every morning. 2. Pancakes with a variety of jams, honey, sugar, for every taste. 3. Vegetables, there were enough of them at any time: cucumbers, delicious tomatoes, herbs, different types submissions. 4. All kinds of cheeses, olives, sausages, sausages, potatoes, rice. 5. Baking - will not leave anyone indifferent. 6. For children. Sweets, cereal with milk. In a word, a traditional Turkish breakfast. There is everything! Yes, I almost forgot about WATERMELON!!! this deliciousness is served all day long at all food service locations! Restaurant, bars by the pool, on the beach and at the reception. You can write a lot about lunch, dinner, dinner and late soup - but in short, that was all! And different fish, and lamb with veal, and chicken with turkey, grilled and stewed, boiled and baked, with vegetables and cereals. Everything is tasty, not salty, not spicy. And for those who like it spicy, there were plenty of sauces, pickles and hot peppers! Be sure to try Ayran, always fresh and very tasty. Animation!!! Many thanks to the hotel management for such a wonderful animation team. They didn’t let anyone get bored for a minute, and they didn’t impose themselves on anyone. If you don’t want to participate in the life of the hotel, no one will force you. Exercises, outdoor games on the beach and by the pool, aqua aerobics, darts. The evening shows are simply fantastic!!! Well done. Children's animation is also present, we did not have small children, but judging by the number of children who gathered at the mini-disco, everyone had fun and interesting, despite the difference in age and nationality.

Length of stay: July 2019

Russia

13 marks “helpful review”

9,2

“Ideal hotel for a holiday with small children! And they and their parents will have a rest)"

  • . Rest
  • . Family with small children
  • . 7 nights stay

Noisy room (near the highway) - wet floors in the toilet (shower was leaking) - wet floor on the balcony (1st floor) and constantly damp clothes on the dryer (due to watering the lawn) - meeting at the reception - absence of a doctor (only a nurse who does not know how to provide first aid)

Food + large green area + animation for children and adults + show programs + cleaning + water park (with children's slides) + miniclub + children's playground + sports + 1 line + own pier Always fresh and tasty dishes, many side dishes for kids: boiled rice, bulgur , pasta. Variety of vegetables and herbs. Turks Gods for cooking meat and eggplants! Every evening grill (kebab, lula, chicken, turkey, fish). They organize themed dinners. There are a lot of staff, a dirty plate or napkin will not stay on your table. Cleaners with brushes keep things clean! Especially if small children litter)) There is a lot of bottled water on site - refrigerators are everywhere. A variety of alcohol until 00. They pour 2 glasses into the hands of Russians, this rule does not apply to Europeans (they even gave bottles).... CHILDREN'S Animation is great! The children were delighted with the animator Biko! Kids club with themed days: pirate day, cookie making, face painting, etc. Darts tournaments and mini disco in the evening! They also gave ice cream to the children at 16:00) ADULT animation! It was a bomb! The most incendiary animator GIO! Provides sports, daytime entertainment, evening shows (every day) and disco! There were often guest artists at the Show: Turkish night, fire show (GIO - Megaman), Kenyan acrobats, magic tricks) You didn’t want to leave the hotel! Everything is there) Food by the way from 7:30 to 00! We always attended: morning exercises, water aerobics, volleyball, step aerobics. To keep yourself in shape)) The hotel area is large, there are many trees and flowers. There are many buildings and swimming pools.

Length of stay: May 2019

Such a different Turtash.
Hello! We vacationed in Turtash 2 times. The first time in August 2017, the second from 08/24/19 to 09/2/19. What can I say. Since we returned to this hotel, it is reasonable to believe that we liked everything the first time. Then we lived in building B overlooking the main pool. Since the animation is not there all the time, there were no problems with noise. The child slept peacefully during a quiet hour. The cleaning was excellent. In '17 we were from 12.08 to 22.08. This time from 24.08. Before the trip I read the reviews and was a little surprised when reading negative reviews. Well, since I was in Turtash, and I saw with my own eyes what was what, I closed my eyes. This time, I rested in a completely “different” Turtash. Let's start with check-in. We arrived at the hotel at 8.00. A lot has been written about Inga here and it is completely unclear why the hotel management still does not react to her behavior. I’m silent about her hospitality, maybe a person really can’t smile. She offered us to check in for $45 with a view of the sea or for free with a view of the road. Of course, she saw the information that we were there for the second time. She suggested we go look at the rooms. A room with a view of the road, or rather with noise, is simply a disaster (as the Turtash animators say). Despite the fact that the balcony is closed, the noise is such that you are not overlooking the road, but sleeping on the road. I can’t imagine how anyone can sleep there; the traffic there is very intense. Probably only if you are a Cancer lover. It was what they called the distant 5th Corps. A room with a view of the relaxation area and the sea, for $45, of course, immediately catches your eye. When Inge said that it’s not critical to check in right now, but that you can wait until 14, she received the answer - “I’ll check you in at 14, anyway, on the road,” and you won’t be able to change your room with us. There are no words. Well, sleeping with a 4-year-old child on the road is not an option, we paid $45 and received the keys. An hour later we were in the room. Well, unpleasant, but not critical. Our vacation is 10 days. We stayed in Turtash 4 day, and cleaning never saw it. I was shocked. We left the sea at 13, about 13-30, at 14 the child went to bed for a quiet hour and until 15-30-16. At this time, naturally, they hung up a “do not disturb” sign. In the morning they hung up a sign asking them to clean the room, but in vain As I wrote above, when I came to the room from the sea on the 4th day and didn’t see the cleaning, I was naturally surprised and decided to check with the reception why this was happening. “Very friendly” Inga answered me that it was. this building cleaning from 14 to 17 and, literally - they can’t clean your house if there is a “do not disturb” sign. They won't clean your place in the morning. That is, either cleaning or the child’s sleep - great! Since cleaning is done until 5 p.m., why can’t they clean from 4 to 5 p.m., then Inga told a new version that if all the rooms are cleaned, then the cleaning lady will not come to clean because of me alone, she already has a lot to do. To say that I am shocked would be an understatement. I just ran out of words. Inge said that if they don’t take it from us today, then I’ll wash the floor myself with a towel, shoot a video and post a review. To which Inga said that the cleaning lady would arrive at 15-40 at the latest. I went up to the guide Alina, asked her a question about this situation, she said that she would talk. On this day, at 15-40 we were cleaned. No matter how hard we try to wash the sand off the beach, it still rushes into the room. Cleaned the floor. Changed towels. In 10 days we were cleaned 2 times! I've never seen anything like this anywhere. Bed linen was not changed. The bedding, of course, is not critical, but still. Because we came to Turtash for the second time, we were given vinyl magnets. 🤦‍♀️. We met a family who were also visiting Turtash for the second time, they were also unpleasantly surprised at some points. But they were lucky with the cleaning; they cleaned it in the morning and the children slept peacefully. The guide also noted that several families have recently noted that the hotel has not changed for the better. She also said that we were very lucky that we were given the opportunity to choose a room, and not just placed on the road. 30-50 people arrive a day, during this period of time everything is put on stream. In 10 years of visiting Turkey, I have never seen anything like this. Further. Waiters. I also read that if you speak Russian, you will sit with a mountain of plates and no one will pay attention to you. Reading this, I was also surprised, because in 17 I didn’t notice anything like this. But this time the staff showed us this too. For 3 days we sat in approximately the same place and the waiter walked by. Nothing was cleaned up. This time there were a huge number of vacationers from Poland in the hotel, so there was increased attention. For those sitting nearby, everything was cleaned, wine and beer were brought, and everything like that. We decided to conduct an experiment, transfer to another “wing”. There was an excellent waiter there, if I spell his name correctly, it was Muslim Kaya. He cleaned everything perfectly, was on time everywhere, both. Offered wine and drinks. These are the ones who need to be encouraged! Please pay attention to the hotel management! The food is okay. The children are happy. As they wrote earlier, in the bar, if you speak Russian, then they pour drinks into a small glass for you, Fanta-Cola for Russian children into a disposable glass. It's different with someone who speaks other languages. Russians are not at a loss and come several times for alcohol. Although this is also not critical, it is somehow strange. I don’t really need a bar, but I also noticed this and “our people” loudly discuss it with the bartenders. In a nutshell, I visited 2 different Turtashi. The impression was not very good. Now I won’t recommend it to my friends, I won’t go again.
Now about the positives. The animation is simply amazing. The guys are so great! This is all right in Turtash. For both children and adults, the animation is excellent. The shows are just great!
The sea is very warm, but not always clean; you can see “bullheads” lying around on the beach. This is of course a minus for vacationers, they create this themselves, but apparently the beaches are not very clean either.
About the photo. If you speak Polish, then you will be offered a photo for $3 from 10-15 pieces per electronic medium, if you speak Russian, then $5 per photo on the medium and printed, and it’s not interesting that printing is not needed. This is true, for your information.
We went for warm sea, we received it, I was pleased with it.
I’m very surprised that the same hotel is so different. It's a pity that the changes are not for the better.

Main highlights: - Beach. Rough, prickly pebbles. The sea is even rougher. A large amount of smudge floats on the surface. They shaved the stones in the sea, several meters from the shore. On the first day, I cut my leg (to the point of blood) about what they shaved....More ▾ Main shortcomings:
- Beach. Rough, prickly pebbles. The sea is even rougher. A large amount of smudge floats on the surface. They shaved the stones in the sea, several meters from the shore. On the first day, I cut my leg (to the point of blood) about what they shaved.
- Impudent staff. When we settled in, they extorted pennies from us to put us in a room overlooking the sea (seaside), otherwise they would have to put us on the road side. The price of food is 20 dollars.
- Everything is busy. All places (both on the beach and in the swimming pools) must be filled with food (before 8:30), otherwise you will be homeless all day.
- Internet. The cat-free Internet is only in the hotel lobby and even worse. Outside the lobby, the Internet is only paid. And in building E (itself similar) there is no Internet at all, neither paid nor free.
- Bartenders drink water without cats. Take a glass that is about half filled with water, cover the water with your hand and add Coke or Sprite. It’s impossible to interrogate a sneaky piece of lemon or ice.

Minor shortcomings:
- Low acidity and organization of food ( all inclusive). Having sensed more. The hedgehog was not the same as it was not tasty, but it was just too much of a mess. The fruit has not arrived, the wine and beer are just bullshit, and the milk in the coffee maker must be diluted with water by at least half. One of the entrances to the restaurant was closed (bound with plastic clamps), which created a large accumulation of people at the other entrances. Hungry people were flocking to Persha Khvilini after the restaurant was opened, it was really unsafe to go there with a child. They could have been trampled.
- Low number of rooms. The plumbing was rotten, the doors to the shower and the doors to the balcony opened with ice, they were heavily rusted. The air conditioner stinks, it probably hasn't been cleaned in a while.
- I would like to place the waste dishes with shortages in the corridor. They stayed there like that until the end of our release - without cleaning up anything for a long time.
- About 17:00, the staff began to collect mattresses from the beds on the beaches and pools, although there were still a few more years before the sun set.
- Turn on the water taps at about 10:00 and run until lunchtime (until 13:00).
- In the children's pools (there are 2 pools with 40 cm of clay) the water itself is cold. In the evening the water does not warm up to a comfortable level. I don’t know why this is so. Children freeze very quickly near the water.
- There are a lot of paid hotels on the territory: trampoline - $2 for 10 minutes, orange juice (fresh) - $2, licorice cotton wool - $2 ... etc.
- From cat-free drinks - cola/fanta/sprite and Khimka ala Yuppі in vending machines with the inscription "100% natural juice/nectar"
- The neighbors' hotels are constantly shaking, to whom the music will squeal loudest. A lot of ancient Russian pop music like Shatunov, Kirkorov and “Hands Up”. Such enmity that I went to a rural disco in the late 90s. My psyche was completely out of whack.
- In the courtyard of building E, the stinks of the CITY (the stink of peppers growing there) and CHICKEN! With chickens and jocks! On the territory of the hotel on the first line, where the road itself is land

Pluses to Gothel (those that were worthy):
- The animators tried their best. Given the content of a passive public, the stench could actually gradually attract people to yoga, aqua aerobics, sweating and adventure. I didn’t go to my hotel every day so that the animators could organize whatever they wanted.
- The hotel staff knows the difference between Ukrainians and Russians. Ukrainian language is the fourth language in the hotel (along with English, German and Russian). They haven’t started speaking yet, but at the very least they say “good morning/afternoon/evening”. The animators have learned a number of Ukrainian phrases and know that Lviv, Odessa, Kiev and Kharkov are Ukrainian places, not Russian ones. For many rich people, the Ukrainian ensign hangs, along with the Russian, German and the ensign of the European Union.
- If you don’t stress too much and get busy on the beach and sea, then you can relax and relax in the pool for a day or two.
- From the hotel, take the minibus (number 50) Konakli-Alanya. Kintseva Zupinka - at the bazaar in Alanya. The fare is 1 euro, or 1 dollar, or 4 liri. The waters are welcoming, softening the skin, which runs along the route and feeds where you go. Know all the hotels on the route. Deliver and show. It’s a good opportunity to inexpensively get to normal stores with normal prices, walk around Alanya, take photos, and do some shopping. And just get to know their culture more closely.

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Being fans of Asia, we decided to relax in Turkey in a hotel of a similar level. We chose it based on reviews as usual. Therefore, we were prepared for the unpleasant moments that in fact exist. Upon arrival, I was greeted by a strange Russian-speaking woman with a Baltic accent, with a manic hatred of Russians (you can play a guard in a concentration camp without makeup in a movie). When you check in, you are informed that you are lucky and you will get the worst available room. Then, also without paying attention to you, they inform you that 55 dollars will help us get into a room with a sea view. At the moment of agreement and transfer of money, a light radiating goodness appears on her face, which disappears just as suddenly as the money in her pocket. The refrigerator in the room did not work, they came to look only on the 4th day (they reported that it wasFine. after all, the refrigerator is not plus 30) The room is tired, but not critical. The hotel has an excellent swimming pool and two puddles, one of which has good slides. Animators repeat the same daily program for two weeks. Hotel entertainment is tailored for children. Here you can safely leave them to trained people and forget them until nightfall. Entertainment in the evening for adults for two (((The save is the unlimited alcohol bar, where all the people flock. The Internet is only at the reception, in other places it is paid. The food is not as tasty as in Asia, but varied. The fruits are the cheapest and there is no choice. Experienced They said that the canteen here is the best of all the hotels in Kanakly (I don’t know, I don’t want to believe them). The sea is clean, but the entry is difficult due to the sharp stones, but there is a pier for a comfortable descent into the water. There are enough sunbeds for everyone, there was no need to borrow. The hotel is designed for the English and Germans, but there are a lot of Poles, Czechs, Ukrainians and Russians. If you are embarrassed by your compatriots, look here in comparison and the shame will disappear. “Tagil” is not all of course, but the majority. There is no entertainment outside the hotel in this location (((No changes - Asia is many times better. (personally for us)

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Date of stay: September 2019

Tip for choosing a room: 3-5 floors of the building with reception.

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Healthy

Good afternoon I want to write a review about “Heaven on Earth”. Really great place for family vacation, excellent, solid 4*. The only thing that slightly darkened our stay was that upon check-in we were given a room in a separate, strange building, the windows of which overlooked the roadway and the dog that lived right under the window barked terribly. After 2 days we were moved to a room in the main hotel building and we forgot about those unpleasant experiences. The staff at the hotel and restaurant are very friendly. When we checked into the room, the woman who cleans the rooms gave us a flower, hugged us and said something in Turkish, probably something good, and smiled. I really liked the guys from the animation, they entertained the people, invited them to aerobics, gymnastics, or other activities, verygreat, every day there is something new, the program is interesting and entertaining. I can’t help but say something pleasant about the hotel territory; in no place where we passed or stopped, I have not seen so much greenery on the territory!!! It's very beautiful and cool. The advantage of the Turtash hotel is that the beach is right there, you don’t need to go through underground passages or overpasses, it’s especially good for children who want to go to the pool, go to the slides, or come to the beach to see their parents... I will recommend this hotel to everyone and we will go again same way. Thank you very much for the positive emotions and pleasant impressions!!!

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Date of stay: October 2019Trip type: Family trip

Healthy

Dear Tatyana, first of all, we thank you for your wonderful review and for the vacation you spent with us! We were very glad to learn that you had a wonderful time with us, and you had positive emotions and impressions of our hotel - like “Heaven on Earth”! We were very pleased to know that you were satisfied with our green area, with various pools, slides, and of course the beach! We were also very pleased to learn that the work of all the staff of our hotel made a pleasant impression on you with its coherence and customer focus. Dear Tatyana, we will be glad to welcome you again to our hotel. With sunny greetings, your CLUB TURTAS BEACH HOTEL!

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The hotel is definitely not 4 stars. At the reception, the only person who was friendly was the guy who carried the suitcases, always smiling; the woman Inga was clearly not happy with the vacationers, she did not answer questions in a friendly manner (I can understand her, some people behaved arrogantly). There is very very little space in the lobby, there are always a lot of people, you don’t have to try to access the Internet (I think there are always a lot of tourists in this hotel, so something could be done with the Internet), the bar is self-service, there are 2 elevators and they are always busy. The rooms are very small, the “large” bed is less than 1.80 (my husband’s legs were hanging off), the bedding is already worn out and in some places singed, the blankets - well, I don’t know how many decades they are and are uncleaned. And more artificial flowers!!! I've never seen anything like this before. Samples include 3 ear sticks, 3 cotton pads and 2 hatsfor the shower (for 7 days), there is liquid soap at the sink, but not in the shower (just an empty container hanging), the brush is terrible, the smell is the same!!! The rooms were cleaned not bad. Beach towels 7 euros (deposit), with a very unfriendly employee. The food is delicious and thanks to the waiters and cooks!)) Cool slides! Opposite the Excursions hotel - cheaper than at the hotel (for example, 65 euros - Pamukkale from a tour operator, on excursions - $40), we went to Pamukkale - it’s worth it, but if they offer to stop at the “red waters” on the way, don’t agree, they exist, but we were taken to some private yard with 3 swimming pools (after the trip I looked on Google, these waters with swimming pools are located in the park), they also bought a “spa” in Excursions - they said for 2 hours (it was like this - 10 min. bathhouse, 5 min. hammam type, 5 min. foam massage, 10 minutes massage and 5 minutes mask... that's all) A little further from the Excursion there is a store with leather items and fur coats, and behind it there is a store with textiles (I will leave a photo below) and things, there is a seller there, I don’t remember, Kamil , something like this, in general, he will tell you everything and advise you, we bought bed linen there, he told us how to get to Alanya, where it is better to go and what to see, such a local Google :) Market in the center of Konakli - some sellers are friendly , they treat you to tea and sweets, but most of them are very, very unhappy that they crucified themselves in front of you (even if you don’t ask them anything), and you didn’t buy anything. I do not recommend the hotel

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Date of stay: September 2019Trip type: Romantic trip

Healthy

Response from Katja F, Halkla İlişkiler Müdürü, Turtas Club

Dear Oksana, first of all, we thank you for your feedback and for the holiday you spent with us. We are sincerely sorry that you were not able to fully enjoy your stay at our hotel and left us disappointed. However, in turn, we would like to clarify some points on our part. There are 2 guest service representatives working at the hotel from morning to evening, who would be happy to help you solve all your problems and difficulties, including those related to room service. But we are glad that the work of our cooks and waiters made a positive impression on you. Dear Oksana, we wish you all the best and sincerely hope that Turkey can still please you with a wonderful holiday.

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We vacationed in Turtas in August 2019. We have visited this hotel for the 3rd time and each time we are absolutely satisfied with our stay! 15 days simply flew by for us. Very good hotel, cozy rooms, friendly staff. Beautiful well-groomed green area of ​​the hotel. The food is very good, lunches and dinners are varied. There are always constant snacks throughout the day, so you won’t go hungry. There was a lot of fruit, I especially liked the watermelons and cherries. The bar and restaurant have friendly waiters who do everything with passion. The sea is super! Calm, there were small waves only once in 15 days. Entry into the sea is not entirely convenient, but this did not bother us. There is a pier. There are always free sunbeds. I would like to thank the Animation team. You won't get bored with them! GuysThey try very hard, the whole day is active. Lots of sports training per day, which is great for amateurs active rest. Show program in the evenings. We especially like shows where the animators themselves participate. You'll laugh heartily 😂. I would also like to thank the manager Elena. There were some questions before arriving at the hotel. She responded immediately and helped quickly resolve our situation. She gave us some valuable advice, for which I thank her very much. The hotel is also very suitable for vacationers with children. The children are busy with the animators all day long. There is a swimming pool with slides. And for the third time thanks to Turtas for another vacation! See you next year!

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