Grand bahia principe tulum 5 reviews. An unforgettable honeymoon in Gran Bahia Principe Tulum! Consent to the processing of personal data

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It was the first time in Mexico, after a vacation, I can immediately say that if I go again, it will most likely be a hotel in Cancun itself and most likely only for breakfast. Because sitting only in a hotel, except for the sea, is no different from Turkey, except in Turkeymore fun... We took a taxi to Playa del Carmen, of course the hotel is a bit far from interesting places, don't run over. In general, you can escape either by excursions or by going out on your own, but then you don’t have to go that far. Check-in: I've never seen anything like this. We had individual transfer, we arrived, there was no one there, we filled out everything, put on the bracelets and told us to come at 3 o’clock, not earlier, well, that’s understandable, ok. Then we passed by the reception and horror, huge queue and all to one person, for a family for 15-20 minutes, just trash. Then we saw this more than once, it was a very long wait, why they wouldn’t allocate additional people during a mass arrival is not clear, well, I really haven’t seen this anywhere. Everyone is tired, children... There are not enough places at the large reception, they sit on the steps. We were lucky that they didn’t stand like that... Then at 3 o’clock I come up, there’s no need to stand anymore, I ask if the room is ready, with gestures they send a table to the right of the reception and there is an attraction of unprecedented generosity, the whole crowd of visitors surrounded this table and the girl takes cards and shouts out first and last name, it’s like bingo, Russian surnames are difficult for them, plus the crush, noise, I didn’t even hear myself, we’re waiting for them to go around in a circle again. Then we pushed around, looking for which car would take us, because even though the building is not far, we have to move the suitcases along paving stones, the pleasure is not pleasant, you will be left without wheels. In the end, we got there in a car that goes to Akumal, and they dropped us off along the way... BUT none of the cards opened the door, so we had to go to the reception again. The friendliness of the staff smooths everything out, they try, but apparently they can’t do it any other way. Rooms: all the same, only two categories and not much different, we lived in villa 6, on the 1st floor, there was no smell of dampness, but perhaps because the air conditioning was not turned off at all. The mattresses are comfortable, the sheets are not elastic, and therefore in the middle of the night you are already sleeping on the mattress... Well, if anyone tosses around at night. The bathtub is on the verge of being repaired, but everything works, they kept adding towels, they didn’t take away the old ones, and as a result, about 30 of them accumulated... But it’s better than nothing. The main point is the sockets, or rather their absence next to the bedside tables. The socket was where you put your suitcase on the shelf and behind the cabinet where you plug the kettle in. It’s not convenient at all, you had to get up at night to put the phone on, you generally won’t fall asleep with the phone on, otherwise in the morning there will be a fight for the charging wire.. Everyone has already written about the safe, you only carry the key with you, the hardware itself remains in the safe, losing 40 dollars. Food: sometimes it’s good, but sometimes it’s sad, but yes, you won’t go hungry. But I couldn’t help but compare it with the Dominican Republic, maybe the hotel there was better...I probably liked it a few times and that’s all. The service is strange, at breakfast there are a lot of staff, at lunch there are fewer, and at dinner there are not many at all, maybe they are taken into alacarte, in general, only tips solved the problem, they then remember who gives, and approach him themselves, without looking for the waiter. Men with open arms are not allowed to dinner, only a T-shirt, shirt, etc. I saw how a man in a T-shirt was not allowed in on crutches. For lunch, breakfast, it doesn’t matter what.. There are no fresh drinks, there are very diluted and very sweet ones, they stand on ice in jugs. Of course, there was not enough good juice for breakfast. The cocktails in the bars are delicious. The show is a separate song, well, it’s completely melancholy, and it’s also repeated. Then live music and at 23.00 lights out, everything is turned off, the bar is closed. Time to sleep... Swimming pools: it’s immediately clear that the hotel has been built a long time ago, since there are absolutely no corners in the shade, just a big hot puddle, in more modern hotels they pay attention to this , some landscape buildings, trees. It is absolutely impossible to be in such sun... The sunbeds are all occupied, and it is precisely these characters who do not spend the whole day there, unlike their towels, that the umbrellas do not move and therefore there are also problems with the shadow. Sea: I read the reviews and thought that everything was not so scary, no, it was scary. You can go into the sea in several places, the best thing is the beach where the residents of Koba are taken, next to water activities, you can go there, although there are stones there, you have to be careful, it’s chest-deep, so we sat there... On the beach where 18+ is better, but don’t children need nice beach? in other places there are stones, I would even say rocks, you will break your legs. If the hotel had cleared everything out, it would have been a completely different situation. By 10 the sunbeds are already occupied, I keep scattering along the beach, but it turns out that the sunbed and the entrance to the sea are far from each other. Algae is constantly cleaned both in the sea with nets and on the shore, it was clean, pontoons save it. The conclusion is that sitting in a hotel is boring, moving around it is not always comfortable, there are few areas in the shade, and, in general, cozy corners. It’s doubtful to fly 12 hours for this, if it weren’t for business class, I don’t know at all how I would have flown back... Probably this particular hotel let me down, but it’s my own fault, I need to study it more carefully.…

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Date of stay: July 2019

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Reply from: 3 weeks ago

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Dear Guest, First of all thank you for your comments about your stay at Grand Bahia Principe Tulum, Riviera Maya!! We truly understand your review and appreciate the opinion that all of our present and future customers may have. We thank you for letting us know your observations and we sincerely regret for have not met all of your expectations. We appreciate the time that you disposed of to share your valuable feedback with us. We hope you give us a second chance to restore your confidence in our resort, it would be wonderful to host you again. Please do not hesitate on contact us at [email protected] Our best regards! Tania Velázquez Grand Bahia Principe Tulum

We vacation in hotels of this chain all the time. Last year we took a koba, but it is on the second line and this year the price for them was almost the same, so we decided to settle closer to the sea. I didn’t write a review about Koba, but the hotels are almost the same. A huge plus of the hotel is thatyou live like in the jungle. There are places that are almost untouched and there are a lot of different living creatures. These are mainly raccoons, noses, and iguanas. Moreover, the animals, one might say, are tame and are not afraid of people. Despite the fact that the territory is large, getting to any point is not a problem. There are comfortable cars along the routes; you don’t have to wait long. The highlight of the holiday in this complex is the presence of a dolphinarium where you can not only watch the performance of dolphins but also swim with them. The show itself is free, but swimming with dolphins comes at an additional cost. But the delight of it is worth paying for. The only serious complaint about the hotel is its beach. There are stones when entering the water and few people will like it, but we knew about the beach from the last time, so I don’t consider it a minus for myself. The main thing is that there is a lot of space, no one bothers each other and there are a lot of sunbeds so as not to take up. And there are not very many waves because there are breakwaters from the waves. And there is a bar on the beach where you can eat without having to run to the hotel. This is generally not a problem, but still) The food is of the same level as in Koba, and here we were also satisfied with everything. In general, what is there compared to other hotels of the same price, the food is very good) As for alcohol, everything is ok too. This year we weren’t particularly interested in what kind of animation there would be, we just wanted the beach and warmth and even going on excursions. Last year we found a wonderful guide, his name is Yuri Shchepkin, he is our compatriot. Accordingly, he speaks Russian. Conducting and organizing excursions upper class! And cheaper than renting at a hotel. You can find him through the social network VKontakte by name. Well, I’ll finish by also praising the numbers. Well, more precisely ours) Everything is in very good condition, everything you need is there, the only thing is that there is a separate fee for the Internet, however, as in the previous hotel of this chain. But overall I liked this hotel better!…

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Date of stay: April 2019

Healthy

Response from OnlineReputationTul, Reputation Online, Grand Bahia Principe Tulum

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Dear Guest, Thank you for choosing our beautiful hotel for your holidays in Mexico, we were much honored with your visit! On behalf of our entire team we want to thank you for choosing our hotel as your holiday destination. We appreciate your preference. Thank you for taking from your valuable time to share the positive aspects from the services you enjoyed while you were with us. We all hope to welcome you back very soon, to pamper you as you deserve. Please do not hesitate on contact us at [email protected] Our best regards! Tania Velázquez Grand Bahia Principe Tulum

The hotel corresponds to the level of the Grand Bahia chain. We knew where we were going. The beaches in Yucatan cannot be compared to Varadero. Therefore, if you want a more normal entrance, then this is the left border of the hotel, if you look at the sea. The road from the airport was long, so we took a taxi back. INPeople flew to Mexico mainly to immerse themselves in the local flavor. Almost every day we went on excursions through a local operator. As for the hotel, the service is at the level (Mexicans are lazy by nature), and the food is too. Many animals run around the area. The vacationers are mainly Americans, Canadians, French and Argentines. I will come to this hotel again - more likely no than yes.…

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Date of stay: January 2019

Healthy

Response from OnlineReputationTul, Reputation Online, Grand Bahia Principe Tulum

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Dear Guest, First of all thank you for your comments about your stay at Grand Bahia Principe Tulum, Riviera Maya!! We truly understand your review and appreciate the opinion that all of our present and future customers may have. We thank you for letting us know your observations and we sincerely regret for have not met all of your expectations, We appreciate the time that you disposed of to share your valuable feedback with us. We hope you give us a second chance to restore your confidence in our resort, it would be wonderful to host you again. Please do not hesitate on contact us at [email protected] Our best regards! Tania Velázquez Grand Bahia Principe Tulum

Good morning! After long flight Samara-Moscow (7 hour wait for the plane at Moscow airport), then Moscow-Cancun, we landed 🛬, Mexico greeted us 🇲🇽 with rain and it was wonderful! The drive from the Airport to the Grand Bahia Principe Tulum Hotel was about 2hours. Last year, I was in the Dominican Republic in this hotel chain, I really liked the rooms, so this year I chose this chain. Hotel 🏨 5 stars, right!? I go into the room... oopsss... there are no slippers and robe 😳 I go up to the reception asking for help in this situation, to which they threw up their hands and said that they could not help. Overall the hotel is not bad, Service is a 3 because... I had to do self-service, the food 🍽 in Mexico is 5 more varied, unfortunately the animation is 3, somehow it didn’t catch my attention... The territory is well-groomed, the restaurants are a la carte, visually similar to one another, but they cook 👍🏼😋, just super, I really liked it!!! There are very few Russians in the hotel, mainly America, Argentina, France... I would like to note the disgusting work Anextour tour Alexey at the hotel. Sold the Excursions and goodbye... Sent me to Selvatica Park without warning who would take me back, at what time, that cola there costs 4 dollars and you need to take something to eat with you, etc., that this Excursion is located 3 hours from the hotel, maybe there was no point in going, because... in the Dominican Republic, I was in the same park and told him about it several times.... The caring attitude at the Anextour hotel, but the guys who led the excursions are beyond praise👍🏼 They always went to meet, waited for tourists when they could not tear themselves away from supermarket, afraid not to buy tequila as a gift. Well done!!! Mexico 🌊🌴🇲🇽, thanks for unforgettable vacation, for emotions and care for us, Russian tourists!👍🏼❤️…

Hotel for your attention Gran Bahia Principe Tulum 5* (Gran Bahia Principle Tulum), Mexico - prices, reservations, detailed description, photos and reviews from tourists.

Lovely hotel Gran Bahia Principe Tulum 5* includes an equally magnificent complex of hotels on the Caribbean coast of the Riviera Maya and positions itself as an ECO hotel and is part of the Eco-Bahia fund. Hotel guests can use the infrastructure, as well as the territory of the entire complex, with the exception of the territory of the GRAN BAHIA PRINCIPE SIAN KA "AN DPC, buffet restaurants, some bars and a la carte restaurants of other hotels in the complex. The Gran Bahia Principe Tulum hotel is different beautiful rooms and high-quality service. The complex was built in a very interesting style, the architectural design was embodied in the national color, the paths and buildings of knowledge are made of reeds, marble, wood, natural stone. The landscape of the hotel surrounded by the “Mayan pyramids” sets the final accents in this. harmonious picture. Extremely pleasant and charming hotel.

We recommend the Gran Bahia Principe Tulum complex 5 * ( Gran Bahia Principle Tulum) for the most various categories tourists, everyone will find their own advantages and attractions for relaxation here. Families with children are attracted by the ideal entrance to the sea and good animation program. Young people celebrate the interesting evening program and disco. Couples in love are simply delighted by the beauty of nature, and the territory of the complex is huge, there is a place to hide from prying eyes and be alone. In addition to everything, Baia hotels have always been famous for their excellent food and first-class level of service.

Location of the Gran Bahia Principe Tulum 5* hotel

Hotel complex Gran Bahia Principe Tulum 5 * is located on the shore of a private beach in the town of Akumal. Tulum is approximately 18 kilometers away, Playa Del Carmen is 35-40 minutes away, transfer from Cancun airport takes approximately 1 hour 20 minutes (10 kilometers). Not so far from coastline there is a coral reef.

Services in Gran Bahia Principe Tulum 5*, infrastructure

Rooms in Gran Bahia Principle Tulum

Hotel complex Gran Bahia Principe Tulum 5 * ( Gran Bahia Principle Tulum) consists of three-story villas with 18 rooms each. In total, the complex offers accommodation for tourists in 858 rooms of various categories.

• JuniorSuiteSuperior, area 34 m2, 36 rooms, double bed, living room area with sofa, jacuzzi;
• Numbers Superior, 498 rooms with an area of ​​31 m2, two single beds or one double bed;
• 252 rooms Club Hacienda, identical to Superior category rooms, club privileges;
• 48 rooms JuniorSuiteClubHacienda, area 37 m2, living room area with sofa, two single or one double bed, jacuzzi, club privileges.

There are also 2 Club Hacienda rooms and 12 Superior rooms, equipped for people with disabilities disabilities. combined rooms - 28 club superior and 62 standard superior.

Safes in the rooms are paid (key, 4 dollars per day.

Learn more about Hacienda Club privileges

Separate registration desk, separate swimming pool for club guests, own club restaurant, fresh press and Internet in the Club House, by appointment 4 dinners in a la card restaurants, bathrobes, slippers, beach towels, turndown service before bed.

Room equipment:

• Ceiling fan, central air conditioning with individual remote control in the room:
• TV, telephone, ironing board and iron, safe;
• set for tea and coffee, minibar is updated daily and free of charge;
• the bathroom has built-in mirrors, a hairdryer, bath amenities;
• all rooms with balconies;
• Cleaning is daily, linen is changed three times a week.

Infrastructure Gran Bahia Principe Tulum 5*

The very picturesque area and developed infrastructure at the Gran Bahia Principle Tulum 5* hotel will make your stay as comfortable and exciting as possible.

The following are open to guests of the complex:

• Three outdoor swimming pools, for club guests a swimming pool with a jacuzzi;
• Three children's pools (0.3 meters deep);
• Meeting room for business people;
• Call the doctor;
• Laundry and dry cleaning services;
• Beauty salon, SPA;
• Shops;
• Currency exchange office;
• Wireless Internet is available in the lobby;
• Gym, tennis courts, sports grounds;
• 5 restaurants, 8 bars, one of them has a disco.

The hotel accepts payment bank cards various international payment systems (Visa, American Express, Master Card).

The hotel does not accept tourists with pets!

Entertainment at the hotel

At Bahia Principe Tulum they try to keep guests occupied and entertained around the clock; sleeping, of course, is allowed, but not during the day and under a palm tree in a state close to hibernation. The hotel has all the conditions for an interesting and eventful holiday.

• Sports entertainment on land and water;
• Animation program, competitions, dancing, smiles;
• Evening entertainment show;

Disco from 11 pm, guests under 18 years old are not allowed!

Service for children in Bahia Principe Tulum

IN Hotel Bahia Principe Tulum operates a children's club for children from 4 to 14 years old. Very young children can be in the presence of an adult in the club. There are also 3 swimming pools, a children's playground, a menu in the restaurant and high chairs, a baby cot on request, a nanny on request and for a fee.

All inclusive concept in Bahia Principe Tulum

The Bahia Principe Tulum complex operates on a well-established all-inclusive system, which includes extended meals without restrictions and a large selection of drinks, free of charge.

The main Yucatan restaurant offers meals " buffet", a la carte restaurants (Brazilian and Mexican) are open by appointment, the Hacienda restaurant is open only for club guests. There is also a restaurant for a fee - Don Pablo, here I offer original gourmet cuisine.

Seven bars operate on an all-inclusive basis according to the schedule:

• lobby bar Akumal from 10 to half past eleven in the evening;
• Plaza Mayor from 10 pm to midnight;
• Broagway from 9 pm to 11 pm;
• La Isla, El Cargrejo, Las Caracolas (pool bars) from 10-30 to 6 pm;
• Sport-bar is open from 6 pm to 11 pm;
• Disco La Rancerita is open from 23-3-2 am, for a fee.

Beach of the Gran Bahia Principe Tulum 5 *

Hotel complex Gran Bahia Principe Tulum 5 * is located directly on the first coastline. The beach is sandy, well equipped and all beach equipment is provided according to the all-inclusive concept. The entrance to the sea is very good, sandy, convenient for children. There is also a coral reef not far from the shore.

Just arrived with this beautiful country, we rested in this hotel in mid-March. I liked the hotel in every way. We were put in a nice room, there were three of us. We were given a room with three huge beds, the buildings were arranged in such a way that when you go out onto the balcony you do not look into the windows of the neighboring building....More ▾ We just arrived from this beautiful country, rested in this hotel in mid-March. I liked the hotel in every way. We were put in a good room, there were three of us. We were given a room with three huge beds, the buildings are arranged so that when you go out onto the balcony you don’t look into windows of the neighboring building. The guy who cleaned our room surprised us every day with his crafts from towels, we were impatiently waiting for his new works, smart guy, we gladly left him a dollar, and the guy always put extra towels and a bunch of shampoos and gels for us and body creams. The territory is very large, we could easily visit and use the restaurants of two more hotels of this chain, trains run between the hotels and it is written on them which hotel they are going to, don’t be shy and stop. The good-natured driver will always answer you where he is going, and near the reception, when they arrive, the drivers say where the train will go. There are a lot of different animals on the hotel grounds, when we went out onto the balcony, every day funny agoutis ran and played in the clearing, raccoons and nooses often came to the restaurant, which we could feed from hand, and in the night cafe there are always beggarly raccoons on duty, I fed them with great pleasure))) There are almost always pelicans on the beach and pink flamingos flying by. There are a lot of monitor lizards, they just bask in the sun everywhere. The sea and the beach are beautiful, because the sea is mostly with waves, then the breakwaters make it possible to swim calmly, but if you are too shallow, then go behind the breakwaters and swim there. We also went to a beautiful lagoon, it is to the right of Tulum, but it takes about 20 minutes to walk, walk the entire beach and then along stones and around the bend there is a beautiful lagoon, where there are no waves and wild beach, you swim for your own pleasure without breakwaters, you can also go to the left of the hotel, there in front of the villas you can also swim without breakwaters and jump on the waves. About the weather, I can say that it is very changeable, there may be clouds for half a day, and then clear sky and bright sun, it can also start to rain and get cold, and in the morning again clear sky, there was always wind, but nothing marred our vacation, such a bright and beautiful country. Every other day we went on excursions, I found a travel agency at home and, having compared prices from Coral, who met us, I took from those who I found that you can go to Playa del Carmen and there are many travel agencies there, their prices are even lower, but the groups will hardly be Russian, but we still decided to go with our own and there were mini groups, not a huge bus. We visited Chichen Itza, Coba , Tulum and swam in the cenotes, of course you can go to Tulum on your own, but it was more convenient for us with an excursion and we immediately visited Coba. We spent the whole day in Xcaret Park. The park itself didn’t make much of an impression, but the evening performance eclipsed everything, it was amazing. ...I highly advise you not to waste money and visit the Coco Bongo disco, you can book tickets at the hotel, but we took them from those who also gave excursions. The disco is just a delight and a charge of positivity, we took VIP seats, they cost 135 dollars ., you can sit and watch the show program from the third or second floor and you can also dance there, drinks are always included in the price. If you take a simple ticket, you will be downstairs with the whole crowd, and frankly speaking, there are a lot of people downstairs, like herrings in a jar and there are no places to sit there. In Playa Del Carmen, you can calmly drive on your own, go out onto the road and the minibuses stop themselves, they cost 3.5 dollars. one way, it’s more convenient to pay in pesso, get off at the terminus and ask how to get to 5th Avenue, it’s nearby and you’ll end up on a street with shops and cafes, half a day wasn’t enough for us to see everything and we came several times. The souvenirs are all very colorful and bright, can be purchased at Chichen Itze, there are a lot of them and you can bargain, otherwise you can bargain everywhere, in Playa del Carmen there are even more of them and basically we bought everything there, there is also a Hacienda near the hotel, there is a bazaar and go into its territory and there are many shops and cafes there, but in Hacienda the prices are more expensive, and in the bazaar near it you can bargain well. The food at the hotel is good, we were satisfied, there is champagne in the morning, you can go and pour as much as you want, and then take it and all other drinks in the hotel bars, there is also tequila all the time, 6 types, come and pour it, ice cream every day different types, rolls, sushi, every evening, but they are not very tasty., A lot of things are designed for Americans, there are always hamburgers, assemble it yourself and make what you want)) There is a children's table in the restaurant, for kids you will find normal food, they also make mashed potatoes. In general We were satisfied with both Mexico and the hotel, I can recommend this hotel to everyone.

We just arrived from this beautiful country, rested in this hotel in mid-March. I liked the hotel in every way. We were put in a good room, there were three of us. We were given a room with three huge beds, the buildings are arranged so that when you go out onto the balcony you don’t look into windows of the neighboring building....More ▾ We just arrived from this beautiful country, rested in this hotel in mid-March. I liked the hotel in every way. We were put in a good room, there were three of us. We were given a room with three huge beds, the buildings are arranged so that when you go out onto the balcony you don’t look into windows of the neighboring building. The guy who cleaned our room surprised us every day with his crafts from towels, we were impatiently waiting for his new works, smart guy, we gladly left him a dollar, and the guy always put extra towels and a bunch of shampoos and gels for us and body creams. The territory is very large, we could easily visit and use the restaurants of two more hotels of this chain, trains run between the hotels and it is written on them which hotel they are going to, don’t be shy and stop. The good-natured driver will always answer you where he is going, and near the reception, when they arrive, the drivers say where the train will go. There are a lot of different animals on the hotel grounds, when we went out onto the balcony, every day funny agoutis ran and played in the clearing, raccoons and nooses often came to the restaurant, which we could feed from hand, and in the night cafe there are always beggarly raccoons on duty, I fed them with great pleasure))) There are almost always pelicans on the beach and pink flamingos flying by. There are a lot of monitor lizards, they just bask in the sun everywhere. The sea and the beach are beautiful, because the sea is mostly with waves, then the breakwaters make it possible to swim calmly, but if you are too shallow, then go behind the breakwaters and swim there. We also went to a beautiful lagoon, it is to the right of Tulum, but it takes about 20 minutes to walk, walk the entire beach and then along stones and around the bend there is a beautiful lagoon, where there are no waves and a wild beach, you can swim for fun without breakwaters, you can also go to the left of the hotel, there opposite the villas you can swim without breakwaters and jump on the waves. About the weather, I can say, that it is very changeable, there can be clouds for half a day, and then a clear sky and bright sun, it can also start to rain and get cold, and in the morning the sky is clear again, there was always wind, but nothing marred our holiday, it was so bright and a beautiful country. The next day we went on excursions, I found a travel agency at home and, having compared prices at Coral, who met us, I took from those I found, you can go to Playa del Carmen and there are many travel agencies there, their prices even lower, but the groups will hardly be Russian, but we still decided to go with our own and there were mini groups, and not a huge bus. We visited Chichen Itza, Coba, Tulum and swam in the cenotes, to Tulum, of course, you can go on your own, but It was more convenient for us with an excursion and we immediately visited Koba. We spent the whole day in Xcaret Park. The park itself did not make much of an impression, but the evening performance overshadowed everything, it was amazing. ...I highly advise you not to waste money and visit the Coco Bongo disco, you can book tickets at the hotel, but we took them from those who also gave excursions. The disco is just a delight and a charge of positivity, we took VIP seats, they cost 135 dollars ., you can sit and watch the show program from the third or second floor and you can also dance there, drinks are always included in the price. If you take a simple ticket, you will be downstairs with the whole crowd, and frankly speaking, there are a lot of people downstairs, like herrings in a jar and there are no places to sit there. In Playa Del Carmen, you can calmly drive on your own, go out onto the road and the minibuses stop themselves, they cost 3.5 dollars. one way, it’s more convenient to pay in pesso, get off at the terminus and ask how to get to 5th Avenue, it’s nearby and you’ll end up on a street with shops and cafes, half a day wasn’t enough for us to see everything and we came several times. The souvenirs are all very colorful and bright, you can buy in Chichen Itza, there are a lot of them and you can bargain, otherwise you can bargain everywhere, in Playa del Carmen there are even more of them and we mostly bought everything there, there is also a Hacienda near the hotel, there is a bazaar there and you go into its territory and there are many shops and cafes there, but in Hacienda the prices are more expensive, and in the bazaar next to it you can get a good deal. The food at the hotel is good, we were satisfied, there is champagne in the morning, you can go and pour as much as you want, and then take it and all other drinks in the hotel bars, there is also tequila all the time, 6 types, come and pour it, ice cream every day different types, rolls, sushi, every evening, but they are not very tasty., a lot of things are designed for Americans, there are always hamburgers, assemble it yourself and make what you want)) There is a children's table in the restaurant, for kids you will find normal food, they also make mashed potatoes In general, we were satisfied with both Mexico and the hotel, I can recommend this hotel to everyone.