Air China flight rules. Air China Air China Air China

The online check-in service for flights of this airline is provided to all passengers who have purchased electronic tickets. The opportunity opens one day before the plane’s departure, the end depends on the destination and city. It should be taken into account that passengers must arrive at the airport in advance to undergo inspection.

The service is available only to passengers traveling with this airline, without connections on flights with partners.
Online check-in is available not only to single passengers, but also to groups of travelers.
If it is not possible to print your boarding pass, you can obtain one at special counters.

There are convenient terminal counters for automatic check-in at airports. Document processing is also available at regular counters.

A personal driver service is available to many destinations (available for first class travelers). You must order and pay for this service in advance when booking your ticket.

Professional medical care is available on board. If a passenger requires medical assistance, oxygen, etc., all flight conditions must be agreed upon in advance.

The company's standards require that the weight of each item checked in is no less than 2 kg and no more than 32 kg. These rules apply on all international flights of the airline. It is not recommended to include valuables, money and jewelry in your luggage - they must be taken on board. Bags checked in as luggage must have working locks and tags.

Depending on the class of flight, a passenger can take a certain amount of hand luggage on board:

no more than 8 kg for 1st class and business class travelers;
no more than 5 kg for those flying in economy class.

The company owns many vessels different levels comfort, designed to operate flights of various distances: Boeing 737-300/700/800, Boeing 747-400, Boeing 747-400 Combi, Boeing757-200, Boeing 767-300, Boeing 767-300 ER, Boeing 777-200, Boeing 777-200 (2 cabins) Airbus A319, Airbus A321, Airbus A320, Airbus A330-200 (283), Airbus A330-200 (251) and Airbus A340-300.

Entertainment is available on board during the flight - passengers are offered printed materials (about 12 types of publications), music and films. The films are presented in two languages; flight attendants will provide clarification to passengers. In addition to films, hundreds of music CDs and games are offered.

Meals on board are offered to all passengers, regardless of flight class. Passengers can also select the required menu type in advance by agreeing on the dishes with the airline administration. The Chinese airline also offers tea to all passengers - after all, the tea ceremony plays a vital role in the culture of this country.

Air China is the second largest aircraft fleet and the first largest Chinese airline owned by the country's government. Occupies a leading position as a domestic carrier of passengers and cargo. Operates flights to more than 240 destinations in 28 countries.

Basic information

The company's headquarters is located in Beijing: Jingxin Mansion, Dongsanhuan Bei Road, Beijing

Air China official website in Russian: https://www.airchina.ru/RU/RU/Home/?cid=BR-RU-RU-BrandExact:20180713:SEM:Google:RURU:000142

Telephones (for the Russian Federation): 00800-86-100-999 (free for landlines)

Staff

History of the airline

CA airline was established in 1988, according to a government decision. Until this time, all passenger transportation in the country was carried out within the framework of the activities of the Ministry civil aviation. Following the split, six separate airlines were formed, including Air China. The company received the status of the main international and transcontinental carrier. After the division of assets, all the ministry's existing long-haul aircraft were put into operation by Air China.

In 1994, the company abandoned government regulation and began autonomous operations. The prerequisites for this decision were successful cooperation with Lufthansa and an increase in equity capital through the establishment of an aircraft maintenance center - Ameco Beijing.

Since 2000, after merging with the national carrier China National Aviation, the company launched direct flights to London. In the period from 2001 to 2004, merger procedures were carried out with a number of leading companies in the country. This launched Air China into the international market.

Since 2010, a service for selling combined tickets was introduced. Passengers domestic destinations got the opportunity to use the ground transportation service by bus as part of the air ticket. The company became the first in China to launch the service wireless internet on board in 2011.

Today the company provides a full service cycle:

air transportation of passengers and cargo;
aircraft maintenance, repair and modernization;
terminal services;
other services related to organizing catering and providing in-flight services.

Check-in for flight

You can check in for a China Eastern airlines flight online on the company's official Russian-language website. To do this, go to the link: https://airchina.ru and follow these steps:

Enter your registration data in the window (ticket number, full name)
Select a flight from the list
Select the desired seat on the interactive interior map
Print your electronic boarding pass

Additional information: In the same section, you can cancel registration for a flight if necessary, and also print the ticket again in case of loss or changes.

Service during connections

For passengers with long docking At Beijing airport, Air China provides the opportunity to spend time in a comfortable lounge or hotel:

Capital Airport Hotel (Terminal 3);
Air China 71 lounge (Terminal 2, 4th floor)

Lounge Beijing

The service is available to passengers international flights, in which there is no internal segment. Transit time must be no less than 4 and no more than 24 hours.

To whom the service is not available:

holders of tickets whose number begins with 999;
passengers of codeshare flights;
unaccompanied minor passengers;
holders of tickets that were exchanged for miles.

The following amenities are provided:

comfortable place to relax;
free food and drinks;
free access to wireless Internet;
free access to shower;
20% discount on paid services in a hall or hotel.

Pay attention! You can order the service on the company's official website. To do this, switch to English language and go to the Self Service menu item.

Baggage rules

Standard dimensions of checked baggage: no more than 32 kg, dimensions - 100x60x40cm, including handles and wheels. At the same time, for each additional kilogram above the norm, you will have to pay an additional 1.5% of the cost of a one-way flight.

The dimensions and weight of luggage that can be taken into the cabin differ depending on the ticket class:

economy class - 1 piece up to 24 kg;
business class - 2 seats up to 32 kg.

Additional information! Passengers participating in the PhoenixMiles program and holders of Liftime Platinum, Gold or Silver cards are also entitled to a second piece of baggage up to 32 kg.

Information on the carriage of non-standard baggage is available at the link https://airchina.ru/RU/RU/info/checked-baggage/special-baggage-fees.html on the official website in Russian.

The following categories of oversized baggage are provided free of charge:

auxiliary equipment for passengers with disabilities;
folding cribs, strollers, cradles for children;
cremated remains.

Meals on board

Meals on short flights

Catering on board meets high standards for passengers of all categories. The differences in service between first, business and economy classes lie in the assortment and presentation.

Important! Meals are provided on flights lasting 1.5 hours or more. There is a three-course meal system on board, in which passengers are offered meals corresponding to meal times.

Food for business cash desk

The diet consists of best dishes Chinese cuisine, delicacies from around the world, drinks and desserts, various types of wine. A continental breakfast with fruits and pastries is served in the morning. For lunch and dinner, you can choose from three courses, which are complemented by appetizers, bread, butter, salad, dessert, cheese and fruit.

Economy class meals

Passengers are offered a balanced diet of fresh and healthy products, including delicacies from Chinese and other world cuisines. For breakfast - hot oatmeal. The lunch and evening menu consists of several dishes to choose from: rice, noodles, seafood. Meals on short flights include a pie, sandwich or hamburger. If desired, you can supplement your meal with fruit or yogurt.

Economy food

Traveling with children

There are no special entertainment options for children on board Air China aircraft. Passengers with small children can order a free baby cot (for a height of no more than 75 cm and a weight of up to 10 kg). To do this, contact the ticket sales point:

at least 72 hours in advance for flights to Sao Paulo;
at least 48 hours in advance for other flights.

Important! Special food is provided for infants: meat, vegetables, fruits, mixtures, vegetable or fruit purees, desserts. Food for older children includes favorite children's dishes, with limited amounts of salt, sugar and spices.

Aircraft fleet

According to data from the carrier's official website, aircraft fleet are:

Airbus 319 - 33 units;
Airbus 320 - 45 units;
Airbus 321 - 59 units;
Airbus 330 - 57 units;
Boeing 737 - 21 units;
Boeing 747 - 3 units;
Boeing 777 - 4 units;
Boeing 787 - 8 units.

Air China has three business jets at its disposal: Gulfstream (2 units) and Bombardier Learjet 45 (1 unit). The average age of the aircraft is 6 to 7 years.

In the business class cabin

Base airport

The airline's main hub is Beijing International Airport. It is a key facility in the country's civil aviation as a whole and the base airport for Air China. The company serves more than 120 destinations. The airport terminal is located within the city, 20 km from the center. The complex is formed by three terminals and three runways. About 1,100 flights are served daily.

Types of tariffs

The airline's rules provide for three types of fares:

first class - maximum comfort during flight and terminal services. Luxurious conditions, varied menu, additional services;
business class - increased level of comfort, wide range of services, access to a large selection of food and drinks, accelerated check-in;
economy class - basic services, baggage restrictions, inflexible conditions for return and exchange of tickets.

In the first class cabin

Flight Destinations

The airline's route network covers the following destinations:

China;
Asia;
Middle East;
Western Europe;
North and South America.

Most flights operate from the base airport. There are direct flights from Beijing to Moscow (Sheremetyevo), Omsk (Koltsovo), St. Petersburg (Pulkovo). Air China is gradually expanding its international presence.

Bonus program

Passengers on Air China flights have the opportunity to become members of the PhoenixMiles Club. The program is designed for regular users and allows you to earn points (miles) for each flight taken. Accumulated points are exchanged for tickets or services from the airline. The number of points corresponds to how many miles the plane travels during the flight. In addition to the airline’s own flights, the program also includes partner routes: Dilian Airlines, Shenzhen Airlines, Tibet Airlines and others.

Phoenix Miles club logo

Promotions and discounts

China's largest airline, Air China, plays an important role in the development of passenger transportation. Internal, international flights, connecting China with all continents.

AIR CHINA - ranks second among Chinese airlines and at the same time is the only one that is allowed to use national flag. In addition, it is this company that provides aviation services to the President of the People's Republic of China and government officials of both China and other countries arriving on business visits to China. This fact undoubtedly speaks of the special status of the airline as state air carrier.

The AIR CHINA company dates back to 1988. It appeared as a result of the division of all civil aviation in the state into independent airlines. Already in the first year of operation, the company's profit exceeded $100 million. In 1994, the policy of abolishing state regulation made it possible to attract foreign investment in the development of the company, as a result of which the cash flow exceeded $1 billion.

Over the next years, the company absorbed several smaller airlines, thereby increasing its fleet and significantly expanding its flight geography.

In 2007, AIR CHINA became part of the largest airline alliance.

The main base of AIR CHINA in China is located in Beijing, and in Moscow this place is Sheremetyevo Airport.

The airline's fleet is quite diverse and consists of several aircraft models. These are Boeing 777, Boeing 747, Airbus A340, and many others. Each aircraft is equipped with a modern security system.

This is not the first year that China has been favorite place tourists from all over the world. Cities such as Beijing, Guangzhou and Shanghai are considered among the most popular destinations. It is in these cities, as well as in the surrounding provinces, that tourists can enjoy the most beautiful places country and get to know its attractions. AIR CHINA will provide everyone with this opportunity at affordable prices.

The high level of service on board the airline's aircraft will only enhance your vacation. On the official website of the company you can make virtual tour throughout the cabin of any aircraft and know in advance exactly what you are paying money for.

Like most other airlines, AIR CHINA offers its regular customers take part in the Phoenix Miles loyalty program, where everyone can, having accumulated the appropriate number of bonuses, exchange them for a ticket or a favorite service.

Basic data of AIR CHINA:

Airline country: China.
National Aviation Company of China, network of routes abroad and domestically.
Year of AK appearance: 1988.

Airline codes:

IATA airline code: CA.
ICAO airline code: CCA.

The airline is a member of the alliance: Star Alliance.

Air China. Official website: www.airchina.com.cn.

Contact details:

The airline's main airports are Chengdu Shuangliu, Beijing Capital, Shanghai Pudong.
The airline's postal address is: China, 100621, Beijing, Capital International Airport.
The airline's landline phone number is +86108448888.
Airline fax: +861061462888.
Airline email address: [email protected].
Postal address Russian representative office airlines: st. Novoslobodskaya, 4/11, 2nd floor, Moscow. 127055, Russia.
Landline phone number of the Russian representative office of the airline: +74952923387, +74952925440.
Fax office in Russia: +74952925136.
Domestic airline flights: Baotou, Bangda, Wenzhou, Wanxian, Guangzhou, Golmud, Guiyang, Guilin, Dalian, Dayong, Yibin, Datong, Kunming, Yinchuan, Linyi, Lanzhou, Luhsi, Linjiang, Lhasa, Luzhou, Nanjing, Mianyang, Nantong, Nanning, Ningguo, Nanchang, Penghuadao, Beijing, Xi'an, Sanya, Xiamen, Xichang, Xianfan, Xianning, Tongliao, Taiyuan, Urumqi, Tianjin, Fuzhou, Wuhan, Hailar, Haikou, Harbin, Hangzhou, Hefei, Hohhot, Jinan, Ji'an, Changzhou, Qingdao, Changsha, Changchun, Chongqing, Zhengzhou, Shanghai, Chengdu, Shilinhot, Shantou, Shenzhen, Shenyang, Yuncheng, Yunjinghong, Yanji, Yantai.
Airlines flights to CIS countries: Ekaterinburg, Moscow
International flights of the airline: Vancouver, Bangkok, Vienna, Washington, Jakarta, Hong Kong, Dubai, Doha, Copenhagen, Karachi, Kuwait, Los Angeles, Kuala Lumpur, London, Melbourne, Macau, Munich, Milan, New York, Nagoya, Osaka, Nuremberg, Busan, Paris, San Francisco, Rome, Seoul, Sendai, Singapore, Sydney, Stockholm, Istanbul, Daegu, Tokyo, Frankfurt, Ulaanbaatar, Helsinki, Fukuoka, Chicago, Hiroshima, Yangon.
The airline owns the following types of aircraft:

Airline Air China is the national carrier of China. The company's headquarters and its base airport, Capital International Airport, are located in Beijing. Main transport hubs Air China are also international airport Shuangliu in Chengdu and Pudong International Airport in Shanghai.

Only Air China aircraft are allowed to display the national flag of China, and the company logo is represented by the abbreviation VIP, depicted as a phoenix on the tail of the aircraft. And it is the airliners of this company that fly the President of China and other officials of the country.

Successful start for Air China

At the end of 1987, the Chinese government decided to disband the Chinese Ministry of Civil Aviation, resulting in the creation of six airlines, Air China, China Eastern, China Southern, China Northern, China Southwest and China Northwest. Air China inherited international and intercontinental routes and long-haul and medium-haul aircraft suitable for servicing such flights.

Air China began flying on July 1, 1988 and immediately became the country's main air carrier. Serving more than 60 domestic and international flights, the company was able to generate huge profits. The next year after its birth, Air China jointly founded the Ameco enterprise in Beijing for the maintenance of Boeing aircraft at the disposal of the Chinese carrier.

Working on your reputation

In the early 90s of the twentieth century, the Ministry of Civil Aviation of China set a course to raise the ratings of airlines whose reputation was tarnished by delays, flight cancellations and poor service during flights. To improve the situation, the Ministry developed an incentive program, under which Air China hired consultants from, known for its highly qualified personnel, and leased several Russian aircraft with pilots for flights on some routes.

Air China after deregulation of Chinese aviation

In 1994, the Chinese government decided to deregulate aviation, which led to foreign investment in airports and greatly simplified the import of aircraft. For Air China, this measure allowed it to expand its fleet, as well as increase passenger traffic and profits. However, competition has also become fiercer. Airlines from the Middle Kingdom have more than once had to enter into competition with such European airlines giants, like , whose plans included increasing the frequency of flights to Beijing. But the country's national carrier has withstood the competition with dignity every time, thereby strengthening its leading position.

IN further development Air China can highlight two main points: the absorption of several small airlines and entry into the European and Hong Kong stock markets. In 2007, the air carrier became a member of a major international alliance. Thanks to this, Air China customers have the opportunity to use the services of global carriers included in the alliance.

Ahead of the competition

In 2010, Air China was the first in its country to launch the sale of combined tickets. Such tickets entitle domestic passengers to bus transportation services in nearby cities and back. In 2011, the Chinese carrier again beat its closest competitors by being the first to provide wireless Internet access services on its flights.

Modern Air China

For its activities, Air China has repeatedly received prestigious prizes and awards. Today the company’s work is carried out in 4 areas:

Transportation of passengers and cargo;

Ground services: registration, boarding, VIP lounge services, hotel services, transit services and others;

Aircraft repair, maintenance and modernization;

Catering and services related to the airline's activities.