How to exchange an air ticket for another date. Is it possible to exchange non-refundable air tickets for another date? What is the compensation for a returned ticket?

Ticket purchases are often spontaneous, and when the time comes, the passenger realizes that he cannot fly, so many people are tormented by the question, is it possible to reissue a ticket for another person? The answer will not be obvious, since such an opportunity is not always available. According to the rules, airlines indicate the client’s personal data, since this is how an agreement is concluded between the air carrier and the passenger, so it is not always possible to simply change the information.

Everyone should remember that return conditions depend on the company; not everyone allows you to return a purchase. It may also depend on a separate tariff, for example, at Pobeda you are allowed to pay extra, and then the tariff becomes refundable.

In special cases, you can submit your itinerary receipt and get money back even from a non-refundable fare:

  • Provide a medical report that confirms the passenger's serious illness or close relative.
  • In the event of the death of a close relative, the certificate must be provided to the company.
  • You can get a refund if the company itself delayed the flight for several hours, and because of this the passenger did not have time to connect, or his plans changed.

Note! If you present a certificate of illness, this must be done before the end of check-in for the flight, and the certificate must contain the official stamps of doctors.

How to reissue an air ticket for another person?

Often the problem of returning a ticket can be solved by reissuing it to another person. Changing passenger data on an airline ticket is available from many airlines, but you will need to pay extra for such a service. In fact, it will be similar to the process of renting and buying again. In order to exchange and transfer it to another person, you must:

  1. You can contact the airline; this can be done at the airport counter, in the office, or negotiate online.
  2. The passenger must have a passport and the ticket itself.
  3. Airline representatives cancel the purchase within a few minutes, but the money will be returned to the customer within a few days.
  4. Another passenger, after cancellation, can repurchase on the same airline.

Some companies simplify the procedure, so you only need to pay extra for each change. For example, with Pobeda Airlines, rebooking for another person costs from 4,000 rubles.* This option is reasonable; if the ticket was more expensive, then the refund amount can be divided in half with the second passenger. But the exchange can be made no later than 4 hours before departure at the call center or 40 minutes at the airport counter.

Boarding passes

Is it possible to change a flight ticket to another date?

Another frequently asked question is how to change a plane ticket if you are not satisfied with the departure date.

Not all airlines are ready to make any changes, since this is, in fact, a contract, and changing its terms and replacing information is not beneficial to the company.

This must be provided for at the time of purchase; for example, many write this in the tariff.

Note! Inscriptions like “changes are not permitted” means that the fare is non-refundable and any changes are prohibited, and an inscription like “Charg eeur 30.00” indicates the amount of the fine for any changes.

This means that an exchange of a ticket for another date is available only if:

  • the airline fine has been paid;
  • exchange is available if there are availability on the selected date;
  • the fare and class of service must correspond to the previous ticket.

At the same time, flights purchased as part of a promotion can rarely be rebooked for another date or any changes can be made to them.

Also, the ability to make changes depends on the tariff. For example, Aeroflot has a “Premium” tariff, in which you can make any changes without additional payments, and this can be done even after the plane has taken off.

Note! You can even exchange or return a ticket that was purchased with bonuses from the airline, and in this case, the company must return the points to your account, but you should read about the conditions for each airline separately.

Ticket exchange process

How to exchange an air ticket purchased online?

There are several ways to return an air ticket to the company:

  • Visit a ticket office or airline office. This method is considered the simplest; by visiting the company’s office, you can return the ticket and your money in the near future.
  • Call the call center. You can find the airline’s phone number on the official website; employees will help solve the problem as soon as possible.
  • Contact the airline by email. This must be done in advance, since not all airlines respond to letters 24 hours a day.

All this is suitable for returning a regular or electronic ticket, but how else can you return a ticket purchased online?

  • On the airline's website. Most often, this can be done in your Personal Account on the website, where all the orders that were made by the buyer are located.
  • On the intermediary's website. Often purchases are made through ticket search engines, and they redirect the client to an intermediary site. You can also return your ticket there; to do this, you should also go to your Personal Account, in the “Exchange/Return” column.

Note! An electronic ticket is the same document, so you can return it at the ticket office at the airport, you don’t even have to print it out. It does not matter whether it was purchased on the official website or on the website of an intermediary.

How to change the departure date of an electronic ticket?

The procedure for changing the date on an electronic ticket is the same as with a simple one.

You can change the date:

  • on the official site. Often you can find a form there, by filling out which you can change the date and time of the flight, and the answer will be sent by email.
  • There is often no such form on the intermediary’s website, so you need to contact the airline directly.
  • negotiate with employees by phone, mail, or directly contact the company’s cash desk.

But often the exchange online tickets is not available on airline websites; for example, Aeroflot has it. Therefore, it is easier to visit the sales office and solve the problem there. To do this, the client will need:

  • Passport;
  • Itinerary receipt, which arrives by mail after purchase;
  • Money to pay the fine.

Aeroflot official website

General recommendations if a passenger needs to change the date, time of departure, or change flight

Every passenger must remember that:

  • You cannot just change the data on the ticket; there must be serious reasons for this.
  • To reissue a ticket to another person, you must first sell it, and the second person must buy it.
  • The closer the departure time, the larger the commission the company can charge.
  • It must be returned or exchanged no later than the registration deadline.
  • When a passenger wants to change a ticket less than 24 hours before departure, he can usually get 75% of the amount paid back. This includes fines, fees and commissions of payment systems.
  • There is no point in changing data for an additional cost with a cheap air carrier; it is easier to return it to the ticket office and buy a new one. For example, a ticket from the economy company Pobeda costs 999 rubles, changing the date costs 2,000 rubles, issuing a ticket for another person costs 4,000 rubles.*
  • The airline returns the money either to the bank card with which the purchase was made, or in cash after a certain period.

Many people are concerned about how much money the airline will return for re-booking or refund, here are some features:

  • An air ticket purchased at full price, without promotional codes and discounts, can be returned without any problems at a refundable rate for serious reasons. If you do this in advance, AK will return almost the full cost without penalties.
  • Purchased under a special offer is usually not returned; some airlines may rebook it onto another flight on a different date or at a different time.
  • The “NON REF” mark means that the funds will be returned only when the day of the flight arrives.

You should always carefully read the tariff information, especially if it is non-refundable. Such a document can only be exchanged if:

  • The flight was cancelled.
  • The company is seriously delaying the flight.
  • When, due to some circumstances, a passenger was not boarded on a flight that had previously been paid for.
  • In case of illness.
  • Upon the death of a relative.

A non-refundable fare can be saved by non-departure insurance, which almost all airlines offer when booking a ticket; with it, a tourist can get his money back.

In addition, there is such a thing as a partial refund. A passenger who overslept or missed his flight. The full cost cannot be returned, but the company can return part of the flight for a canceled flight, if this was provided for in the rules.

All requests for refund of non-refundable airline fares can be considered for up to a month, and cash arrive within a few days.

Flights

Changes to air documents are a very complex process that is not always available and depends on the decision of the airline. Not all carriers will agree to change passenger data and reissue a ticket, so it is better for tourists to read all the information about the fares of specific airlines in advance and adjust their plans so that the flight does not have to be canceled or reissued boarding pass to another person.

Changing a flight date is much easier than changing your name and passport details, so it’s better to think through and calculate everything in advance. In any case, if a situation arises where the ticket needs to be returned, you should first consult with employees and representatives of the company where the flight was purchased. Make it easier over the phone hotline, sales offices are also indicated on the websites.

*Prices are current as of July 2018.

Pobeda Airlines tickets are non-refundable, so you can refuse transportation, but money is not refundable unless otherwise specified in the rules of your fare.

However, there are a number of cases where a return is considered involuntary, and after confirming the reasons for the return, we will refund your money. The return is considered forced in the following cases:

  • cancellation or delay of the flight indicated on the ticket,
  • changes by the airline to the transportation route,
  • the flight is not scheduled,
  • failure to send a passenger due to the impossibility of providing him with a seat on the flight and the date indicated on the ticket,
  • failed transportation of a passenger caused by the passenger’s delay at the airport due to the length of his inspection, if during the inspection of baggage or the personal search of the passenger no substances and objects prohibited for transportation were found,
  • incorrect ticket issuance by the carrier or its authorized agent,
  • sudden illness of a passenger, or illness or death of a member of his family traveling with him on the aircraft, which is confirmed by medical documents. A refund may be considered forced if the illness was sudden and continued on the day of departure, provided that the carrier is notified of this before the end of the passenger check-in time for the flight indicated on the ticket. These circumstances must be confirmed by a certificate of incapacity for work or other genuine medical document issued by a medical institution with an appropriate license.
Read more.

Ticket exchange

Voluntary change of contract air transportation not permitted except for the following changes:

    Changing the passenger's first name (surname) no later than 4 (four) hours before the flight departure time according to the schedule indicated on the ticket, possibly through or through the airline's call center, and no less than 40 (forty) minutes before the flight departure time according to schedule - through the airport ticket office. For amendments to the passenger air carriage contract related to a change in the first (surname) name, an additional fee will be charged in the manner and amount provided for by the terms of the applicable fare.

    The flight date, time and/or route can be changed for an additional fee no later than 48 (forty-eight) hours before the scheduled flight departure time through the airline's call center or on the website.

    If the size of the new tariff exceeds the size of the tariff at which it was originally ticket purchased, the difference is paid by the passenger in full.

    Order by passenger additional service no later than 4 (four) hours before the scheduled departure time of the flight indicated on the ticket, it is possible through or through the airline’s call center, and no less than 40 (forty) minutes before the scheduled departure time - through the airport ticket office. For amendments to the passenger air carriage contract related to the passenger ordering an additional service, an additional fee will be charged in the manner and amount provided for by the terms of the applicable fare.

    The fee for changing the departure date and/or route is 5,000 rubles per 1 passenger per 1 segment.

    The fee for changing a passenger's name in a booking is 5,000 rubles per passenger.

To date, exchange e-ticket You can't do it online, you can only return the old one and buy a new one. But you can exchange your e-ticket at the ticket office at the station.

Exchange of a ticket with electronic registration is possible if there are less than 24 hours and more than 1 hour left before the train departs from the initial station of its route.

You can exchange a ticket without electronic registration if there are less than 24 hours left before the train departure and before the train departs from the passenger boarding station.

There must also be less than 24 hours before the departure of the train for which the ticket is being reissued. If there are more than 24 hours left before the train departure, it is impossible to exchange the ticket.

Under what conditions is it PROFITABLE to exchange an electronic ticket at the box office?

If there are less than 8 hours left before the train departs from your station (for trains within Russia). Then you will not have to pay a penalty for a refund (on average 20% of the full ticket price). The money will be returned to the card within 30 days.

In all other cases, it will be more convenient to return the ticket online and buy a new one

In other cases, the exchange will cost only 60 rubles cheaper (the difference in the amount of the service fee) regardless of the amount of the ticket itself. When exchanging, money will be returned only to a bank card within 30 days, as with a regular return. They will not be given in cash at the box office.

When exchanging please note:

  • If passed electronic registration and at the time of reissuing the ticket there is less than 1 hour left before the train departs from the initial station of its route, then a refund will occur on the claim. Then the time frame for receiving money on the card increases to 3 months.
  • Tickets can only be exchanged at the passenger's departure station. This cannot be done in another city. If there are several in the city railway stations, then you can exchange your ticket at any of them.
  • Ticket exchange is NOT POSSIBLE for trains crossing the Russian border and departing to non-CIS countries.
  • A non-refundable ticket can only be exchanged for an identical non-refundable ticket.

What documents are needed for exchange

To exchange an electronic ticket, you need to personally contact the refund office of Russian Railways (or any other ticket office if there is no refund office at the station). You must have with you:

  • a document whose details were indicated in the order (original passport and birth certificate for children);
  • printed boarding pass (or 14-digit order number).

Exchange commission

When exchanging tickets, all commissions and fees are non-refundable. The ticket price will be refunded minus:

  • fee of JSC Russian Railways for ticket exchange (139 rubles 80 kopecks for 2019),
  • Tutu.ru service fee,
  • payment system commissions.

What can be changed during the exchange:

  • Change your train to another, including an earlier one.
  • You can change the seat and type of carriage (for example, a compartment to a reserved seat or vice versa).
  • Change the route without changing the destination station - with an additional charge for more long route or with payment of the difference for a short route.
  • Children's tickets can be converted to adults at full price or to children's tickets, but for different seats.

What cannot be changed during exchange:

  • You cannot reissue the same ticket for another person.
  • You cannot change a train to one departing later than the current one.
  • Change the type of train from passenger to high-speed (Sapsan, etc.) and back.
  • Change the carrier (for example, JSC FPC to JSC TKS).
  • Change departure and destination stations.
  • If a ticket is issued without a seat (for children under 5 years old, for example).
  • Children's tickets for adults and vice versa for the same place.
  • Exchange a non-refundable ticket for a refundable one.

Changing flight dates with Aeroflot is not difficult if your fare allows for changes to the purchased air ticket. Before discussing the procedure for exchanging travel dates, it is necessary to understand the tariffs and their basic conditions.

The most expensive fare, which allows the passenger to have unlimited possibilities for exchanging and returning a ticket, is Business Premium Class. By purchasing a ticket with the code CFO, IFM, ZFM, JFM, DFM, IFO, ZFO, JFO, CFM, the buyer can be sure that any changes to the travel date will not entail penalties, deductions or surcharges.

These privileges apply even if you are late for your flight and check-in is long overdue. You will definitely be given a seat in business class on the next flight, if available. Another case is if you have a Business - Optimum class ticket with the fare code JCO, CCO, DCO, ICO, ZCO, JCL, CCL, DCL, ICL, ZCL.

Changing the date of travel at this rate is possible only with an additional payment. If the points of departure and arrival are within Russia, you will have to overpay five thousand rubles. Fifteen thousand Japanese yen will cost the service to persons flying from Japanese cities.

Changing the flight period to destinations between Russia and the countries of Europe, the Near Abroad, and the countries of the Asia-Pacific region will cost seventy dollars/euro.

Choosing more a budget option When traveling on Aeroflot planes, you need to be prepared for the fact that the service for changing the flight date may not be available or will require large financial expenses for additional payment.

Economy tariff

Economy fares include Economy and Comfort class tickets. They, in turn, are also divided into groups that have their own coding. If you have booked a seat designated Comfort - Premium with the code WFO, SFO, AFO, WFM, SFM, AFM, this gives you the right to change the period of departure and arrival, as well as destinations, without additional costs.

The company is obliged to provide the passenger with an empty seat (in accordance with his class, if available), even if the client warned about the changes after the departure of the aircraft. But this option is not available if you purchased transportation at the Comfort - Optimum tariff with the code: WCO, SCO, ACO, WCL, SCL, ACL.

This class of flight allows you to change the route conditions with an additional payment (if you notify Aeroflot staff before the flight departure):

  • One and a half thousand rubles for flights in the central (European) part of Russia;
  • Two and a half thousand rubles on flights between the Far East and the European part of Russia, on other destinations within the borders of Russia;
  • Fifty dollars/euro on routes Russia and the countries of the Persian Gulf, Europe, Asia, and the Near Abroad;
  • Fifteen thousand JPY when departing from Japanese cities.

If you are late for a flight and did not notify in time (before departure) of your intention to fly at a different time, then you will not be able to change the conditions of transportation. But there are destinations for which, even if you have a ticket of this fare, it is possible to change the flight conditions.

Consent to withhold eighty-five dollars gives the right to fly at another time and on another flight from Armenia, Moldova, Uzbekistan, Belarus, Ukraine and other neighboring countries to Russia.

A flight in economy class is good for its price, but travel dates can be changed (without possible penalties or additional fees) only if you have an Economy Premium ticket with codes BFM, HFM, QFM, EFM, NFO, YFM, HFO, TFM, LFM, NFM , UFO, MFO, LFO, KFO, KFM. Changes to transportation conditions are made without additional charges.

With the Economy - Optimum fare, passengers are allowed to change dates with an additional payment of one and a half to two and a half thousand rubles. The further the distance and more difficult route, the higher the withholding amount.

The dates of foreign flights for this category of ticket can also be changed, but you will have to pay an additional fee of fifty to one hundred euros or dollars. The rule applies provided that you notify Aeroflot about your plans before the departure of the flight indicated on the ticket.

If a passenger decides to change his ticket after the plane has taken off, the company will refuse him this. With the exception of cases of departure to Russia from countries Persian Gulf, Europe, Belarus, Georgia, Turkmenistan and other neighboring countries. For these destinations, you can fly on another day for an additional payment of eighty-five dollars or euros.

The Economy Budget tariff is often sold on promotions at a significantly low cost. They are subsidized in certain areas. If unforeseen circumstances happen and you urgently need to change your ticket, be prepared to pay an additional fee of fifty to one hundred euros/dollars when flying abroad and back.

Change flight conditions by Russian destinations will cost from two to four thousand rubles. If you decided to fly later, but informed about this after boarding the flight, most likely you will be refused to change your departure dates. Exceptions exist for Aeroflot flights from Europe and the Gulf countries to Russia. The additional payment will be eighty-five dollars. The same condition applies to flights from the neighboring countries to the Russian Federation.

Choosing the most cheap ticket Economy Promo tariff, you need to carefully read the terms of the promotion. Changing the conditions of transportation means an additional payment of one hundred dollars/euro on international routes and from four to six thousand rubles on flights within Russia.

We decided to fly on another day at a promotional rate, but were warned after the plane was in the air, get ready for the fact that you will be refused to change the departure date and will have to buy a new ticket.

Features of ticket exchange at special rates

Such tickets include flights for fans to matches of the 2018 World Cup, as well as transportation in the directions Moscow - Rostov-on-Don, Moscow - Far East, Moscow - Kazan, Moscow - Yuzhno-Sakhalinsk.

If you have a ticket for the 2018 World Cup, changing the departure date and other conditions is not permitted. Transportation between the cities of Moscow - Khabarovsk, Yuzhno-Sakhalinsk, Kazan, Rostov-on-Don requires a change in departure date.

If you fly on a Premium Business fare with codes J, S, D, you have the right to change the travel period without additional fees. But the Optimum-Business tariff with code I, Z will entail an additional payment for such a service in the amount of five thousand rubles.

A Premium Economy ticket allows its replacement without penalty. But Optimum-Economy means that by changing flight conditions, you will pay from one and a half to six thousand rubles. The highest surcharge amount is indicated for the direction Moscow-Yuzhno-Sakhalinsk and Moscow-Khabarovsk. The conditions are valid if you have warned about the refusal before the plane departs.

How to change the departure date on a ticket

When purchasing a ticket through a sales office, if you intend to change flight dates, you should contact the same Aeroflot department. For any questions, you can also call the contact center, contact number 8-800-444-55-55. At this time, it is very important to pay attention to the date of departure or arrival. The amount of additional payment for changes in transportation conditions may depend on it.

Those who purchased a ticket on the Aeroflot website www.aeroflot.ru need to make an independent online exchange. To do this, go to the online service, exchange/refund of air ticket section, fill out the fields by entering information about the ticket (last name and reservation code) and click “Search”.

The next window will contain the details of your reservation and instructions on possible actions for returning or exchanging a ticket. Before making an online exchange, you should compare your tariff plan with the restrictions that apply to the class of ticket.

Principles of online sharing

Exchange of an electronic ticket is acceptable if

  • If the transportation service was not partially provided (in the case of a complex connecting travel route) and you communicated your decision before departure of the flight;
  • The service was purchased through an online service (on the Aeroflot website);
  • The transportation was not an award or purchased using accumulated points (miles);
  • The ticket tariff plan allows for changes to the terms of the contract (not made for non-refundable economy fares).

It's fast and free! Table of contents:

  • How to issue your ticket for another person?
  • How to change the departure date?
  • Can I exchange electronic air ticket at the ticket office?
  • What are the rules for non-refundable items? travel documents?

How to issue your ticket for another person? According to the rules of most airlines, reissuing this document to another person is prohibited, since it is an agreement between the carrier and the passenger, where personal data is indicated. The only way out in this situation is to return the ticket. It is best to contact directly representatives of the carrier company whose ticket you purchased (there are airline counters at every airport) or the ticket office where you purchased it. You must have your passport with you.

Non-refundable air tickets in Russia

Your reservation will be canceled within a few minutes, but you should not expect immediate receipt of money: such a procedure usually takes several weeks. After this, the person for whom you wanted to reissue the ticket will be able to buy it.
There is an exception to every rule, in in this case, this is the low-cost airline Pobeda. Any adjustments are made for a fee: 2,000 rubles for changing the departure date and 4,000 rubles for registering for another person.

In this case, ticket transactions are possible no later than 4 hours before departure at the airline’s call center or no less than 40 minutes before departure at the airport ticket office. It must be said that Pobeda Airlines positions itself as a low-cost carrier, where prices start from 999 rubles during special promotions.


Is it worth changing a ticket purchased for 1000 rubles, having paid 4000, is a question that everyone decides for themselves.

Looking for cheap flights?Looking for cheap flights?

Info

By fare we mean not just the price of air transportation, since in just one economy class there can be several of these fares at once. It is not difficult to guess that if you bought a ticket at the most favorable rate, then you are unlikely to be able to exchange it for the same one.


Attention

Therefore, in addition to the 30 euro fine, you will also pay the missing part according to the new tariff. Re-registration is advisable if its price is significantly higher than the fine; in other cases, it is better to return it and purchase a new one.


How to change plane tickets for another date (another date, time)? If you still urgently need to change your departure date, there are several ways to do this. Through the airline's website. The leader among Russian air carriers is Aeroflot.


They have their own website that even inexperienced travelers will understand.

Return and exchange of tickets

Can I exchange an electronic ticket at the ticket office? An electronic ticket, like one purchased at the box office, is a document, so you can exchange it in any way convenient for you. The same applies to documents issued at an air ticket office or purchased online on intermediary sites.


Since the ticket you paid for is already in the airline’s database, data about it also goes to all other services involved in their distribution. Of course, there is no point in exchanging a ticket purchased on the official website or at the airline ticket office through intermediary sites, while tickets purchased from such intermediaries can be exchanged at the airline ticket office or official website.
What are the rules for non-refundable travel documents? Based on the name, non-refundable tickets cannot be returned or exchanged. However, the law provides for special cases when this can be done.

Questions and answers

As a rule, changes to a ticket are only permitted before departure. AFTER DEPARTURE CHANGES NOT PERMITTED or CHANGES NOT PERMITTED IN CASE OF NO-SHOW However, there are fares that allow changes after the plane has taken off, but the penalty for the change in this case will be greater: NO-SHOW ADDITIONAL PENALTY 25EUR APPLIES FOR CHANGE Pay attention to the phrase NO-SHOW - failure to show up for a flight. From what point NO-SHOW is considered depends on the airline. This may be a no-show at check-in (check-in for your flight has already been completed) or a no-show at boarding (boarding has been completed). How to change an air ticket? All modifications to the ticket must be made through the agent from whom you purchased the ticket. If the ticket was purchased from an airline, then only through the airline. Contact them by phone or email, provide your details and the date for which you want to change the ticket.

How to change an air ticket. answers to all questions

  • The flight date, time and/or route can be changed for an additional fee no later than 48 (forty-eight) hours before the scheduled flight departure time through the airline's call center or on the website. If the new fare exceeds the fare at which the ticket was originally purchased, the difference is paid by the passenger in full.
  • A passenger can order an additional service no later than 4 (four) hours before the scheduled flight departure time indicated on the ticket through his personal account on the website www.pobeda.aero or through the airline’s call center, and no less than 40 (forty ) minutes before the scheduled flight departure time - through the airport ticket office.

How to change an Aeroflot ticket to another date?

In order to adjust the departure data, first click on the “Buy ticket” button. On the page that opens, immediately before the booking details there will be a hyperlink “Exchange/Return”.

After clicking, you will be redirected to a page where you will need to enter the reservation code and the last name of the passenger for whom the document is issued. When the system finds your reservation, you can change the departure date.
Through the website of the intermediary company. Intermediary companies for the sale of air tickets are, as a rule, large sites where information from air carriers flows. The advantage of this system is that you have the opportunity to choose suitable option from several airlines.

Pardon our interruption...

In general, these are ordinary tickets and you can buy them everywhere, including online on our website. More details in our articles “Non-refundable tickets“.

How to transport a computer on an airplane? Read the article “How to transport photographic equipment and computers on an airplane.” Is it possible to receive compensation for a ticket if a flight is missed? This depends on the booking class. If you have a non-refundable fare ticket, then it is not possible to get a refund if your flight is late; in other booking classes, a refund is provided from partial to full. More details in the conditions of booking classes Have your flight been cancelled, but the alternative option is more expensive? If the airline cancels the flight, then it must offer you to get to the destination on another nearby flight of this company or return the money.

Is it possible to change an air ticket to another date and how?

How to reschedule your departure date: what to do, where to go, whether you need to pay a fine. Circumstances vary. Someone close to you got sick, and you can no longer fly out that day, or there is some kind of force majeure at work.

In the end, you simply can’t leave on that day - you’re not in the mood, your vacation has been postponed. It is impossible to foresee everything. What to do if you need to change the departure date on an already purchased ticket? Can I change my departure date? Why don't they want to change my flight date? There really is such a possibility.

But here it is worth considering - most preferential fares do not allow changing the departure date and route. If you use the services travel agency, before your trip you should ask in advance what to do in such a situation.
Some tariffs allow date changes only by correspondence to a higher tariff.

Non-refundable tickets change date

Changes have been made to Air Code RF. It was assumed that this would create an opportunity to reduce the cost of air tickets purchased at non-refundable rates, according to various estimates from 10 to 25%. Is it possible to return a non-refundable air ticket? It is possible to return a non-refundable ticket with a refund of the entire amount spent on the purchase of the ticket only in exceptional cases. Articles " Non-refundable air tickets" and " Air ticket refund conditions ". How to buy an air ticket online? Articles to study: “How to buy a ticket online” and “Buy a ticket by phone” The ticket says one piece of luggage, and hand luggage How many? Usually this is one place up to 10 kg. with dimensions of the sum of three dimensions not exceeding 115 cm. In addition, you are allowed to take some other things. The list is given in the article “Rules for the carriage of baggage and hand luggage.” More accurate information can be obtained on the airline's website.

Transaero non-refundable tickets change date

You can only exchange for a ticket at the same fare as it was or more expensive. If you choose the same “T” tariff, you will only pay a $20 fine. If you choose a more expensive fare or tickets for the “T” fare are not available, then $20 (fine) + $20 (the difference in the cost of the “U” and “T” fares is $120-$100) = $40. What types of exchanges can be made? Full list specified in your tariff rules. For example: REBOOKING/REISSUE IS A ROUTING/DATE/FARE BASIS/FLIGHT MODIFICATION. You can change the date and time of departure or arrival, as well as the fare type.

Some fares also allow changing the route (ROUTING) and, in very rare cases, the name of the passenger (NAME CHANGE PERMITTED FOR A FEE AND UPGRADE). But buying cheap air ticket, you will often come across the phrase: REROUTING IS NOT PERMITTED - changing the route is prohibited.

When can I change my air ticket? The answer to this question also depends on the fare rules.

Not preferential rates, as a rule, allow you to freely change both the time and date of departure, and the route. What to do if you issued an electronic ticket, is it possible to get a full or partial refund? When you issue a ticket through the airline’s website, you don’t have to do anything yourself - customer service staff can change these dates online.

Everything is very convenient. The fee for changing departure dates depends on the airline's fare. If the ticket is expensive, they will change the date for you free of charge if there are free seats at that time.

A date change fee may be charged to your bank card, if the airline allows you to change the date directly on personal account online. As a rule, if you buy last minute tickets, they cannot be returned.

Moreover, neither free nor paid. Your ticket will simply be lost. Therefore, always try to think through force majeure in advance.