Ural airlines Ural airlines. Airline Ural Airlines. Promotions and discounts

Simferopol - Moscow, U6 10, 21.07. We checked in online on a convenient website a day before the flight, choosing the best seats. At first, all flights except ours were delayed,...

Closer to the flight, it turned out that ours was delayed by 30 minutes. We sat at the airport from 13:00 (for some reason we arrived so early ourselves), and saw how flight 576, about which negative reviews below. That's right, it was a mistake to choose UA flights, you should have chosen Aeroflot, then you would have been delayed not for 2 hours that day, but for 4!!! On this day, the Aeroflot flight to Moscow was delayed by 4 (!!!) hours, and not 2, like yours. Only Aeroflot has only positive reviews, but here there are only negative ones)) UA flights to Yekaterinburg and Krasnoyarsk took off before us, with a maximum delay of an hour. We took the “Promo” fare, which was enough because: a) we know how to read what is written about luggage when purchasing a ticket. If a person stuffed ~23 ~32 kg of things and souvenirs into a bag, took the “Promo” rate, and then minus UA regarding the additional payment for luggage - well, you should minus yourself, not the company. Or do you want to be provided with a personal airplane carpet for 6 thousand rubles? b) we turned for help to the UA counters, behind which there were girls who generally should have been busy with other things, and not answering our questions - the girls helped with a smile, did not say “we don’t give information, we are registering an advantage” (I would That’s probably what I would have answered myself =))), but they helped us by saying that if there are two tickets for one order, then the baggage is summed up. This saved us from partially emptying the suitcase. By the way - at the Simferopol airport there are a huge number of counters and machines for self-check-in for a flight from UA, no other company is represented in such a volume at the port - this is definitely a plus, you just have to use it, and it’s better for people to strain and blame others so that they themselves don't tense up. The flight itself: The last time I flew on Transaero was (yes, a long time ago) on a two-story Boeing (I don’t know the model) with 4 turbines. So then it shook more strongly than on Airbus 320 UA, which was flying on this flight. We gained altitude in 5 minutes, I didn’t feel any discomfort at all (I attribute it to the fact that the seats were above the wing - we chose those ourselves, thanks to the comfortable online registration per day - again plus UA), the same for landing. Disadvantages of the flight: - inadequate passengers who stood up during the climb to put their luggage upstairs - that's right, it's time. We taxied along the runway for 15 minutes, but it was necessary to put the bag on top precisely when gaining altitude - and they made such a dissatisfied face when the captain shouted in shock over the communication “Sit down”, as if he was forced to shovel manure. Passengers who ignored requests to remove all electronic devices and headphones during takeoff/landing. Passengers who, during a two-hour flight, managed to find a reason to clarify something with the flight attendants and drive them crazy. Passengers who didn't even bother to thank the ship's captain for a wonderful flight. (judging by his voice, the captain was young, but he really loves his job, and I even felt very sorry for him that no one thanked him with applause or upon leaving). Passengers who started filming mobile phone briefing before the flight and thereby made the flight attendant nervous (can you send me links to YouTube with such videos?). Of course, the staff is not ironclad, some react calmly, some don’t, but not a single girl steward gave in or lost her temper, at least she didn’t show it - a plus to the staff. I couldn’t do that, it seems to me that I would start to be rude to such citizens, because it is the staff who are responsible for the lives of the people who are sitting inside iron cans at an altitude of 9 thousand km. And people themselves interfere with all their might.... They get up at takeoff, thinking that the rule of sitting with your seat belt fastened is bullshit for losers, or something. But it would be worth opening a physics textbook (not even aerodynamics) and remembering that this is not so; they don’t turn off electrical devices that can create fields, thinking that this is nonsense - but this is not nonsense guys, all the fields are calculated, and any displacement of one of the vector of fields used for aircraft technology, even minimal, can lead to disaster. Yes, the passengers didn’t care. The main thing is your comfort, and not the life of 100 people in an iron can called an airplane. RESULT - I give the airline a 9. I give it to 3 passengers of the company (of course, not everyone behaved like that, but this is the first time I’ve seen that they didn’t clap when boarding). The only reason for me not to fly on UA ​​anymore is the passengers. What is the reason for this, I have no idea, maybe the price attracts inadequate people? I bet 100500 to the pilot of the plane. He apologized for the delay due to the late arrival at the port of Simferopol (I’m more than sure that it was due to passengers who didn’t have time / got drunk / think that everyone should wait for them - and the pilot apologizes), but compensated with a quick flight (2 were supposed to fly: 15, flew 2:05) Pilots are heroic people. They take responsibility for the lives of people who are trying in every possible way to prevent the pilots from saving it. Just for the love of work. I respect you. An airplane is an airplane like an airplane, you can see that it flies, nothing more. Airbus 320 is my favorite so far. Luggage - not lost, not stolen, waited about 10 minutes. This was the situation on our flight. And by the way, no expired chokopaev. All the best, don't be snobs, clap for the pilots when they land. P.S. oh they will downvote this review I feel it

In 2013, the European Aviation Safety Agency compiled a rating of airlines based on their level of flight safety. The company has become the undisputed leader in this regardUral airlines, which has been engaged in civil air transportation for several decades and has established itself as a serious and responsible organization.

The airline's aircraft fleet is small - only 16 airliners. However, the flight geography is quite wide - 120 destinations to various cities of Russia and foreign countries.

Regular customers of Ural Airlines are given the opportunity to become participants in the “Wings” and “Corporation” bonus programs.

Airline « Ural Airlines"is today one of the most recognizable domestic air carriers. The air operator Ural Airlines operates its flights not only within the territory of Russian Federation, but also beyond its borders, carrying out air flights to 24 countries of the world.

Since 2007, Ural Airlines' passenger turnover has been steadily growing, and in 2014 it is expected to reach 5 million passengers per year, while Ural Airlines carried its first millionth passenger in 2006.

After Ural Airlines finally completed the construction of a hangar complex for servicing wide-body aircraft in mid-2014, it is expected that in the near future the air carrier will purchase new wide-body aircraft such as the Boeing 767 and Airbus A330.

In 2013, Ural Airlines became the winner of the Wings of Russia award for the 11th time, and among other things, the air carrier was also recognized four times the best airline year on domestic flights, which naturally emphasizes the high status of this air operator.

The company's clients are served in three classes: economic, comfort and business class. All passengers on board Ural Airlines aircraft are provided with the latest newspapers, food and drinks. Comfort class passengers have the opportunity to check in at a separate counter and arrive at the boarding point on a separate vehicle. Business class customers will be able to receive a number of additional services both during check-in and boarding, and during the flight.

Ural Airlines takes care of its passengers not only during the flight, but also in the event of a flight delay, for example, due to weather conditions.

In this case, you will be provided with a number of services:

Special room for caring for a small child.

The ability to notify your loved ones about a flight delay by phone or email.

If the plane is delayed for more than four hours, you will be provided with hot meals.

The company provides all these services no extra charge.

On some routes the company organizes subsidized transportation at preferential rates. You can find all the details on the company’s website.

Taking care of the comfort of its customers, Ural Airlines provides additional services:

You can purchase an Aeroexpress ticket right on board the plane. Passengers on some flights are provided with such tickets free of charge.

Ural Airlines entered into an agreement with railways Germany, according to which passengers flying to Munich and Cologne can continue further travel around the country by train.

A new service has appeared for advanced Internet users - widgets for Yandex. Now you can install the widget on your home page and easily navigate to flight schedules and ticket prices.

Gadget for Google - another one new service, which also allows you to quickly find information of interest from your home page.

Online consultation is a modern, simple way to obtain information using the Internet. Company employees around the clock ready to answer any of your questions.

Airline Ural Airlines. Official site. http://www.uralairlines.ru/

Basic data:

Country Russia

Year of appearance: 1993;

IATA airline code: U6;

ICAO airline code: SVR;

Airline internal code: U6;

Contact details:

Airline mailing address: per. Utrenny, 1g, Ekaterinburg, Russia, 620025;

Airline landline phone: +78002000262;

Airline fax: +73432726000;

Airline email address: [email protected] ;

The airline's base airports are Moscow Domodedovo and Yekaterinburg Koltsovo airports.

Domestic flights : Blagoveshchensk, Anapa, Irkutsk, Vladivostok, Gelendzhik, Mineral water, Krasnodar, Nadym, Moscow, Novosibirsk, Nizhny Novgorod, Norilsk, New Urengoy, Samara, Salekhard, Sochi, St. Petersburg, Chita, Khabarovsk, Yamburg, Yakutsk.

Flights to CIS countries: Gyumri, Baku, Yerevan, Dushanbe, Kulyab, Kyiv, Simferopol, Lankaran, Khujand, Tashkent.

International flights: Bangkok, Antalya, Budapest, Barcelona, ​​Varna, Burgas, Guangzhou, Goa, Dusseldorf, Dubai, Cologne, Heraklion, Lahore, Larnaca, Munich, Milan, Prague, Podgorica, Rimini, Pula, Thessaloniki, Rhodes, Sanya, Istanbul, Tel -Aviv, Split, Harbin.

IN aircraft park The airline operates Airbus A320 and Airbus A319 aircraft.

The company with the call sign “Sverdlovsk Air” is very popular among domestic travelers. According to the registers of international associations, a Russian company is coded with the following symbols: U6 for ICAO and SVR for IATA.

History of development

The founding of a united air squadron on the basis of the then Sverdlovsk airport occurred in 1943. The division of the enterprise into transport node and the airline took place in 1993, and then the carrier was given the name “Ural Airlines”, and already in 2006 the company’s passenger traffic exceeded 1 million people.

In 2016, U6 was able to transport more than 6 million passengers. The company has gained such popularity thanks to the quality of the services provided and its attitude towards a comfortable, safe flight. Ural Airlines employees try to fulfill their professional duties in accordance with international requirements.

Throughout its history, the company has repeatedly become a laureate of domestic awards in such projects as “Wings of Russia”. It also has an award from Pulkovo Airport as the best carrier. Ural Airlines was awarded the “Oracle Innovationaward 2016” and “Skywayserviceaward”. Sergei Skuratov, CEO of the airline, received special recognition for his special contribution to the development of Russian aviation transport.

The fact that the company is a member of the IATA Clearing House and a participant in the Internet Agreement, which includes the most leading corporations in the world, speaks volumes. But Ural Airlines is not yet visible in the SkyTrax ratings. Among Russian airlines This carrier currently ranks 5th in terms of volume of services.

But this company was one of the first in Russia to introduce automated check-in for flights. The airline's pilots undergo rigorous training on specially equipped simulators in its own flight training center. Only the world's leading companies have such centers - AirFrance, Emirates, Lufthansa, etc.

The complex was built using the most modern innovations and is not only training center– maintenance of basic aircraft is carried out here using the most sophisticated technologies, which in Russia are this moment no one else uses it.

Every year the company introduces innovations to provide comfortable service to its passengers. Particular attention is paid to online opportunities - now all operations for booking, choosing a flight and seat on board, paying, etc. can be done without leaving home.

Contacts

Ural Airlines is registered in Yekaterinburg, in the lane. Morning.

For information, please contact us at +7 800 7700 262 and email: [email protected].

U6 airline has its own official website http://www.uralairlines.ru/. Through these contacts you can purchase a flight ticket, or for this purpose use mobile application Ural Airlines.

check-in

Passenger registration is carried out in several ways. Everyone will choose for themselves what is more acceptable to them, but you should not postpone this procedure until the last minutes.

• At the airport at the counter domestic flights registration begins 1.5 hours before departure, for international flights – 3 hours. Check-in usually ends in 40 minutes, but a number of airports in the world have their own rules that you will have to follow (in Rome this time is determined at 50 minutes, in Dubai - at 1 hour);
• Self-check-in for a flight is allowed in the airport hall at self-service kiosks (if available). It opens 23 hours before departure and ends 1 hour before it. Therefore, it is advisable to arrive at the terminal in advance, although this method frees you from tedious standing in line and gives you an advantage in choosing a suitable seat in the cabin;

• Registration via the Internet on the website https://www.uralairlines.ru/your-flight/register/online/ begins 24 hours before departure for direct flights and 12 hours before departure for charter flights, and ends 1 hour before departure. This is the most convenient way, as it saves time - the procedure can be completed without leaving home. This registration method will become even more advanced in the near future - the company is introducing new system automated check-in for flights called “Amadeus Altea Departure Control System”.

People with disabilities, passengers traveling with children or animals, as well as transporting dangerous goods or oversized luggage Check-in takes place only at the airport counter.

Note! Passengers who are late for check-in can be accommodated by completing the procedure at a separate counter if boarding for the flight has not yet been completed. But in a row international airports You will have to pay for this service (according to the tariffs in force there).

To navigate the departure time of your flight, it is recommended to visit the company’s website page https://www.uralairlines.ru/your-flight/board/, where the online board is displayed.

Dockings

Some of the flights operated by Ural Airlines are transfer flights. Connection times range from 1 hour to 24 hours (depending on the route). If the carrier violates the connection time, he will worry about selecting a new route for passengers (with mandatory rebooking).

If the flight is delayed by more than 2 hours, the company will organize luggage storage, and will provide a mother and child room for passengers with children under 7 years of age to rest. The benefits also include drinks, 2 free phone calls and emails.

Note! If the flight is delayed by more than 4 hours, in addition to the above, passengers are provided with hot meals. If the delay is more than 8 hours, passengers are accommodated in a hotel with mandatory transportation there and back at the expense of the company.

Baggage rules

1 passenger seat includes free luggage with dimensions of 50x50x100 cm (the total amount should not exceed 203 cm) and hand luggage 20x40x50 cm (no more than 115 cm). Admissible to free transportation The weight of baggage depends on the fare category and is indicated in the table below.

Allowance for checked baggage and hand luggage, placekg (no more)

Additionally, you can check in 1 set of sports equipment weighing up to 23 kg with dimensions not exceeding 203 cm as baggage free of charge - on all fares except “Promo”.

An additional fee will be charged for extra pieces of baggage and excess baggage. It depends on the duration of the flight and ranges from 35 to 50 € on domestic flights and 40-100 € on international flights. Dimensions exceeding 203 cm are subject to a “tribute” of 100 €. Weight Limit luggage for 1 person should not exceed 50 kg.

Participants in the “Wings” bonus program have the right to discounts when paying extra for extra kilograms of baggage and carrying oversized items:

• if you have a silver card on all types economy class there is a 50% discount on rates for heavy, oversized and excess baggage;
• a gold card for economy class passengers entitles you to 1 free excess baggage item and a 50% discount on surcharges;
• business class passengers with silver and gold levels receive a 50% discount on oversize supplement fares.

Note! The airline is introducing restrictions on the carriage of Samsung Galaxy Note 7 smartphones in hand luggage, suggesting that you refrain from using and charging them during the flight.

Nutrition

On all flights operated by Ural Airlines, free meals are provided, the range of which depends not only on the duration of the flight and the chosen route, but also on the class of service.

• In economy class you are offered a choice of cold appetizers or confectionery, a standard set of hot dishes, and drinks. It also provides a “Paid Meals” service, in which you can order dietary, vegetarian, and Muslim dishes for a fee. To do this, you must make a special order 36 hours before departure;

• Business class has a varied menu of several hot dishes, snacks, and desserts. A special menu is offered free of charge, taking into account the gastronomic needs of passengers, and hot and cold drinks are complemented by alcoholic ones.

In business class, much attention is paid to serving the dishes, which makes the service closer to that of a restaurant.

Note! Passengers can also take advantage of the on-board store. Here you can buy confectionery, soft drinks and alcoholic drinks (and in addition to them, printed publications and souvenirs).

Prices range from 50 to 200 €, but this gives you the opportunity to pamper your kids with delicious chocolate bars, fruit purees, and juices. You can pay for purchases either in cash or by bank card– there are electronic POS terminals on board.

Traveling with children

For passengers with children, the airline establishes the following rules:

• 1 adult can carry 1 child under 2 years of age free of charge on domestic flights and with payment of 10% of the adult fare on international flights, if he holds the baby in his arms during the flight;
• It is not allowed to place 2 small children on one passenger seat;
• when booking a separate seat, a ticket for a child under 2 years old is purchased at the rate of a 12-year-old child;
• the company allows the carriage of unaccompanied children aged 5 to 12 years for a certain fee: in Russia - 3 thousand rubles, for international flights– 50€ per segment;
• the company allows travel with infants up to 7 days from birth, but for this it is necessary to provide a medical certificate stating that the child is healthy and air travel is safe for him;
• the company does not provide newborns with bassinets, and it is also not allowed to bring children's car seats into the cabin.

If the rules of the airport from which the flight is departing allow the child to be transported to the plane in a stroller, a company representative will provide this opportunity. But then you will have to check the stroller as luggage - it comes free of charge above the norm.

Small children are not provided with food on board; parents will have to take care of this themselves. You are allowed to carry baby formula on board the plane in excess of the agreed carry-on baggage allowance free of charge in the amount necessary to feed the baby throughout the flight.

Children from 5 to 12 years old in economy class will be offered a set of meals for an adult passenger. Business class offers a free children's menu on select flights.

The company provides for the transportation of unaccompanied children in the following cases:

• on flights within Russia and to the CIS countries - children aged 5 to 12 years;
• abroad - children aged 6-12 years, as well as disabled people under 18 years of age.

Important! It is worth taking into account that the company carries no more than 4 children on board, unaccompanied by an adult passenger. In order for your child to be able to board a specific flight, it is better to register him in advance.

The second point is that unaccompanied children are accepted only on those flights where there is a representative office of Ural Airlines at the final destination of the route. Also, at some points of destination or departure, a fee may be charged for the carriage of an unaccompanied child (according to the tariffs of a particular airport).

Aircraft fleet

Previously, Ural Airlines used exclusively domestically produced aircraft: Tu, An, Il. In 2006, the entire fleet of vehicles was completely re-equipped, and now flights are carried out exclusively on Airbuses, a characteristic feature of which is fuel economy due to the streamlined shape of the vehicle.

Ural Airlines fleet of aircraft

The company continues to develop - a new hangar complex has already been built, which will soon accept wide-body aircraft. The repair and technical base is also well equipped, allowing for high-quality maintenance of the vehicles in the fleet, thereby ensuring safe flights.

Since this year, the carrier has been actively updating seats in airliner cabins, which will make flight conditions even more comfortable. Now passengers will “sit” on comfortable “DragonFly” models from the famous manufacturer “ZodiacSeatsFrance”.

Base airport

The carrier's main base airport is Koltsovo in Yekaterinburg. The main flow of domestic and international flights (both regular and charter) originates from here. Another hub is located in Moscow (Domodedovo Airport) - there are about 30 regular flights here. An additional hub is located in Novosibirsk (Tolmachevo airport). Some flights operate from St. Petersburg (Pulkovo).

Types of tariffs

Flying with Ural Airlines is offered at flexible fares depending on the class of service. You can find out what is included in the ticket price from the table below.

Tariff terms

The company offers its passengers to independently choose the level of comfort with which they prefer to travel.

Additional payments for proposed changes can be found in the table below.

Changes in tariffs according to service class

The more prestigious the class of service, the more free services are provided.

Where do they fly?

Ural Airlines carries out transportation to 120 destinations, the bulk of which are domestic flights within Russia, as well as to the countries of the former Soviet Union. The company is a participant in the federal program for the transportation of residents Far East to the European regions of the country.

Among the international destinations, covering more than 25 countries, one can highlight flights to Helsinki, Barcelona, ​​Munich, Prague, Karlovy Vary, Rome, Dubai, Tel Aviv, Beijing, Harbin.

The company also has representative offices in major airports CIS countries to implement freight transport not only to Russia (and back) - there are flights from there to Europe as well.

bonus program

For frequent flyers, U6 offers participation in bonus program"Wings". Bonuses are equivalent to the Russian ruble and provide great opportunities during travel:

• discounts on tickets and extra luggage, for partner services;
• free choice of seat in the cabin,
• purchasing a ticket and the right to use business class services.

Bonuses can be accumulated or spent immediately. Already 1 flight gives the right to obtain a “blue” level. After completing 20 flights, a passenger is assigned a “silver” status, and after the 40th flight, a “gold” status. The higher the level, the more privileges are granted.

The company awards bonuses not only for the number of flights, but also for the purchase of goods in the online store shop.uralairlines.ru. Program participants can take advantage of special offers - additional meals on board, hotel reservations, car rentals, and receiving certificates for 3,000, 5,000, 10,000 rubles.

There is also a program Corporate client", freeing business travelers from many organizational problems - they are taken care of by the Ural Airlines company. This includes booking tickets (both air and railway), hotel rooms and transfers to them, obtaining insurance and visas (on international flights), as well as providing seats in VIP lounges at airports.

Promotions and discounts

All kinds of discounts are provided to participants of the “Wings” program (this is mentioned above). By regularly visiting the company's website, you can keep track of great deals on tickets for a number of popular flights. This will give you the opportunity to choose an economical flight option for yourself.

This company is the most technically equipped compared to some domestic air carriers, because only professionals work on its staff high class. This provides a 100% guarantee of the safe operation of the company’s airliners and ensures high-quality service for passengers using the services of Ural Airlines.

Video

The activities of Ural Airlines started in 1943, then the company was called the Sverdlovsk United Detachment, and received its modern name in 1993 - Ural Airlines, official website uralairlines.ru. The main Koltsovo airport is located in Yekaterinburg, the second in Moscow Domodedovo. The airline is headed by S.N. Skuratov. Ural Airlines is in the TOP-5 largest companies in the Russian Federation, serving more than 8 million passengers per year.

Information about the company's fleet

More recently, the Ural Airlines fleet consisted of An 12 and 14, Tu 134 and 154 and Il 86. Today the company operates 45 new aircraft - Airbus types A319-100, A320-200 and A321-200 with a capacity of 134 to 220 people. 2 aircraft of the improved type Airbus A320neo and 14 units of the fourth generation Boeing 737 MAX 8 have been ordered for lease. According to plans, the company will place the next order for wide-body A330s.

Airline contacts

Baggage rules

At international airports different countries There are rules about what you are allowed to take on the plane. It is recommended that you familiarize yourself with the regulations on uralairlines.ru in advance.

Main directions

Airline Ural Airlines transports tourists from 25 Russian and more than 40 international airports. The final destinations are all significant capitals and tourist areas. The Ural Airlines website has a schedule, as well as an electronic display with a calendar and a complete list of destination cities.

Service and additional services

The Wings program is an amazing opportunity to save:

• when paying for a transfer ticket with Ural Airlines, each client participating in the “Wings” promotion has the opportunity to use bonuses;
• discount points are awarded to tourists based on fares and destination;
• payment is available instantly - after receiving bonuses;
• bonuses can be used to pay part or full amount next ticket;
• An additional opportunity to receive a discount will be active participation in company promotions and purchases in the airline’s online store.

Benefits of the promotion for customers:

• payment for any tickets with bonuses;
• the cost of one bonus is equal to one ruble;
• receiving a discount on additional luggage;
• reservation of any passenger seat on the plane;
• business class services;
• using discounts from partners;

Affiliate discounts Wings participants have the opportunity to send points to charity. Points in charity accounts are spent on flights for socially important groups of the population, for example, doctors, children and their families. Transfers have no restrictions and are carried out on a voluntary basis.

check-in

Check-in for domestic flights begins 1.5 hours before departure, for international flights - 3 hours. The procedure ends 40 minutes before the flight. To save time you can do:

• online registration;
• self-check-in at company kiosks - starts and ends 24 and 1 hour before departure, respectively.

Self-registration has restrictions.

general information

U6 Airlines is developing a program for business clients: Corporate Client. It includes:

• reducing travel expenses;
• use of the services of the Airline's comprehensive programs - air tickets, visas, tickets for railway transport, hotels, insurance, other transport;
• a break from resolving issues and nuances of a business trip - the airline takes care of the routine.

Benefits of the program:

It is proposed to create a business invitation to create a multiple-use visa to the territory of the Russian Federation for foreign citizens. Persons participating in the program can book seats located in VIP seating areas and buy a ticket on Aeroexpress.