Airlines by rating. The best airlines in the world. ✅ Assessment issued by the SKYTRAX agency

Choosing an airline is an important and responsible matter - because it determines how safe and comfortable the upcoming flight will be. This article will help you decide on the choice of air carrier.

top 10

The national airline of Qatar has been confidently holding its position for several years now. In addition to the absolute leadership in the world - it is also 1st place in the Middle East region - as well as the best first class lounges increased comfort, the best business class. The company serves 150 destinations all over the world.

This airline is recognized as the best in Asia. Travelers highly appreciated the first-class service, comfort, and safety.

The price level of this Japanese airline is at the level of European ones, and the service and flights are of a higher quality. Among the advantages, reviews often mention punctuality and extremely rare flight delays.

Every day it makes routes on 6 continents, to 62 countries, to 101 destinations. The aircraft fleet is constantly updated. The largest and fastest growing airline in the UAE.

Hong Kong. In the rating, despite reviews of flight delays. Perhaps thanks to the pilots who are professionals in their field - soft, confident, almost imperceptible landing, smooth flight - as well as attentive to passengers and smiling flight attendants.

The specialty of the Taiwanese air carrier is a huge selection of themed products that can be purchased directly on board.

This is not the first year that the German company has been on the list of the best. A flexible bonus accumulation system, punctuality, comfortable spacious cabins, and polite service are the main advantages of this air carrier.

UAE. The airline set out to pleasantly surprise its passengers with oriental hospitality - and they are doing a good job of it.

These Chinese airlines are characterized by rapid growth, high rates of development and progress.

Award for the best onboard staff.

If you choose among Russian companies, then give preference to Aeroflot. Although our company is not included in the top ten, it occupies a good position in the official ranking.

Watch the video: 10 most safe airlines in the world

Airlines of China (Top 5)

This is not the first year that the company has been a leader in its homeland, and recently took pride of place in the global top. It is the largest air carrier operating charter and business flights, cargo transportation, operating on all lines and distances. Many employees have VO. Managers of the organization see the main goal in creating the most pleasant conditions for each passenger. The company is actively growing and developing, becoming better every year.

1. Air China

A rapidly growing state-owned company.

1. China Southern Airlines

Leader in the number of transportations; largest airline group in China. Most flights within the country are carried out by aircraft of this particular company, connecting large and small cities, provinces and business centers.

1. China Eastern Airlines

Most routes are connected to Shanghai.

1. China Northern Airlines

One of the oldest companies with extensive experience.

HA airliners fly from China to Russia (to Moscow, St. Petersburg and Irkutsk).

Which airline is better to fly with?

The most popular destinations.

To Turkey

Unanimously recognized leaders are companies with regular flights and Turkish Airlines.

Except them, good feedback have: , Onur Air, Russia.

In 2017, the domestic airline Pobeda began flying to Antalya. When ordering a ticket a couple of months before the flight, the price is 1000 rubles.

Prices for regular flights are higher than for charter flights - but regular flights are more reliable and proven.

To Thailand

According to Runet users, the best conditions are with Thai Airlines.

Direct flights from Russia are operated by Thai Airlines, Aeroflot,. The rest fly with transfers.

Air Asia- a fairly well-known low-cost regional carrier, this is a whole group of different airlines. It is popular, has good reviews - but there is one “but”: flights are often postponed and cancelled, everything must be approved in advance.

Bangkok Air- for those who value luxury and expect the highest level of comfort. Expectations are fully met.

They also have connecting flights to Bangkok.

For those who live near the state. border, it is more convenient to get to Thailand by Chinese, European or Kazakh airlines.

The best in Kazakhstan - Air Astana. Among the hundred best companies in the world, quite a few rave reviews, one of the top in the CIS.

To Greece

Excellent reviews from the company Aegean Airlines. Especially suitable for those traveling with children. Helpful staff and spacious, clean interior. Simple and straightforward ordering of tickets on the website, regular flights to Athens and Thessaloniki.

There are also regular flights to Crete, Rhodes and Thessaloniki. Aeroflot- but only during the season - the rest of the time there are direct flights to Athens.

Astra- the most economical option, but much less comfortable. The planes are cramped, which is very inconvenient for passengers with small children, as well as tall and overweight people. Positive ratings also from.

Most charter flights are operated by Greek airlines, many of which have few planes on staff, and if one plane breaks down the flight can be cancelled. This does not happen rarely, and it must be kept in mind.

To Malaysia

Unfortunately, it is impossible to get to Malaysia directly from Russia. You will have to resort to the services of European, Asian and Middle Eastern airlines. These are the above-mentioned Qatari, Arabic, Kazakhstani, and Singaporean airlines.

In addition to already well-known airlines, we can name:

• Australian company Jetstar;
• Silk Air, known in the Southeast region;
• Batavia Air, specializing in flights within the region;
• Filipino Gebu Pacific Air And Zest Air;
• Malaysian airlines Firefly And Malindo Air.

Flights to Malaysia are operated by many companies from the “black list”, whose planes have crashed more than once. In addition to those already mentioned in the list of the worst, these are Orient Thai And One-Tho-Go.

Turkish airlines (Top 5)

1. Pegasus

It is very popular all over the world. It is developing at a fast pace. A definite plus - favorable prices. He is punctual. Routes to 97 destinations. Young air fleet,

1. Turkish Airlines

The largest air carrier in the world and in Europe (3rd place), very well known and long loved in Russia. It flies to 200 destinations on 6 continents and has a huge fleet. There are practically no outdated aircraft models. This is a permanent member of the top ratings that has stood the test of time.

1. Onur Air

A young, but already proven airline on the positive side. Operates regular and charter flights. The company employs highly qualified employees who provide security and service at a decent level. In addition, ticket prices are significantly lower than other companies operating at the same level.

1. SunExpress

Good a budget option, flying along the most popular tourist routes.

1. Atlas Global

Quite a large air carrier. Operates flights throughout Russia, Europe and the CIS.

Best European Airline

Voted the best European airline, according to travelers.

Our domestic company was awarded in 4 categories - for the best business class, premium economy class, first place in Russia and in Europe. Passengers from different countries give a lot of praise about Aeroflot. In China, the company is recognized as the most beloved foreign company; the British agency Skytrax awarded the company 4 stars; Aeroflot was given five stars by the APEX passenger association from the USA.

Aeroflot confidently takes 1st position in categories such as ticket price, check-in, comfort and service.

Worst Airlines (Top 5)

They were assessed based on the criteria of flight comfort, cabin cleanliness, and staff competence.

1. Turkmenistan Airlines

1. Sudan Airways

Only works in Africa and the Middle East region. Received the lowest marks on all points, with the exception of seat comfort. Therefore in 2nd place.

1. Ukraine International Airlines

Despite good reviews on thematic forums, it takes 3rd place due to low scores in other evaluation categories.

1. Uzbekistan Airways

Repeated accidents with casualties and a poorly organized registration process.

1. Air Koryo

The only North Korean airlines. Travelers do not like the musical accompaniment in the form of marches and the quality of food.

Worst airlines for safety

Here is a list of those whose planes are in poor condition, have frequent accidents, pilots and staff were suspected of using drugs and alcohol, who do not comply international requirements for security reasons, or if airplane hijackings and other criminal acts were committed.

1. Nepal Airlines

A huge number of disasters with a tragic end. Not professional pilots and outdated equipment.

1. Lion Air

Also a lot of collisions. The pilots and crew used drugs. It has a preference for accepting payment in cash; 2 days before departure it stops accepting plastic cards.

1. Batrik Air

Subsidiary of Lion Air. Flights over the EU are prohibited. There are known cases of technical problems during flights.

1. Citilink

Another Indonesian company. It operates mainly domestic routes; visiting the space above Europe is prohibited.

1. KalStar Avlation

The airliners of these airlines did not pass quality and safety controls.

The choice of airlines in the world is quite diverse, and everyone can choose suitable option according to your taste and budget - and most importantly, choose the best one from those offered by various air transportation agencies on the RuNet.

Charter flights are a convenient alternative for tourist trip abroad. Charter companies typically sell airline tickets travel agencies, which include the cost of the flight in the ticket price. One of the advantages of charters is a fast non-stop flight and convenient departure times. To choose the optimal carrier, the flight with which will be comfortable and safe, you should identify the best charter airlines in Russia.

In various sources you can find a number of ratings, where airlines are ranked in accordance with a set of certain parameters. Don’t worry and think that the seats in them have been bought by large carriers. Today, everyone can leave their review on many sites and rate the company’s work. Based on the responses received and statistical data, ratings are formed, the results of which can be trusted.

Rating data usually covers a period of one year, but if necessary, you can enter any time range during which you need to find out the points of interest to you in the activities of a particular airline.

Best charter Azur company Air

Typically, important criteria are flight safety, absence of flight delays or disruptions, level of service and number of flights to popular tourist destinations. This article reflects the performance of charter airlines based on recent data.

Charter airlines in Russia

First, let's look at all charter airlines in Russia, the list of which includes the following international carriers:

1. Azur Air;
2. I Fly;
3. Gazpromavia;
4. "Grozny-Avia";
5. "Izhavia";
6. "Icarus" (Pegas Fly);
7. "Metrojet";
8. Red Wings;
9. Royal Flight;
10. "North wind";
11. Severstal;
12. "Taimyr" (Nordstar);
13. "Yakutia".

The companies that specialize in domestic flights are Cosmos, Lukoil-Avia, Kostroma Air Enterprise, Tulpar Air and Center-South. Meridian and RusJet companies provide business class charter flights.

Many airlines combine scheduled and charter flights or create special divisions for this type of flight. The choice of carrier, as you can see, is very wide, but it is worth focusing on the city from which each of them operates flights.

List of the best representatives of charter companies

The rating of Russian charter airlines may include many lists depending on the selected parameters. The most complete rating, taking into account the totality of the data obtained, includes the three best representatives of this segment.

The first one is I Fly. The company operates flights to popular resort towns. The largest number of flights is carried out to the south of Russia. The fleet includes four aircraft. The reasons for positive customer reviews are punctuality and reasonable prices.

Salon Airbus aircraft I Fly A330-300

The Royal Flight company operates flights from Moscow to various tourist destinations, the number of which includes up to forty routes. The carrier works closely with the travel agency Coral Travel. Azur Air is famous for its high passenger traffic: the company serves approximately two million passengers per year. One of the company's most frequent partners in the tourism sector is the company Anex Tour. This list covers only three leading positions in an extensive list of offers from various airlines. That doesn't mean other companies aren't worth considering.

December 15th, 2016 , 09:58 am

The results, in general, are not surprising - VIM-Avia, Yamal, Nordstar With Ural Airlines among the worst S7 And Russia hanging out in the middle, and Aeroflot above them all, but still not the best.
AviaPort experts made several flights over short, medium and long distances. The tickets were purchased incognito, meaning the airlines did not know they were being assessed. Each flight was studied according to 145 parameters, including the time it took to reach the call center, the quality of food on board, and even the availability of wi-fi. The convenience of procedures related to purchasing a ticket, checking in for a flight and managing reservations through airline websites and their mobile applications was separately assessed.
12 were selected for the study Russian airlines performing regular flights on main routes. In addition, the rating included eight foreign carriers operating flights to Russia, which made it possible to assess how competitive domestic companies are in terms of the level of service on international routes.
And here are the results:

From 1 to 2.5 stars

Experts rated it just one star out of five VIM-avia, which already did not enjoy a positive reputation due to frequent flight delays. We ended up here Yamal, NordStar And Belavia. They turned out to be only half a star better Ural Airlines. Rated two stars Yakutia. Well, exactly in the middle of the list, with a rating of 2.5 stars, were UTair, Red Wings And " Nordavia. In general, nothing unexpected, these are economy class companies with low ticket prices.

"The main complaints that arose against carriers were frequent staff errors, for example, a long response time to the flight attendant call button, the impoliteness of flight attendants and even the lack of toilet paper. In addition, in the economy segment, the seats are arranged with the maximum density allowed by the manufacturer; food on board is not always edible. There is a certain calorie standard recommended since Soviet times, economy companies try to achieve it with the help of buttered buns, and in more high class Meals include fruits and vegetables", comments Oleg Panteleev, executive director of the AviaPort agency that compiled the ratings. The experts also did not like the information support - the convenience of the company’s websites and applications.

From 3 to 5 stars

Earned three points Russia, AZAL And LOT, fell just short of four stars S7. Aeroflot received four points - this is the maximum score among domestic companies, on the same line with him Air France, his daughter KLM And Lufthansa. They get five minus Turkish Airlines. Well, the only luxury company is recognized Emirates- Five Stars. The parameters that distinguish premium carriers are the impeccable work of the staff, a wide range of entertainment on board (movies and games), as well as a comfortable distance between the seats.

At the same time, the price of tickets for rating leaders and outsiders may be identical (in their price segment). That is, carriers from one star to 2.5 and more expensive ones – from three to five – compete in price. For example, fly to Dubai from Moscow with a three-star AZAL now more expensive than four-star Aeroflot and even five-star Emirates. And, for example, it’s cheaper to fly to Novosibirsk from the capital with a “2.5-star” UTair or "3.5 stars" S7, how Ural Airlines , which rated only 1.5 stars.

All results:

What, first of all, does a passenger want to receive from an air carrier? This is comfort, reliability and safety. Also, he will not refuse an acceptable level of service and, of course, will not be against the punctuality of the company’s employees: it is unlikely that any of us will like long flight delays.

Based on these requests from airline customers, we have compiled a rating of the best Russian airlines, which is based on the expert assessment of several independent consulting agencies and the opinions of passengers who have already used the services of carriers.

TOP 10: Best airlines in Russia rating for 2018-2019

To make the rating more truthful and comprehensive, we used mixed statistics in the article. Firstly, this is a direct survey of clients, and secondly, an assessment by experts. Employees of some consulting agencies, under the guise of “secret passengers”, personal experience checked the level of service: the cost of tickets, the quality of food on board the plane, the general level of service and the time of delays during flights (if any). We summarized the total rating in the “General Rating” column of our table.

10th place. "Nordavia"

Regional carrier, with its main base in Arkhangelsk. Specializes in domestic transportation Russian Federation, but there is also overseas flights- to Norway. Due to weather conditions, in winter the number of flights is significantly less than in summer. Aircraft fleet quite “old”, domestic aircraft are used to service close regional flights: AN-24

🛫 Where are the routes?

In 14 of the largest Russian regional centers, also in Troms (Norway).

Departure without delay: 2.63

Food quality: 3.16

On-board service level: 3.53

9th place. Red Wings Airlines

The company is one of the fifteen largest air carriers in Russia. It has been on the market for eighteen years, in 2009 it went through a rebranding, after which it is known under its current name. It is considered one of the main tourist charter carriers. Most of the aircraft fleet is domestic aircraft.

🛫 Where are the routes?

Overseas charter flights on the most popular tourist routes from Moscow, St. Petersburg and several more regional centers.

✅ Assessment issued by the SKYTRAX agency

Departure without delay: 3, 08

Food quality: 3.2

On-board service level: 3.5

8th place. Nordwind Airlines

Another charter passenger carrier offering charter flights to Europe, Mediterranean countries, as well as Asian countries. The aircraft fleet is based in Moscow and consists of 24 Airbus aircraft, Boeing. It is actively updating and purchasing new aircraft, some of which were purchased this year.

🛫 Where are the routes?

Along tourist routes from Moscow: Europe, India, Thailand, countries of the Arabian Peninsula, Egypt.

✅ Assessment issued by the SKYTRAX agency

Departure without delay: 3.46

Food quality: 2.97

On-board service level: 3.65

7th place. "Utair"

A company with partial foreign capital, specializing in air and helicopter transportation. The main home ports are in Tyumen and Moscow. It operates not only charter flights, but also regular flights: every day the company's aircraft make about three hundred flights. Over the past two years, its aircraft have carried more than 17 million passengers.

🛫 Where are the routes?

Domestic regional flights, foreign flights on tourist routes to countries in Europe, Africa, Asia.

✅ Assessment issued by the SKYTRAX agency

Departure without delay: 3.32

Food quality: 3.18

On-board service level: 3.83

6th place. "Metrojet"

The main activity of the air carrier is charter flights on most tourist routes countries of Europe. Since 2012, he has been working closely with a large German travel company Therefore, some of the airliner flights are carried out under the TUI brand.

🛫 Where are the routes?

EU countries (Spain, France, Italy, Bulgaria, Austria), also to Egypt and Turkey.

✅ Assessment issued by the SKYTRAX agency

Departure without delay: 3.88

Food quality: 3.69

On-board service level: 4.07

5th place. Aeroflot

The largest air carrier in Russia. The fleet consists of almost 200 aircraft, which includes aircraft of both domestic and foreign production. It is updated regularly and the average age of aircraft is 4.3 years. Routes are laid to 51 countries of the world. The attitude of clients is quite negative, although, according to many consulting companies, the level of service is acceptable.

🛫 Where are the routes?

Internal regional routes to all regional centers, all European countries, most Asian countries, some countries in Africa and America.

✅ Assessment issued by the SKYTRAX agency

Four stars is a very good indicator

Departure without delay: 3.72

Food quality: 3.83

On-board service level: 3.89

The SKYTRAX rating is an objective assessment of airline services from a private, independent British company. Five-point rating - from one to five stars. Among hundreds of global companies, only a few have currently received 5 stars.

4th place. "S7 Airlines"

The former name of the company is Siberia, and is engaged in regular and charter transportation within Russia; its aircraft also carry out regular international flights: routes are laid to 26 countries around the world. Over the past few years, it has carried more than 10 million passengers annually. The fleet consists of 70 aircraft, the average age of the aircraft is 10 years.

🛫 Where are the routes?

European countries, neighboring countries, Egypt, Türkiye, Asian countries (China, Japan, South Korea)

✅ Assessment issued by the SKYTRAX agency

Departure without delay: 3.89

Food quality: 3.64

On-board service level: 3.92

3rd place. "Russia"

A subsidiary of Aeroflot, based in St. Petersburg, from where most of the carrier’s aircraft depart. Carries about 5 million passengers annually. Organized domestic flights throughout the country, there are also regular flights to European countries. The fleet consists of 62 aircraft, the average age is 13 years.

🛫 Where are the routes?

European countries (France, Germany), domestic flights to most regional centers of the country.

✅ Assessment issued by the SKYTRAX agency

Departure without delay: 4.02

Food quality: 3.46

On-board service level: 4.01

2nd place. "Yamal"

West Siberian air carrier with a fairly large fleet of 60 aircraft. The main place of registration is Salekhard, the average age of the aircraft is 11 years. Operates on 42 routes, most of which are domestic. Also engaged charter flights to European and Mediterranean countries.

🛫 Where are the routes?

Regional centers of Russia, neighboring countries, Europe, UAE, Bangkok.

✅ Assessment issued by the SKYTRAX agency

Departure without delay: 3.88

Food quality: 4.02

On-board service level: 4.16

1 place. "I-Fly"

The best charter carrier today according to passengers and experts. The aircraft fleet's home port is Moscow. The main field of activity is charter transportation on foreign tourist routes. Cooperates with the travel company “TEZ-Tour”.

🛫 Where are the routes?

Mediterranean countries, Spain, UAE, Asian countries (China, Thailand)

✅ Assessment issued by the SKYTRAX agency

Departure without delay: 4.19

Food quality: 3.81

On-board service level: 4.06

Which airline is best to use?

The final choice depends on your preferences. For example, if safety is your primary concern, then try to choose companies that use new airliners. Conditionally, any aircraft with an age of up to 12 years can be considered such (after this period they must undergo mandatory overhaul). Also, do not forget that the smaller the company, the less its financial turnover, therefore, the maintenance costs air assets they spend less. Additionally, before making your final choice, do not be lazy and look at the statistics of accidents and incidents for the airline: this data can be found on many publicly available Internet resources.

Not so long ago, the majority of domestic travelers preferred the services of Aeroflot. Today, many other airlines operate on the territory of our state. They service regular and charter flights. Let's look at the List of safe airlines that organize charters, which will be presented later in the material.

Azure Air

Orenair

The Orenburg Airlines company (Orenair) is part of the Aeroflot corporation. The carrier's aircraft mainly operate regular flights in the middle of the country. Passengers are delivered less frequently across Russia on charter flights. The company is known as one of the largest domestic carriers, moving cargo to countries in Europe, Africa and Asia.

Transaero

The company has the status of the second largest domestic carrier after Aeroflot Corporation. The organization has such famous passenger airliners, like the Boeing 737 and Boeing 747. The company's fleet also includes fast, smaller aircraft that provide charter flights.

UTair

The carrier has the status of one of the most budget-friendly domestic companies that organizes regular and charter flights. Besides passenger transportation, airlines transport cargo by helicopter. The company's aircraft are reliable. The carrier is able to offer passengers tickets at a really low price.

However, there is also quite a lot negative reviews passengers about UTair airlines. The company's clients are most often not satisfied with the change of aircraft, which can occur without warning. Thus, when purchasing a ticket for a seat in business class, passengers often end up being placed on a completely different aircraft in a class an order of magnitude lower.

Bottom line

So we have reviewed the list of the most reliable and safe domestic airlines that organize charter and regular flights. Our review presents only a small proportion of airlines that operate in Russia. However, it is these carriers that primarily deserve the attention of passengers.