Acceptance on board the aircraft and baggage check-in at the destination airport, at the transit airport. V. Loading luggage and cargo luggage into the carriage before departure for the flight Loading luggage

Transporting checked baggage to aircraft is carried out upon completion of passenger check-in and baggage check-in. Checked baggage can be carried different ways- individually, in containers, mixed.

To transport checked baggage and perform loading and unloading operations with it, mechanization means must be allocated and personnel must be assigned to ensure the delivery and loading of baggage onto the aircraft, depending on the methods of transportation.

When transporting piece cargo, electric vehicles and tractors with luggage cart couplings are used.

For the container method of transporting luggage, containers (LD - 3, AK - 1.5), as well as stationary and mobile mechanization equipment are used. The stationary means of mechanization installed in the baggage areas of the airport terminal and used for completing/unstuffing containers include roller tracks with a drive roller system and lifting and picking tables. The composition of mobile mechanization equipment includes:

means for delivering containers to (from) the aircraft – tractors (tractors) and container trolleys;

· means for carrying out loading and unloading operations - trailed or self-propelled container loaders, as well as vehicles with lifting bodies.

Baggage is loaded onto clean, serviceable luggage trolleys/containers, with special attention paid to luggage decorated with special distinctive tags (VIP, PRIORITY, HEAVY, FIRST, BUSINESS, DOSMOTRENO, FRAGILE, etc.).

When picking up baggage on flights with stopovers, each unloading point and class of service is placed on a separate trolley. Baggage transfer passengers and high service classes are equipped with a separate luggage trolley/container. Luggage is placed on the carts/container carefully and in such a way that the number of items packed on the carts/container can be easily counted.

Luggage placed on trolleys should not protrude more than 10 cm above the side of the luggage trolley, and the total weight of luggage on one trolley should not exceed its carrying capacity.

When packing luggage into containers, the loader places the luggage in the container until it is completely filled, keeping a count of the items placed in the container. The doors of a loaded container must open and close freely, for which, when stowing luggage, it is necessary to leave a free space of at least 50 mm between the cargo and the container door. In each container, the loader loads luggage sent to a specific destination, guided by the destination airport code indicated on the luggage tag or by the color of the luggage tags. A label is filled out for each container, which is inserted into the container pocket or glued to the container.

When stowing luggage, the baggage handler checks the suitability of the luggage for the given flight and the data on the luggage sheets/baggage manifests. In case of a discrepancy in the amount of baggage, the loader (senior level) responsible for the delivery and loading of baggage onto the aircraft together with the check-in agent, find out the reasons for the discrepancy, recalculate the baggage according to the check-in sheet/passenger manifest and in trolleys/containers. If the reasons for the discrepancy are not found, the baggage is identified by passengers under the aircraft, and in some cases on board the aircraft.

If there is a limited number (shortage) of containers allocated for baggage, it is allowed to pack the baggage not included in the container onto a trolley; in the same way, the baggage of passengers in high service classes (if their quantity is small) can be checked in. In this case, a separate baggage checklist is issued. Information about the availability of baggage (weight, number of pieces) not loaded into containers must be transferred to the flight cargo loading group (including the balancing dispatcher).

Upon completion of loading, the PSB seals the containers and signs on the baggage list for the number of containers for the total number of pieces of luggage, including in each container. PSB compares the number of pieces of baggage accepted for transportation with registration data.

In case of inclement weather (rain, snow, etc.), checked baggage must be covered.

Responsibility for the safety of checked baggage rests with the driver who transports the baggage and the loaders involved in loading and unloading operations.

Before loading baggage on board the aircraft, the senior loadmaster and flight attendant are required to inspect the cargo compartments of the aircraft and check their condition.

If the cargo compartments are dirty or there are objects in them that can damage (dirty) the packaging and luggage, as well as if the compartments are not illuminated, then the luggage should be loaded after putting them in order.

Hatches connecting the passenger compartment with cargo compartments must be closed and sealed. If the seals are broken, loading of checked baggage is prohibited.

Checked baggage is loaded on board the aircraft at
in the presence of a flight attendant, a team of loaders with
using:

Motor transporters - for piece luggage;

Trailed or self-propelled loaders - for loading (unloading)
containers with luggage.

In the absence of a flight attendant, loading and unloading is strictly prohibited.

In order to ensure the necessary alignment of the aircraft and flight safety, loading of piece luggage should be carried out strictly in accordance with the instructions of the alignment and loading controller.

It is recommended to load transit luggage into separate cargo compartments according to the unloading points. If transit baggage is placed in one cargo compartment, then baggage heading to the final unloading point is loaded first, and baggage heading to the first unloading point is loaded last. In this case, luggage traveling to different unloading points must be separated from each other if possible.

The baggage of passengers on designated and controlled flights must be loaded onto the aircraft in such a way as to ensure its priority unloading from the aircraft upon arrival.

Loading of checked baggage must be carried out by the required number of loaders and using loading mechanisms (conveyors, trailer trolleys, etc.) and in compliance with the technological schedule for commercial maintenance of the aircraft.

When accepting containers from baggage loaders, the flight attendant
must:

Make sure that the seals on each container are present and intact;

Having received three copies of the baggage manifest, check their completion,
identity of entries in the baggage manifest and on container labels.

The flight attendant (crew member) has the right not to accept checked baggage in faulty packaging/container and refuse to load it onto the aircraft.

Detected damage to checked baggage during loading, as well as a discrepancy between the actual number of pieces of baggage and the number indicated in the baggage manifest, must be entered in all copies of the baggage manifest in the column “Notes of defects”, signed and secured with personal stamps by the flight attendant accepting the baggage, the senior loader, checked luggage.

Damage to the packaging of checked baggage that is not recorded in the baggage list when receiving and loading it at the airport of departure and is detected at the airport of destination (unloading), during unloading, is entirely at the expense of the flight attendant

After loading the luggage, the loader is obliged to:

· close the mooring nets and all locks;

· about any malfunctions of the locks, you must immediately inform the airline representative.

A flight attendant must be present when cargo compartments are closed after checked baggage has been loaded into them. Upon completion, he must sign all copies of the baggage manifest for the accepted number of seats, two copies of which he takes with him on board the aircraft, and one remains at the station. loaders/PSB unit.

Practical lesson No. 4

There are several ways to carry things with you, it all depends on how much you have. If there are not very many, then they are carried as hand luggage. If there is a lot, then you will have to send it as baggage or cargo luggage in accordance with the rules for transporting baggage by railway. All baggage allowances are based on 1 ticket (tickets without a seat for children under 5 years of age are not considered).

On suburban and international trains, baggage transportation rules may differ.

Hand luggage

• Anything up to 36 kg in size (in SV cars - 50 kg) and up to 180 cm in size in the sum of all three dimensions. There is no need to pay for this.
• Plus up to 50 kg per seat - for a fee.
• Plus household, video and audio equipment, which in the sum of three dimensions exceeds 180 cm - for a fee (according to the baggage rate weighing 30 kg, issued at the ticket office with a “baggage in hand” receipt). In general carriages - this is not possible.
• Passengers with children and disabled people can carry with them free of charge a wheelchair, baby stroller, and other equipment necessary to ensure their mobility or for rehabilitation.

That is, you just buy yourself a train ticket as usual and take your things with you. They will need to be placed in places for luggage in the carriage: upper luggage racks, in lockers under the lower racks, etc.

Remember that your belongings should not worsen the travel conditions for other passengers (that is, they should not interfere).

Not include extra luggage or hand luggage, if a child rides on the same shelf with an adult. If the child has a ticket with his own seat, it is included.

Sports, tourism and hunting equipment

Bicycles, skis, kayaks and other sports equipment, according to the rules for transporting luggage on trains long distance, no need to check it in as luggage. It can be carried in carry-on bags or placed in other convenient ways. The main thing is that your equipment should not interfere with other passengers, everything should be disassembled, safely packed, and the sum of three dimensions (length + width + height) should not exceed 180 cm.

You must pay for the transportation of sports equipment at the regular ticket office at the station. This can be done at any time as soon as the sale of tickets for your train opens. That is, you can either simultaneously with purchasing a ticket or later. any time before the train departs.

• Skis, ski poles, and snowboards are transported on trains free of charge. No documents are required.
• Kayaks, kayaks and oars (both collapsible and non-collapsible) are paid as follows: for each boat you need a receipt for 30 kg of luggage.
• Bicycles without a motor are charged as 10 kg of luggage.
• Weapons (hunting and sporting) - disassembled, in a case, separately from cartridges. Transported in carry-on baggage areas, paid as 10 kg of baggage.

If you are traveling alone and bringing luggage with you

From October 2014, most of the luggage compartments on railways will cease to operate. Now your luggage is transported in a separate luggage compartment on the same train you are traveling on. There is a luggage compartment on all trains Russian Federation(in the staff car).

Baggage is checked out in accordance with the approved rules for the transportation of passengers, baggage and cargo luggage on railway transport, as follows. At a regular ticket office, you pay for your luggage and receive a receipt. This can be done either immediately when purchasing a ticket at the box office, or by presenting a printout of the form electronic ticket. Then you check your luggage into the staff car of the train (ask the conductors where it is, you will receive it there), and you go in your own carriage.

1. All luggage must be checked in at the same time (and take receipts for it too). For each ticket (including children with a seat provided, that is, from 5 to 10 years old) 3 pieces of baggage are allowed.
2. One piece of luggage in the sum of three dimensions should not exceed 180 cm, weight - no more than 75 kg. The total weight of all luggage is no more than 200 kg per passenger.
3. Anything that does not fit into the regulations can also be accepted for transportation as baggage, but at special conditions. They need to be discussed separately.
4. Each piece of luggage (that is, an item checked in - a sofa, a suitcase, a travel bag) must be carefully packed and equipped with devices for carrying and loading. Especially equipment, objects with glass and mirrors, etc. Remember that the safety of your belongings is your concern. Exceptions are baby strollers and wheelchairs. They may be needed immediately after unloading, so they can be checked into baggage without packaging.

If you are not traveling yourself, but want to send only things

In this case, sending items is registered as cargo luggage. This can be convenient, including if you want to return by plane or send things and travel light for some time. Or you just need to send the cargo to another city. Check the rules for registering, sending and receiving cargo luggage at the station in your city or in help desk Russian Railways by phone 8-800-775-00-00.

You can also send the goods to one of the transport companies operating in your region, or baggage cars by rail. This is done by the company “FPK-Logistics” (a division of Russian Railways).

What can't be carried on trains

Items that can damage or contaminate the carriage or the belongings of other passengers, as well as smelly, flammable, poisonous, flammable, explosive and other dangerous substances are not allowed to be carried as hand luggage.

Remember! Packing and safety of any luggage is your and only your concern.

Financial liability of a flight attendant determined: during the period from the acceptance of checked baggage onto the aircraft from the baggage acceptor at the airport of departure until its delivery to the baggage acceptor at the destination airport (unloading) or to another flight attendant when changing the crew against a receipt in the baggage manifest.

Acceptance of baggage on board the aircraft.

Baggage is loaded into the aircraft only in the presence of the flight attendant responsible for commercial download(when loading baggage in bulk) or an airline representative (at a foreign airport) and under the control of an aviation security officer.

Baggage is delivered on board the aircraft, as a rule, in one batch, after the completion of passenger check-in and registration of the baggage manifest. Baggage delivery in parts is allowed subject to availability large quantity baggage on the flight in agreement with the authorized officer.

Baggage is loaded after cargo and mail and organized by destination.

Baggage to different destinations must be loaded into different cargo compartments of the aircraft. If baggage for different destinations is loaded into one cargo compartment, it must be stowed separately. Baggage to the last destination is loaded first, to the first destination - last. For each destination, passengers' luggage is loaded first economy class, then first and business classes, bonus program participants, VIP passengers and, last but not least, the luggage of transfer passengers.

The number of pieces of loaded baggage must correspond to the number of pieces of checked baggage and indicated in the baggage manifest. If all checked baggage cannot be loaded onto the aircraft due to safety or capacity reasons, a decision is made to load it according to the priority list.

When loading baggage into an aircraft, baggage handlers check the destination codes on baggage tags when loading in bulk (marks on the container label) for compliance with the flight being performed. The flight attendant counts the pieces of loaded luggage.

When loading, you must pay special attention to luggage marked with “FRAGILE” tags. Baggage is loaded in accordance with the loading diagram.

Detected damage to the packaging during loading, as well as a discrepancy between the actual number of pieces of baggage and the number indicated in the baggage list, must be included in the baggage list, which is signed by the flight attendant accepting the baggage, the senior level of loaders who checked in the baggage, as well as the shift supervisor SOP of the airport of departure (stopover) .

When accepting unaccompanied baggage (forwarding), pay attention to the integrity of the seal. If the seal is broken, baggage may not be accepted.

After loading, loaders secure containers and bulk luggage into the aircraft. Upon completion of these operations, the loaders and the flight attendant responsible for the commercial loading of the aircraft formalize the acceptance and transfer of the commercial load. The flight attendant must sign all copies of the baggage manifest for the number of pieces of baggage accepted. One copy of the baggage manifest remains with the senior loader, and the other two are given to the flight attendant.

The flight attendant must be present when the cargo compartments are closed after baggage is loaded into them.

When accepting a passenger with luggage for transportation after check-in has closed (“check-in”), the staff checks his luggage in the usual manner and marks it with a standard tag. The baggage is delivered to the aircraft by the passenger himself and, at the direction of the person responsible for commercial servicing of the aircraft, the baggage is loaded onto the aircraft by a loader with the execution of the relevant documents.

Unloading baggage from the aircraft

Unloading of baggage (in bulk) and containers from the aircraft is carried out by loaders in accordance with the technological schedule for servicing this type of aircraft, as directed by the person responsible for commercial servicing of the aircraft (an airline representative in foreign missions or a representative of the company servicing the airline’s aircraft) in the presence of a flight attendant responsible for commercial servicing.

While unloading baggage in bulk, baggage handlers and flight attendants count the number of seats. During container transportation, it is mandatory to check the presence of seals and labels on containers indicating the number of pieces, weight of luggage and its features. When unloading luggage, handlers must ensure the safety of the packaging and contents of the luggage, paying attention to markings and signs.

When determining the order of baggage unloading from the aircraft, preference is given to transfer baggage transported via interline; behind him, transfer luggage for the company's flights is unloaded, and then luggage arriving at the final destination. The luggage of business class passengers is delivered to the baggage claim area first.

Upon completion of baggage unloading from the aircraft, the flight attendant responsible for commercial loading issues transportation documents. The baggage acceptor must sign two copies of the baggage manifest for the accepted number of pieces of baggage. One copy of the baggage manifest remains with the baggage handler, and one is given to the flight attendant

What do you do almost every time you fly on an airplane? Checking in your luggage.

This is a very simple procedure - drop off your suitcase from the girl at the check-in counter and then, immediately upon arrival, take it from the baggage claim area. It would seem as simple as shelling pears. Let's see how it really works.

So, you arrived at the airport with the goal of finally leaving rainy St. Petersburg for Fiji for three months. This is very important to do in Fiji, because as I write this note, it’s raining outside and I really fucking want to go to Fiji.
You approach the girl, put your suitcase on the scales, give her your passport and smile. The girl, of course, smiles back and at the same time checks in her luggage. At this moment, all the data about your suitcase is entered into the computer - its weight, linking it to a specific passenger, and the entire route is formed, taking into account transfers. This takes a second, after which a telegram is generated with all this data, which is sent to a central server in London in the form of a luggage tag.

Why London? But because there is a single system, one for everyone. Your suitcase could fly through ten airports in different countries, and each of them must clearly understand what it is and where it is flying. This is globalization.

And the sweet girl takes stickers with a unique barcode from the printer and sticks them on the suitcase in different places.

After which the suitcase leaves for the unknown, followed by Fiji. This is what this unknown looks like:

In Pulkovo, on the first and second floors, right behind the wall where suitcases go, a very complex system of conveyors, belts and other mechanisms has been built. Suitcases fall there.

They drive along the tape and periodically pass scanners that read the barcode that the cute girl pasted a couple of paragraphs earlier.

The suitcase travels at a very high speed, about three times faster than a person walking. The suitcase may fall on its side, may be tilted - but it is important for the system to understand what is in front of it. Therefore, there is not just one scanner hanging, there are usually three of them. In Pulkovo they conducted an experiment - they put only one barcode on a suitcase, and a small one at that - the scanner still reads it with a high probability.

Since the scanner is configured very sensitively, you cannot approach it.

All tapes and other media intersect, rest against each other, and make forks. The system, having identified a piece of luggage and read the code, asks the server in London where this suitcase is going. And he receives a flight number in response. The cart is already equipped for this flight; it is located somewhere at the end of the conveyors. The system’s task is to bring the suitcase exactly to the desired cart.

The suitcase ends up on a special platform called the “courier”. At the same time, the system knows exactly which courier carries the luggage.

At the moment when, according to the system, it would be nice for the suitcase to change direction, the courier dumps the luggage onto another belt.

During the movement, the suitcase is examined very carefully. They scan him again, sniff him, maybe even feel him (we were not allowed into this area), and they give the suitcase an MRI. During all these medical procedures, the risks that interfere with loading it on board an airplane are consistently removed from the suitcase.

This ensures that nothing explosive, poisonous or otherwise dangerous will fly with you.

At the moment when the suitcase has already been thoroughly examined and found safe, the system transports it towards loading into the cart. This is already a sterile zone, that is, everything is safe here. At the most necessary moment, the suitcase falls into such a funnel and coolly slides down to the first floor.

On the first floor the suitcase ends up on the so-called “lateral”. This is also a conveyor, but it’s not very fast. His task is to bring the suitcase to the person who will perform further manipulations.

Passing by one lateral, I suddenly discovered a penguin on it, who probably wants to go to Fiji.

At the end of the lateral there is a living person. It would seem that you take the suitcase and throw it in the cart, but no. At the airport, as the fathers bequeathed, accounting and control are needed everywhere.

Worker for certain time Before departure, it begins assembling. The first thing is to open a virtual cart on the computer, the number of which corresponds to the number of the cart physically located at the lateral.

Each piece of luggage is then scanned and placed into an open cart. When the cart is full, it closes on the computer and the next one opens. And based on the assembled cart, a luggage manifest is created, that is, a document describing what lies here. As a result, the system still knows where exactly in the airport, right down to the cart, each individual suitcase is located.

When all the luggage has been accepted and the last cart is complete, the lateral closes. For example, Copenhagen is already being loaded onto the plane, and Gelendzhik is just falling from the second floor.

A special machine comes to pick up the carts. It's called ROFAN ZH4. When all the carts are ready, this Rofan cheerfully takes them to the plane, where loading takes place.

Non-standard items are transported separately to the aircraft - strollers, wheelchairs.

In case some suitcase is completely late, Pulkovo has a special heel that can last second get to the plane.

Unfortunately, any complex system can fail. A perfectly functioning system may be subject to human error. I think that such a warning appeared on every lateral for a reason. It’s not entirely clear, however, why it should be duplicated into Turkish.

I was especially pleased with the instructions on how to properly handle luggage laid out on the racks. Judging by the bottom of the poster, sometimes very clever, creative guys work at Pulkovo.

Many frequent flyers are faced with the problem of lost luggage. The suitcase may not keep up with the owner, or it may even humiliate him - by flying, for example, to America and back, while the unfortunate vacationer is languishing in Gelendzhik. Why is this happening?

The first problem is the straps on sports bags. Everything is simple here - the ideal system for the system is a rectangular suitcase, without protruding parts, with a clearly visible barcode. And when a backpack with ten straps hanging down falls onto the belt, it has an excellent chance of getting caught on something. For example, for a nearby suitcase, and with a newfound friend he will go to a place completely different from where the system plans to drop him.

The second problem is packing your suitcase. You must understand that if a suitcase needs to be inspected, it will still be inspected. If a suitcase needs to be opened, it will be opened. But many people still try to pack their luggage in plastic wrap before departure so that it looks like a bun. Then, instead of lying calmly and peacefully on the conductor, he begins to roll down, stick to other suitcases and again goes the wrong way.

A very big problem is old barcodes. When the system reads a barcode from a previous flight, it may not have time to read and recognize the new, current one. As a result, the suitcase will fall into the zone of unidentified things and will be analyzed manually by one of these fine guys.

So that none of these fine guys have to pull hapless photographers out of conveyor belts, an intuitive path is drawn on the floor.

Look - what wonderful footprints!

Coming out of the luggage department, I was not at all surprised by the thesis that living here is good!

Checked baggage rules and regulations

So, let's start with the fact that when determining the checked baggage allowance, airlines use seating system(peace concept), which is that one passenger has the right to carry several pieces of baggage.

One piece of luggage means one bag or one suitcase with a maximum weight 23 or 32 kg. Maximum dimensions of one piece of luggage - 158 or 203 cm the sum of three dimensions (length + height + width) taking into account protruding parts (handles, pockets, wheels).

The exact number of pieces of checked baggage, their weight and size are established by each airline individually, depending on the class of passenger service and the type of air ticket fare.

There are three classes of passenger service: economy, business and first class. Within each class, airlines independently set from one to several types of fares. As a result, the total number of tariffs for each carrier, as a rule, ranges from 4 to 10. It is important to understand that the types of tariffs are not standard for all airlines in the world, but differ in individual conditions. They also differ in baggage allowance.

Free checked baggage allowance

Since airlines do not have a single fare classification, there cannot be a standard free checked baggage allowance. However, all fares from different airlines around the world can be roughly divided into several categories.

Category 1- the most budgetary economy class fare, also known as baggage-free fare. Does not include free checked baggage allowance, but passenger has the option to take (as an additional service).

Under the baggage-free fare, you can only carry hand luggage free of charge. Each airline sets its own name for the baggage-free fare, although it is generally accepted Light(Light). Sometimes Basic is used.

Category 2- standard economy class fares. As a rule, there are always several such tariffs, which is caused by different quantities additional services. As for the free baggage allowance, these rates are no different. All of them provide one piece of luggage weighing no more than 23 kg, but its dimensions can be 158 or 203 cm. In addition to the free allowance, you can take several pieces of paid luggage, more details.

Examples of tariff names of the second category are as follows: Basic, Standard, Flex, Classic.

Category 3- premium economy class fare. Provides one or two pieces of luggage, weighing 23 or 32 kg, the dimensions of which are 158 or 203 cm. You can also take an additional one. Examples of tariff names of the third category: Comfort, Premium.

Category 4- business and first class fares. If an airline offers one fare for business and first class, then in 90% of cases this two pieces of luggage 32 kg each. However, when several tariffs are presented for each of these classes, then the most “modest” of them will provide one piece of 32 kg (or two pieces of 23 kg), and the best - two or three pieces of 32 kg. The dimensions of the luggage remain unchanged - 158 or 203 cm.

Free baggage allowance comparison

How loyalty programs affect baggage allowances

If the passenger is a member bonus program loyalty of one of the air carriers, then upon accumulating a certain number of points/miles or receiving gold/platinum status, the airline provides Possibility to bring an additional suitcase at no extra charge. This is convenient and pleasant, so if you plan to fly with one airline quite often, then you should register in the system as quickly as possible and start accumulating bonuses. In addition to baggage allowance, you will be able to get other privileges. Their full list is presented on the airline’s official website.

Weight and size of luggage cannot be combined

Very often, passengers wonder whether it is possible to combine luggage when flying together (with friends, family or children). The answer, alas, is negative. Each passenger has the right to carry only the amount of baggage indicated on the ticket. According to the rules, any deviation (in a larger direction) will be considered an excess and will have to be paid additionally. In practice, airline employees can sometimes make an exception if only one parent is flying with a small child, but you shouldn’t count on luck - compliance with baggage rules has recently become more thorough, and even a slight deviation from the norm can be costly for the passenger.

Exceeding the number of free baggage pieces

In official airline terminology, a suitcase or bag that exceeds free rate carriage by the number of pieces of baggage are called excess baggage. As a rule, passengers themselves more often call it in colloquial vocabulary additional or paid luggage.

Cost of excess baggage for Russian airlines

Cost of excess baggage on flights within Europe

Oversized checked baggage

Oversized baggage means any baggage that significantly exceeds the standard size and/or weight. As a rule, we are talking about sports equipment, musical instruments, and wheelchairs. Such baggage is also excess baggage, but may be called differently by different airlines: special, heavy, non-standard or oversized. In most cases, it is paid for, just like excess, the only difference is that transportation oversized luggage you need to agree in advance (24–36 hours before departure) with the airline by calling the hotline.

Important! Any generally accepted rules There is no such provision in relation to the carriage of oversized baggage. Airlines set them independently, so in each individual case you need to clarify the current rules of your carrier.

Many airlines do exceptions for the most popular categories of oversized sports equipment, which are:

• a set of ski/snowboard equipment;
• set of equipment for surfing / diving.

The exceptions are that such a set can be carried free of charge or in exchange for one standard piece of checked baggage. Sometimes - at a discounted price.

Features of transporting checked baggage on an airplane

Loading luggage

So, let's look at the main problems that your checked luggage may encounter:

What is prohibited from being carried in checked baggage?

• weapon;
• liquefied and compressed gases;
• radioactive materials;
• chemicals and toxic substances;
• poisons and toxic substances;
• corrosive and caustic compounds;
• flammable liquids;
• flammable solids;
• pyrotechnics and fireworks;
• organic peroxides and oxidizing substances;
• explosives, as well as any objects filled with explosives.

For anyone modern man 95% of prohibitions are taken for granted. The remaining 5% of prohibitions, which the average passenger is not always aware of, include:

• lighters and matches;
• tobacco and charcoal for hookah;
• children's toys that imitate weapons;
• electronic smoking devices, powered by batteries.

Carriage of lithium batteries

As a rule, almost all airlines prohibit the carriage of lithium batteries without the original packaging and portable chargers (power banks), due to the risk of short circuits and subsequent fire. In cases where lithium batteries are inside equipment, transportation rules depend on their power, which is determined by the amount of lithium they contain. There are three categories:

• smartphones, laptops, digital cameras and other devices with a power density of up to 100 Wh (containing no more than two grams of lithium) are allowed to be carried in luggage.
• laptops with extended lifespan, professional audio and video equipment, as well as other equipment with a power density of 100 to 160 Wh (2–8 grams of lithium). To carry it, the passenger must apply for a special permit in advance.
• Segways, hoverboards, hoverboards and other equipment with a power density of more than 160 Wh (8 grams of lithium or more). Carriage is prohibited.

• keys and cash;
• precious metals and products made from them;
• fragile items without proper packaging;
• important documents, securities and bonds;
• glasses and contact lenses without original packaging;
• perishable food products.

What is best to carry in checked baggage?

We want to talk about those things that are better to transport in checked baggage, as it is more convenient, more reliable and will not cause any hassle. In addition, there are a number of goods prohibited from being carried in hand luggage - they Necessarily must be taken in luggage.

• Outerwear and shoes. Not because they are prohibited from being carried in hand luggage, but because it is much more convenient than filling a small bag with bulky items that you can take onto the plane.
• Manicure accessories and sets. Almost all airlines have banned nail scissors, nail files, eyebrow tweezers and any other sharp objects from being carried on board.
• Beverages. All liquids with a volume of more than 100 ml are prohibited from being carried in hand luggage. Pack them properly and put them in your suitcase.
• Gel products and products. For example, black and red caviar, soft cheeses, peanut butter and many other products of similar consistency are considered liquids. They are always removed from hand luggage unless purchased at a Duty Free store.
• Cosmetics and perfumes. Many of these goods are also classified as liquids. This category includes not only perfumes, deodorants and sprays, but even such seemingly “solid” cosmetics as mascara and foundation.

How to choose the right luggage suitcase

The choice of suitcase itself also plays a role during transportation. You can read in detail about how to choose the right suitcase and what their differences are, but for now, briefly about the important things. The main thing that the suitcase complied with the minimum size of the baggage allowance 158 cm and contained 23 kg of weight without bursting at the seams. According to the material of your choice:

• lighter, but not always comfortable canvas material. The lighter the suitcase itself, the more you can put in it;
• heavier but more durable polycarbonate. Such suitcases protect the contents well, but reduce useful weight and volume.

The color scheme is purely a matter of taste, but a bright suitcase is easier to identify. Keep in mind that ideally the suitcase should expand slightly in width in case you need to pack bulky items. Make sure that even when unfolded it does not exceed the carriage limit.

How to pack a suitcase correctly

Try not to overload your suitcase. Make a list of what you really need, without taking into account changing outfits 3-4 times a day. We recommend making a basic list of necessary things once, and with each new flight, supplementing it with those things that are determined by the nature and purpose of a particular flight.

You should never take a full suitcase to your destination, because on the way back there will definitely be new purchases, gifts or souvenirs, often unplanned.

In addition to the fact that you need to pack (usually) a lot of necessary things into your suitcase, you need to do this in such a way as not to damage fragile items, and ideally, not to wrinkle clothes and shoes. Nowadays, there are several good methods on how to properly pack a suitcase, which describe in detail how best to fold things so that they take up a minimum of space while maintaining a “marketable” appearance.

Is it worth wrapping a suitcase with film?

For security purposes, it is highly advisable to wrap your luggage with film before checking it in, which will protect not only from damage, but also from possible theft. Since this service is usually not very cheap (10–12 euros), you can wrap your suitcase in cling film yourself before departure or directly at the airport building.

How to check in and check in luggage at the airport

At the airport, the passenger, along with his luggage, must go through a clearance process called baggage check-in. This action is a simple formality and takes no more than five minutes. During check-in, the airline checks in the baggage and accepts it for transportation under its own responsibility.

There are two ways to check in your baggage:

• at the baggage drop-off desk;
• at the flight check-in counter.

At both counters, baggage check-in is carried out in the same way as follows. The passenger gives his luggage to the employee and shows boarding pass. The employee checks whether the baggage corresponds to the baggage allowance and registers it in the system, after which, depending on the number of pieces of baggage, prints luggage tags and sticks them on each suitcase. The passenger must receive the same number luggage receipts, which may also be called tear-off baggage tag coupons. They will be required to identify your luggage at the airport of arrival.

Important! Be sure to check that the receipts are correct and that the tags are attached well. If they come off during transportation or flight, your luggage will be lost.

In some major airports you can see such a modern novelty as automatic baggage claim counter(self-service baggage drop-off), which is the fastest way to check in your baggage. However, unfortunately, only the most technically equipped airports in the world are currently equipped with automatic counters.

Declaring the value of luggage

Typically, passengers request the FRAGILE sticker as a precaution when carrying food or exotic fruits. Sometimes it really helps.

Do not forget that when transporting fragile items in a suitcase, you should make sure that they are well packed.

Customs control of checked baggage

Pre-flight registration occurs as follows - first, the passenger, clothes and personal items in their pockets.

For checked baggage: simplified procedure carrying out customs operations, meaning that customs control of baggage is carried out without presenting it to the customs authority directly by the passenger himself.

The simplified procedure does not replace the need to comply with the norms and rules of customs legislation. , the passenger by default declares that there are no goods in his luggage that are subject to customs declaration in writing and/or prohibited for transportation. Confirmation of the passenger's application is.

How to claim checked baggage upon arrival

Band conveyer

After you get off the plane and go through passport control, you go to the hall where the conveyor belts for baggage claim are located. As a rule, several electronic monitors are also installed in the hall, on which you can see the entire up-to-date information, on which conveyor the luggage of a certain flight will be issued. Above each conveyor belt hangs a board with information about the flight. Find yours, wait for your suitcase, after which you can enter the area customs control and on the way out.

Damage to luggage

If upon receipt of your suitcase you find that it is damaged, you should immediately contact the airport staff and draw up a special report. If you can prove that the suitcase contained valuables that were damaged during transportation, you can count on compensation for losses. However, in practice this is very difficult to do.

No-show and/or lost baggage

Unfortunately, it also happens that luggage does not end up in the hands of its owner after the flight. This happens rarely, but it does happen. According to statistics, in 2015 there were approximately 6.5 lost suitcases per 1,000 passengers. This is two times less than in 2007.

If all the suitcases on the conveyor belt have already been sorted, but yours is still missing, the first thing you need to do is contact the airport staff and check the “forgotten luggage” in a special room; it could have gotten there either by mistake or if you walked for a long time passport control. If there is no luggage there either, you should write a special report on the airline’s letterhead (in the same way as in the case of damage), in which you should describe in detail both the suitcase itself and its contents. A photograph taken in advance will be useful, as well as “special features” of your suitcase: bright stickers, unusual color, shape and other differences.

As a rule, the absence of luggage at the destination is due to the fact that it was mistakenly loaded onto another plane, which means that after a few days of searching the luggage will be found. In this case, the airline, at its own expense, must deliver the suitcase to the address indicated by the passenger. In 2015, about 85% of lost luggage was returned to passengers by courier service within 36 hours.

If lost luggage could not be found, then the passenger can claim compensation of up to $20 for each kilogram of weight per international flights, and on domestic ones - no more than 600 rubles (if the suitcase did not have a declared value). The loss report is reviewed within 30 days, after which the passenger receives an official response notifying him of compensation.

Separately, I would like to say that staying in a foreign city without checked luggage, and therefore without most of your own things, is definitely a stressful situation. Therefore, your suitcase should not contain any of the essentials. They should always be taken in hand luggage.

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